Wer wir sind und was wir tun:
Custom Interactions GmbH
Designdienstleistungen
Darmstadt, Hessen 1.125 Follower:innen
Datenbasierte User Experience für komplexe Anwendungen und kritische User Interfaces
Info
Custom Interactions is the Data Driven UX Design company for the German market that supports their customers in designing products with great usability and leading user experience. Custom Interactions is based in Darmstadt and Bonn and is very experienced in the field of industrial and automotive UX. Our renowned customers are often market leaders in their areas and we are happy to support them in the development of the next leading edge solutions. Due to the extensive experience in the field of medical device usability engineering and testing, Custom Interactions established the brand Custom Medical in 2017 to support manufacturers of active medical devices in the field of usability engineering. (For more information see www.custom-medical.com ) To be able to improve the support for our customers further, Custom Medical built a strong partnership with the medical device experts: 4 specialized companies, based in Darmstadt, Germany, that are able to cover all steps of medical device development. From interface design, usability engineering and testing to software development for medical software and apps (BAYOOMED), hardware development and embedded software (Mechatronic AG) to hardware design (Puls). (for more information see www.medical-device.expert ) The user research team of Custom Interactions and Custom Medical support their customers with high quality research (formative and summative) and deep customer insights. Our award-winning interface designers translate this knowledge into intuitive, easy to use and stunning user interfaces. You are looking for a partner in the field of usability engineering and testing or user experience? We are happy to share our experience with you!
- Website
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http://www.custom-interactions.com
Externer Link zu Custom Interactions GmbH
- Branche
- Designdienstleistungen
- Größe
- 11–50 Beschäftigte
- Hauptsitz
- Darmstadt, Hessen
- Art
- Einzelunternehmen (Gewerbe, Freiberufler etc.)
- Gegründet
- 2013
- Spezialgebiete
- User Experience Tests, Usability Tests, User Interface Design, Komplexe User Interfaces, Data Driven UX Design und B2B User Interfaces
Orte
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Primär
Robert-Bosch-Straße 7
Darmstadt, Hessen 64293, DE
Beschäftigte von Custom Interactions GmbH
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Dr. Michaela Kauer-Franz
🧬 Wir optimieren die Benutzerfreundlichkeit Ihrer medizinischen Geräte über die Anforderungen hinaus. | CEO bei Custom Medical
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Sascha Hiller
Lead Designer, Projektleiter und User Experience Experte bei Custom Interactions GmbH
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Dr. Jonas Walter
Head of Operations UX | Certified Medical UX Engineer | Trainer for Usability Engineering IEC 62366-1 | Project Manager
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Astrid Oehler
Executive Assistant at Custom Interactions GmbH
Updates
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𝗔𝘀 𝘁𝗵𝗲 𝘆𝗲𝗮𝗿 𝗱𝗿𝗮𝘄𝘀 𝘁𝗼 𝗮 𝗰𝗹𝗼𝘀𝗲, 𝘄𝗲’𝗿𝗲 𝗿𝗲𝗳𝗹𝗲𝗰𝘁𝗶𝗻𝗴 𝗼𝗻 𝘁𝗵𝗲 𝗺𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲𝘀, 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀, 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗶𝗻𝗰𝗿𝗲𝗱𝗶𝗯𝗹𝗲 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗵𝗼 𝗺𝗮𝗱𝗲 𝗶𝘁 𝗮𝗹𝗹 𝗽𝗼𝘀𝘀𝗶𝗯𝗹𝗲. This year has been a journey filled with successes, innovation, and resilience. As we prepare to welcome 2025, we’d like to celebrate some of the year’s accomplishments and recognize everyone who helped make them possible. 