Tips on How to Choose the Right Courier Service
Singapore has so many courier services, and if you’re running a business that occasionally requires document delivery service, you need to get the right partner. Even when seeking document delivery service in Singapore for personal use, you need to use a service that will get the document to the right person and within a specific time.
Here’s what to look for when seeking the best courier service for document delivery.
Service Area
Couriers tend to serve a specific area. This allows them to handle same-day deliveries without difficulties. The service providers can also specify the region they serve so their clients know how long it will take for the recipient to receive the documents. Determine the areas where you need document delivery service in Singapore and find the right courier service.
Customer Support
The quality of customer care from the courier service matters, because you want a company that responds to your requests promptly. They should also answer all your questions clearly, especially when you have questions regarding the quality of service and what you should expect if things go wrong.
For example, you should be informed of steps to follow if there are any delays or displacement. If there are any issues, the company should inform customers so they know how to handle them.
Cost
Courier service is costly, especially when compared with other document delivery services in Singapore. However, most people would rather pay extra for efficiency. You should decide if you can afford document delivery costs, especially if it is part of the business expenses. Different couriers have unique pricing models.
Explore quotations from different couriers before settling on the most affordable option. Urgent deliveries cost extra, so, whenever possible, opt for regular deliveries especially if you send documents frequently. If you can send documents early, you will save your business money this way.
Transportation of Special Documents
Find out if the courier service handles delicate documents, and the conditions to handle them. For example, what security options do they provide for legal documents? What measures do they take if they don’t find the recipient when they deliver documents? The answers to these questions will help you choose the best courier service.
Package Tracking
Find out other benefits you get from using one courier service over another. For example, does the document delivery service offer package tracking? This feature allows you to check where the document is and when it will get to the destination. This feature is important when sending documents far away or when you send documents for same-day delivery.
Service Reliability
Check customer testimonials for complaints, especially for delivery delays or package damages. If the courier service is plagued with complaints, you are better off moving to the next company on your list because you don’t want to use a courier service with complaints of delayed service.
Affordability is critical when choosing a document delivery service in Singapore. However, you should balance the cost, reliability, and the courier’s performance. You should determine aspects that matter more to you to help you choose your preferred courier service.