New Day, New Way
Popping out to grab a bite or chilling with a latte used to be uncomplicated. Now, it’s anything but. These days, people have less time to get more things done. And even when they can get out, they find boring choices or that their favorite is gone. It’s just so much effort with so little return. Great news, though – you can solve this problem for everyone. Bring them the food they love. Help them stay onsite, focused and productive. Make their day easier.
And best of all, you don’t have to figure it out by yourself.
Your New Normal
These trends are driving a need for increased convenience offerings. At InReach, we are continually developing our capabilities and solutions to respond to these evolving needs.
OPTIMIZING SPACE
56% of businesses are considering reducing space. You need onsite dining to have a smaller footprint.
COST REDUCTION & TRANSPARENCY
Fewer employees are in traditional work environments and more students are learning remotely. You need to reallocate spending away from traditional dining.
FLEXIBILITY
You want to prevent overcrowding by offering more places for your people to buy food. People need choices for all times of the day and collaboration spaces are still needed.
EMPLOYEE ENGAGEMENT & TALENT ATTRACTION
53% of lunch consumers say tasty food is their top concern. They require new experiences with a curated range of food and beverages.
EASE & WELLBEING
Your people may not want to take time to go out for food. Guests want easy access to meals without sacrificing quality or health.
Consumer Trends
An overview of the bigger forces shaping change across markets and industries drawing on the latest insights from our Megatrends and Consumer Lifestyle Themes reports.
1. SHARED PLANET
Joint responsibility: Trust and transparency are key to building a product life story that stands up to scrutiny.
2. PLANT-BASED: THE CANVAS FOR INNOVATION
Nutrition and sustainability play a bigger role as brands refine the next generation of plant-based foods.
3. TECH TO TABLE
Technological advances have created serious innovation opportunities for the entire food and beverage industry.
4. SHIFTING OCCASIONS
The pandemic reshaped existing eating occasions and helped form new ones, such as at home gastronomy and meeting social needs.
5. VOICE OF THE CONSUMER
Consumers are calling the shots and expecting more engagement from brands, such as consumer co-creation of products.
6. GUT GLORY
The microbiome has the potential to be a game-changer in how consumers manage their health, with advancing knowledge of probiotics, prebiotics, postbiotics and symbiotics.
7. BACK TO THE ROOTS
Consumers increasingly value the functionality, freshness and authenticity of local food, because the pandemic elevated at home cooking and awareness of the importance of one’s local community.
8. AMPLIFIED EXPERIENCES
Accelerated by the pandemic, consumers are hungry for new food and beverage experiences, using food as entertainment.
9. UPCYCLING REDEFINED
Ingredients that were once considered waste are being given a new lease on life in the circular economy.
10. MY FOOD, MY BRAND
Food choices are now signals of entire lifestyles as personal values intertwine with purchasing decisions and food choices become a more important form of personal expression.
The Latest Technology is INREACH
Everything we do is connected – from big locations with lots of markets, vending and pantries, all the way down to a single candy bar. We know what’s going on, and we use state of the art technology to keep everything moving.
INVENTORY MANAGEMENT
Telemetry
Stock Monitoring
Warehouse Automation
Routing Pickup
Delivery
ACCOUNT MANAGEMENT
Dynamic Scheduling
Real Time Reporting
“Space to Sales” Optimization
CAB K O F H O USE
W a t e r S e r v ci se
SHOPPE
R E X P E
Fantastic Service is ALWAYS INREACH
No matter who you are, or what you need, InReach is on top of it. Always. That’s our #1 promise to you, from the moment we start working with your team down to the finest details of daily service.
How can I offer food to my people in a new and different way?
We’ll sit down with you to learn what you need, and what your people want – then we’ll work together to create a program that’s perfect for you.
Can you help eat better?
do you decide what products to offer?
We have a boatload of insights that tell us what products are popular, and we have the vendor relationships to know what’s new and cool. To top it off, we sit down with you, and survey your people to make sure their favorites are part of your program.
How
can I understand the program’s performance?
Can you make sure my favorites are always there?
Our technology constantly monitors product levels. It tells us when items are running low, so we can get it stocked up for you right away.
We are SO transparent. Our back-of-house systems gather tons of data on sales and performance. And we share it with you so we can be sure we’re offering exactly what you need.
What if something goes wrong during my purchase?
my people
Lots of choices for healthy food, drinks and snacks, including plant-based products, are built into every program.