🌟 Key Milestones: • We proudly released 𝗼𝘂𝗿 𝗯𝗼𝗼𝗸, 𝗨𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗨𝘀𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻, 𝗶𝗻 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 for the first time, making it accessible to an even broader audience. • Our commitment to quality was reaffirmed with our 𝗜𝗦𝗢 𝟵𝟬𝟬𝟭 recertification and newly awarded 𝗧𝗜𝗦𝗔𝗫 𝗮𝗻𝗱 𝗜𝗦𝗢 𝟮𝟳𝟬𝟬𝟭 certifications—solidifying our reputation as a trusted partner in data security. • 𝗪𝗲 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 𝟭𝟳 𝗺𝗮𝗷𝗼𝗿 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀, supported by countless smaller ones, demonstrating our dedication to delivering impactful work for our clients. • Our 𝗡𝗲𝘁 𝗣𝗿𝗼𝗺𝗼𝘁𝗲𝗿 𝗦𝗰𝗼𝗿𝗲 𝗶𝘀 𝟵𝟭 out of 100. • We received the 𝟮𝟬𝟮𝟱 𝗚𝗲𝗿𝗺𝗮𝗻 𝗗𝗲𝘀𝗶𝗴𝗻 𝗔𝘄𝗮𝗿𝗱 for outstanding user interface design. • We received the 𝟮𝟬𝟮𝟰 𝗞𝘂𝗻𝘂𝗻𝘂 𝗧𝗼𝗽 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝗔𝘄𝗮𝗿𝗱, based on the positive feedback of our amazing team members—a recognition that means a great deal to us. • Our 𝘄𝗼𝗿𝗸 𝗮𝗿𝗼𝘂𝗻𝗱 𝗮𝗰𝗰𝗲𝘀𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 gained momentum as we shared insights and interviews about the German Barrierefreiheitsstarkungsgesetz, underscoring our commitment to inclusivity in design. • And perhaps most excitingly, we launched our first 𝗔𝗜 𝗽𝗲𝗿𝘀𝗼𝗻𝗮 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀, pushing innovation in the way we approach user experience research. While these accomplishments fill us with pride, we also faced 𝗲𝗰𝗼𝗻𝗼𝗺𝗶𝗰 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 that impacted us and many in our industry. It was with a heavy heart that we had to say goodbye to a few valued team members. We worked closely with our network to find new opportunities for them, and we are deeply grateful for everyone’s support during this time. 𝗧𝗼 𝗼𝘂𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀, 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀, 𝗮𝗻𝗱 𝘁𝗲𝗮𝗺: Thank you for your trust, hard work, and belief in our mission. As we look forward to 2025, we’re excited for new opportunities, continued growth, and stronger partnerships. Wishing you and yours a peaceful, joyous holiday season and a wonderful New Year! 🎄✨
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𝗟𝗮𝘀𝘁 𝘄𝗲𝗲𝗸 𝗧𝗜𝗦𝗔𝗫, 𝘁𝗵𝗶𝘀 𝘄𝗲𝗲𝗸 𝗜𝗦𝗢 𝟮𝟳𝟬𝟬𝟭 - 𝗼𝘂𝗿 𝗰𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝘁𝗼 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗸𝗲𝗲𝗽𝘀 𝗴𝗿𝗼𝘄𝗶𝗻𝗴! 🔐 We’re excited to announce that alongside our recent TISAX certification, we’ve now also achieved 𝗜𝗦𝗢 𝟮𝟳𝟬𝟬𝟭 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻, further reinforcing our dedication to data security and best practices. 🎉 ISO 27001 is a globally recognized standard that covers comprehensive information security management. With this certification, we’re meeting industry requirements and setting a benchmark for secure and responsible data handling across all sectors we serve. 🌟 𝗪𝗵𝗮𝘁 𝗜𝗦𝗢 𝟮𝟳𝟬𝟬𝟭 𝗺𝗲𝗮𝗻𝘀 𝗳𝗼𝗿 𝗼𝘂𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀: • 𝗦𝘆𝘀𝘁𝗲𝗺𝗮𝘁𝗶𝗰 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Our approach is built on robust frameworks that adapt to new threats and protect your sensitive information. • 𝗚𝗹𝗼𝗯𝗮𝗹 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀: As an ISO 27001-certified company, we align with internationally recognized security standards, reassuring clients of our commitment to excellence. • 𝗔 𝗧𝗿𝘂𝘀𝘁𝗲𝗱, 𝗦𝗲𝗰𝘂𝗿𝗲 𝗣𝗮𝗿𝘁𝗻𝗲𝗿: From TISAX to ISO 27001, we’re committed to being a reliable, trusted partner for businesses looking for secure, innovative solutions. Thanks to our dedicated team for achieving yet another certification that strengthens our client relationships and fuels our mission of providing secure, cutting-edge solutions. Here’s to raising the bar in information security (again)! 🚀
