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Recent Solutions
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user_800e26
Where to Find Business Plan Pricing and Features?
To prepare a proposal to install a Ring system in some of my HOA's (Home Owners Association) Common Use Areas, I need to access information about Ring's business plans (e.g., plan types, plan features, plan pricing). WHERE CAN INFORMATION ABOUT RING's BUSINESS PLANS BE FOUND? No matter what
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•11-02-2025 12:07:55
user_137ffc
Reviewing Video History Without A Subscription
I am finding conflicting information about how long Ring DoorBell footage is stored before being deleted.If I have no subscription, is it still possible to review footage from a day or week earlier for crime reporting for example?As I am retiring I have to question the annual cost of a subscription
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•10-02-2025 04:17:33
user_2f8557
Home Standard Plan
I had already the home standard plan subscribed, since more than one year ago, however and after purchase the last two cameras and after their instalation, a message appear and remain, informing that my trial is ending. That's make no sense, once I have the subscription. It peharps desapear after ov
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•08-02-2025 06:46:11
Recent Discussions
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user_eebbbf
5um7e5 is 3rd generation according to ifixit
Ok I. found something on ifixit that says 5um7e5 is third generation. You can find the model number on the inside of the battery compartment if you very carefully take a flash picture of the sticker. Not a great setup experience having such difficulty just figuring out which manual to
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•12-02-2025 04:29:31
user_eebbbf
Labels found on inside of the camera
I found the model number on the inside of the camera in the battery compartment. It was extremely hard to determine because I cant see it with my aged eyes. I just barely managed to take a clear photo of it and it's 5um7e5 but I still cant find info on what generation that is.
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•12-02-2025 04:22:54
user_eebbbf
Stick up Cam Battery generation unknown
I see the product name is Stick Up Cam Battery, but there's no indication on the device, original box, or included papers which generation it is. I just want to download the appropriate manual so I can get started. I haven't connected it to the app yet since I havent made it that far. H
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•12-02-2025 04:09:08
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