Every InReach market and machine has a QR code and a phone number that directly connects shoppers to our dedicated support team, who will process refunds and make sure the issue never happens again.
How do you make sure everything’s working properly?
First, every InReach driver inspects the space and equipment on every visit. Second, our back of house systems tell us if something’s malfunctioning, so we can come out and fix it immediately.
We’re In It For You
By putting the guest first, we help our client partners build a culture of engagement, while getting the most from their space through thoughtful design.
FOCUS ON SERVICE
We believe in forming human connections that go from start to finish, and beyond. Open dialogs, complete transparency, immediate responses. Every time, all the time. We offer lots of know-how and hands-on service, no matter what clients need.
INNOVATION
We use technology to keep everyone happy and to foster your trust. Apps for ordering, payment options so people can buy and be on their way, and inventory management tools that keep everything running like clockwork. People will have the peace of mind that comes from enjoying a great meal in a safe environment, with contactless payment and touchless equipment.
SPACE DESIGN
We find new ways to use your space and get people what they need, creating customized, scalable and safe environments that make the most of each square foot. Every solution is agile enough to be perfect for today and ready for what’s needed tomorrow.
GUEST CENTRICITY
We help people feel appreciated and valued by removing the obstacles that can make their day difficult, without forcing them to sacrifice quality, convenience, wellness or choice. Our top priority is making sure guests have lots of choices in healthy food, the latest and greatest snacks and drinks, and the kind of food that they really look forward to.
We’re determined to keep people engaged, happy, healthy and productive.
What That Means
To put it plainly, we’ll make you a hero to your people. It’s hard to create a welcoming environment loaded with what everyone wants and offer it in a convenient way that keeps everyone’s flow going. But when you nail that, you’re going to be surrounded by people who are happy, incredibly focused, and want to stay with you.
GET MORE DONE
Having everything onsite with easy access means people can stay keyed into what they’re doing, because they don’t have to stop what they’re doing to find what they need.
QUALITY FOOD
People will be happier and more engaged when they know they have choices that are what they want. You’re making it so they don’t have to sacrifice and saving them from being disappointed.
HEALTHY HABITS
People are often forced to sacrifice their wellness habits when they’re pressed for time. You’ll make it easy for everyone to stay healthy. Products that are good for you – and there are A LOT of them - are automatically part of every program.
BE THE PLACE WHERE EVERYONE WANTS TO BE
Engagement surveys show that happy people are higher performers, and they stay with their employer or place of study. By providing great food in special environments, you not only show them how much you care, but you look like a superstar while doing it.
InReach In Your Space
Custom. Curated. Tailored. Every idea you hear, and everything you get is unique. It’s ready for today, and flexible for tomorrow. Here’s what we can do for you and your people.
VENDING
Snacks, drinks, and food right away - any time, anywhere.
COFFEE SERVICES
The best coffee, onsite, all day.
WATER SERVICES
Everyone stays fresh with super-convenient hydration stations, including high-tech touchless systems.
MICRO CAFE
Fresh food made to order, without the investment or footprint of a full café.
PANTRY
Grab snacks and drinks quick, without having to go far to get them.
SNACK BOXES
Connect with people who are offsite with Snack Boxes.
MICRO MARKET
24/7 choices for tasty, healthy and refreshing, without having to go anywhere to get it.
Micro Markets
Micro markets are inviting marketplaces with convenient and easy access to fresh food, made to order meals, coffee, hot and cold beverages, snacks and more. This is a place your people will love because it has everything - a mix of favorites and the latest trends, in a space where food, people, and technology all connect.
61%
OF CONSUMERS are interested in purchasing products that save time and effort.
Shopping a micro market is easy, quick and smooth, because the checkout/ payment process is built right in. It’s always fast and super-simple.
MICRO MARKETS MAKE EVERYONE HAPPY
People are looking for place to take a break, a way to remove the stress of getting a meal, find more time in their day, or just adapt to our new world …. whatever it is, micro markets give it to them. InReach micro markets offer the food and drinks people are looking for, so they can stay onsite and stay focused.
FLEXIBLE & AFFORDABLE
We’ll help you make the most of your space, keep your costs down and boost morale by showing your team how much you value them. Whether you’re in an office, hospital, university, manufacturing, or distribution center, we’ll design a micro market that’s just for you and perfect for your people.