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𝗔𝗰𝗵𝗶𝗲𝘃𝗶𝗻𝗴 𝗧𝗜𝗦𝗔𝗫 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: 𝗔 𝗡𝗲𝘄 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗼𝗳 𝗧𝗿𝘂𝘀𝘁 𝗮𝗻𝗱 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗳𝗼𝗿 𝗢𝘂𝗿 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀 🚀 We’re thrilled to announce that our company has officially achieved 𝗧𝗜𝗦𝗔𝗫 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻, marking a significant milestone in our commitment to information security and data protection—especially for our clients in the automotive sector. 🎉 In an industry where safeguarding sensitive information is paramount, TISAX provides a trusted, unified standard for information security assessment specifically designed to meet the needs of the automotive supply chain. 🔒 𝗪𝗵𝗮𝘁 𝘁𝗵𝗶𝘀 𝗺𝗲𝗮𝗻𝘀 𝗳𝗼𝗿 𝗼𝘂𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀: • 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗗𝗮𝘁𝗮 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆: Ensuring sensitive information is handled with the utmost care and compliance. • 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽: Reaffirming our role as a dependable partner in an evolving, security-conscious industry. • 𝗖𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝘁𝗼 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: Our dedication to quality includes rigorous data protection standards. This certification is not just a badge - it’s a promise to our clients that we meet and exceed industry expectations in security and trust. Thank you to our dedicated team for making this achievement possible. Here’s to more milestones as we continue to push the boundaries of secure, innovative solutions for the automotive industry and beyond!
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Back by popular demand: Join Daniel's MUC2024 session as a webinar and learn about UX Testing as the Gold Standard for Accessibility With the introduction of the European Accessibility Act, accessibility is becoming a critical requirement for many organizations. But ensuring true accessibility requires more than just meeting standards – it requires testing with real users with disabilities. In this session, we will share our experiences from the last two years of conducting UX tests with people with disabilities. We’ll discuss the significant benefits of this approach, both in terms of improving accessibility and providing valuable insights for organizations. Details: 🎤 Title: UX Testing als Goldstandard für Barrierefreiheit – Ein Plädoyer für UX-Tests mit Menschen, die behindert werden. (in German) 📅 Date: October 23, 2024, at 15:00 CEST 🌐 Language: German 🗣️ Hosts: Daniel Ziegler 🔗 Register here: https://lnkd.in/eCBSWZRn 🤝 We look forward to engaging with you and discussing how we can work together to raise the bar on accessibility. Don’t miss this opportunity to learn and network with experts in the field!
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Join Daniel’s session at Mensch und Computer 2024: UX Testing as the Gold Standard for Accessibility With the introduction of the **European Accessibility Act**, accessibility is becoming a critical requirement for many organizations. But ensuring true accessibility requires more than just meeting standards – it requires testing with real users with disabilities. In this session, we will share our experiences from the last two years of conducting UX tests with people with disabilities. We’ll discuss the significant benefits of this approach, both in terms of improving accessibility and providing valuable insights for organizations. Details: 🎤 Title: UX Testing als Goldstandard für Barrierefreiheit – Ein Plädoyer für UX-Tests mit Menschen, die behindert werden. (in german) 📅 Date: September 4 🕒 Time: 9:00 CEST 🔗 Register here: https://lnkd.in/dVw6YDeT 🤝 We look forward to engaging with you and discussing how we can work together to raise the bar for accessibility. Don’t miss this opportunity to learn and network with experts in the field! #Muc #MuC24
