Hotels.com: Travel Booking

4.8
1.01M reviews
Content rating
Everyone
50M+
Downloads
Editors' Choice
Content rating
Everyone
Users Interact, Digital Purchases
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About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

-Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.


FIND THE ONE THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.
Updated on
Jun 18, 2026
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
982K reviews
Shonda Jones
June 14, 2026
I'll just say that I am glad they are in the process of renovation which I don't recall them mentioning it before I booked. (maybe I overlooked it) the pics online were beautiful. When we pulled up I was not prepared for the place to be opposite of that. They seem to be renovating the main areas however I hope that the rooms will follow. The carpets are stained, the inside of the room was dingy, old looking. The bathroom was the absolute worst. Ceilings peeling, stained head boards.
1 person found this review helpful
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Hotels.com LP
June 14, 2026
Thank you for your feedback. We regret that your experience was not ideal. While we can't communicate here, please contact our support team at service.hotels.com with your comments, and we will look into this to enhance future experiences.
Kim Elkins
June 17, 2026
I really appreciate customer service so much, they were extremely helpful when I accidentally cancelled my reservations. She called the resort and talked to them for me, she got confirmation that my money would be returned to me within 24, and it was back in my account this more before 12 noon, and this was done at 10 pm last night. She was very respectful, and caring and I really appreciated that! Their accommodations are cheap and in really nice places. I will continue to use Hotelscom!!
1 person found this review helpful
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Hotels.com LP
June 17, 2026
Thank you for your kind words about our customer service! We're glad our team resolved your reservation issue and that you enjoy our affordable accommodations. We appreciate your positive feedback and look forward to serving you again soon.
Rebekah Pasciuti
May 25, 2026
Straight forward pricing, easy to use layout, basic processing of information, no extra surprise fees, options to reserve and pay when checking in, or pay ahead of checking on. They will communicate and advocate for you to the hotel directly, in the event of a family emergency if you end up needing to cancel your reservation and you do not check-in. Your stay history is automatically saved as well.
6 people found this review helpful
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Hotels.com LP
May 25, 2026
Thank you for your fantastic feedback. It's great to hear that you appreciate the straightforward pricing and user-friendly layout, along with the support we provide in critical situations. Your thoughts on saved stay history really highlight our commitment to enhancing your experience. We're grateful you took the time to share your insights.

What’s new

We continue to update our app to help you find your perfect somewhere.