Scalable to your space
• A design that will transform your physical space
Vending Services
It’s the future of vending – today! Amazing technology takes your experience to a completely unexpected level. Featuring fresh sandwiches, salads, snacks, cold drinks, phone chargers, over the counter medicine and other essentials in a secure retail display, available 24/7. It’s perfect for airports, schools, hospitals, and universities.
MAKING HEALTHY EASY
We’ve got snacks and drinks that are delicious, nutritious, and good for you. The machines are designed so people can make quick decisions and know they’ve made a good choice - because everything is the right choice.
53% OF EMPLOYEES consider the quality of food when deciding to join or stay with an organization.
AND ON TOP OF THAT… they need that food to fit in with their own values and lifestyle choices.
EVERYTHING’S AT YOUR FINGERTIPS
There’s a huge range of choices, and no need to sacrifice on flavor, freshness, or health. And the days of needing to plug quarters in a slot are in the past, with new ways to browse and purchase.
Coffee Services
Coffee is an emotional beverage. People really care about it. A LOT. They rely on it to start their day out strong, to get a pick-me-up, or to take a few minutes to relax. A great cup of coffee can make your day, and a bad one can break it. And that’s why In Reach is so serious about coffee. Why it’s important that it’s always right there onsite and ready when you want it. Always fresh. Always the best of the best. All day, every day.
NEARLY
OF PEOPLE say they drink coffee every day.
MEANWHILE...
They’re often dissatisfied with the quality available onsite and choose to go elsewhere to get it.
WE’RE COFFEE EXPERTS
We have connections with famous national brands and local roasters in your community as well as the latest tools and machines to deliver the awesomeness your coffee-loving people want. There are also tons of choices for non-coffee folks too, like kombucha, specialty waters, tea, and others that are functional, hydrating and rejuvenating.
CONSUMER RITUALS
Our Post COVID proprietary research study shows that the primary driver to consume hot drinks is to receive a mental or physical boost of energy or to get a “treat.”
Water Services
Staying properly hydrated is key to good health. These days, fewer people are choosing carbonated or sugary drinks, opting instead for the original zero calorie, no carb drink – water! You can help your team feel great and be at their best by offering a clean, safe, and quality water program at your site.
FLUID FLEXIBILITY
InReach has a program for you, your location, and your budget. We’ll create a hydration program to fit your specific needs, and you’ll save time, money, and space.
• A personalized solution, customized to your size and budget
• A big range of product choices
• Tailored to your sustainability and/or health and wellness programs
PEOPLE ARE DRINKING MORE WATER
Pantry
People love it when everyday activities are made easier for them. And that’s what a pantry does. When they’re craving something to nibble or sip, they don’t have to leave the building, go to a store, wait in line, and come back. They don’t have to make an extra stop in the morning for coffee or breakfast. And during the day, they don’t have to worry about losing time they don’t have because their body needs fuel.
67% OF EMPLOYEES like their job more when they get free food.
PLUS... they want the same choices and freedom to snack that they had when they were at home.
A PLACE TO RECHARGE
With pantries by InReach, people can grab the fabulous food and drinks they want in just a few minutes, without having to make an extra stop or leave the building. They can stay onsite, focused, and ready to take on whatever the day has in store.
SNACKING WELL & HOT BEVERAGES
Snacking has become part of new daily rituals for many. For pantries, we have crafted a snacking selection that balances energy, wellness and conscious indulgence; while combining national favorites and local selections.
We offer artisanal coffee and espresso drinks, with the latest equipment to bring guests in the door every day.
Snack Boxes
Few things make people happier than a surprise delivery of tasty goodies. Keep your people connected, engaged, and rejuvenated with a snackalicious care package sent to their home or office. Snack boxes say a lot: thank you, welcome to the team, good job, I’m thinking of you, and so much more. Send them to anyone you want - your team, meeting attendees, or even friends and family – they’ll be glad you did.
A NEW ERA IN SNACKING
Snack boxes are packed to order with the latest and freshest treats. Put together by snack lovers for snack lovers, the boxes are loaded with healthy, local, and unique items. You can even add your own customized message to tell your people how much you appreciate them.
94% OF AMERICANS snack at least once a day, with about half of adults snacking two to three times a day.
The Start of Something Good
To us, everything is a beginning. The start of us helping you make your people feel awesome and appreciated.
It may seem like a lot to expect of a few snacks, a cold drink or a salad. But a lot can happen over a bag of chips or a cup of coffee – like new levels of connection, engagement and camaraderie.