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Was können Unternehmen, die vom Barrierefreiheitsstärkungsgesetz betroffen sind, tun um möglichst gut vorbereitet zu sein? Unser Experte Daniel Ziegler gibt Ihnen einen ersten Überblick, wie genau das im Zuge der Umstellung auf das Barrierefreiheitsstärkungsgesetz gelingen kann. Daraus ergeben sich auch jede Menge Vorteile für Sie. Zum Beispiel können Sie durch eine barrierefreie Gestaltung neue Nutzergruppen erschließen. Mehr hierzu und welche weiteren Vorteile sich für Sie ergeben, erfahren Sie in unserem vollständigen Videointerview: https://lnkd.in/eK6y8ny2 Zudem sollten Sie sich den 26.06. ganz dick im Kalender anstreichen. An diesem Tag findet unser Webinar zum Thema „In einem Jahr geht das BFSG "live" - Was Sie jetzt tun sollten.“ statt. Hier wird Daniel Ihnen erklären, wie Sie noch rechtzeitig die Anforderungen des Barrierefreiheitsstärkungsgesetzes erfüllen können und welche Vorteile sich Ihnen aus der Pflicht ergeben! Anmelden können Sie sich schon jetzt hier: https://lnkd.in/eRa9PxKY
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ISO 9001 Audit 2024 ✅ Accomplished! We are thrilled to announce the successful completion of our ISO 9001 Audit, conducted in collaboration with TÜV Hessen and our auditors Joachim Hochhaus and Dr. Thomas Hövetborn. A big round of thanks is due, both to TÜV Hessen for their exceptional professionalism and to our amazing team for their unwavering commitment to enhancing and implementing our quality management system. A few special shout-outs: 🙏 Dr. Marius Oberle: Your thorough preparation ensured this was our smoothest audit yet. 🙏 Astrid Oehler: Your impeccable preparation was invaluable as always. 🙏 Jenny Völger: Your time invested in QM discussions and improving our QMS helped us a lot. 🙏 Dr. Jonas Walter: Thank you for coordinating and all the preparation. We deeply appreciate everyone's hard work and dedication. #qualitymanagement #audit #qms
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Die Zeit rennt und in einem Jahr ist es soweit! Webinar: "In einem Jahr geht das BFSG "live" - Was Sie jetzt tun sollten." Nach dem Barrierefreiheitsstärkungsgesetz (BFSG) müssen viele Produkte und Dienstleistungen in knapp einem Jahr barrierefrei sein. Um Ihnen den Umstieg zu erleichtern laden wir Sie am 26.06. um 14 Uhr herzlich zu unserem exklusiven Webinar ein! 📅✨ Unser Thema: "In einem Jahr geht das BFSG "live" - Was Sie jetzt tun sollten.“ 🌟 Warum sollten Sie teilnehmen? Unser Experte Daniel Ziegler wird Ihnen nicht nur die notwendigen Schritte erläutern, um den Anforderungen des Barrierefreiheitsstärkungsgesetzes (BFSG) fristgerecht zu entsprechen, sondern auch die Vorteile aufzeigen, die sich für Ihr Unternehmen daraus ergeben. Ihre Benefits auf einen Blick: 🚀 Rechtzeitige Anpassung: Erfahren Sie, wie Sie Ihre Produkte und Dienstleistungen rechtzeitig an die BFSG-Anforderungen anpassen und somit verhindern, dass sie vom Markt genommen werden. 🚀 Wettbewerbsvorteile: Nutzen Sie die Chance, durch barrierefreie Produkte neue Kundenkreise zu erschließen und Ihre Marktposition zu stärken. 🚀Praxisnahe Tipps: Erhalten Sie konkrete Handlungsempfehlungen und Best Practices direkt vom Experten. 🚀Interaktive Q&A: Stellen Sie Ihre individuellen Fragen und erhalten Sie maßgeschneiderte Antworten von Daniel Ziegler. Verpassen Sie nicht diese Gelegenheit, sich optimal auf das BFSG vorzubereiten und gleichzeitig von den vielfältigen Vorteilen zu profitieren! 📌 Datum: 26.06. 🕒 Uhrzeit: 14:00 Uhr 🔗 Jetzt anmelden und Platz sichern! https://lnkd.in/eRa9PxKY Wir freuen uns auf Ihre Teilnahme und einen spannenden Austausch! #Webinar #BFSG #Barrierefreiheit #Unternehmensvorteile #Expertenwissen #DanielZiegler #Anmeldung #JetztAnmelden
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Wie können Unternehmen ihre Produkte barrierefrei für eine breite Nutzerschaft verbessern? Daniel Ziegler beantwortet diese Frage in unserem Interview zum Thema „Barrierefreiheit und Usability“. Im kompletten Interview erfahren Sie zudem: - Warum Barrierefreiheit Ihnen einen Marktvorteil und eine breitere Nutzergruppe verschaffen kann. - Welche Herausforderungen bei der Umsetzung auf Sie warten und wie Sie diese lösen können. Schauen Sie das ganze Interview hier: https://lnkd.in/eK6y8ny2