ICT508 - Management
Information Systems
Week 1 - Lectorial
Information Systems in Global Business Today (CH1)
Global E-Business and Collaboration (CH2)
Kenneth C. Laudon , Jane P. Laudon, Management Information
TEQSA: PRV14311
CRICOS: 03836J Systems, Managing The Digital Firm, 16th ed.
1
Agenda
• Weekly Structure
• Unit Learning Outcomes
• Assessments
• Learning Resources
• Schedule of Activities
• Learning Management System (LMS)
• Student Support
• Academic Integrity
• Topic 1 and Learning objectives
• Work to Do Before the Mid-Week Webinar
TEQSA: PRV14311
CRICOS: 03836J 2
Learning Resources
•Kenneth C. Laudon , Jane P. Laudon,
Management Information Systems,
Managing The Digital Firm, 16th ed.
TEQSA: PRV14311
CRICOS: 03836J 3
Chapter 1: Chapter 1: Information Systems in Global
Business Today
TEQSA: PRV14311
CRICOS: 03836J 4
Webinar’s Learning Objectives
• How are information systems transforming business, and why are they so
essential for running and managing a business today?
• What is an information system? How does it work? What are its
management, organisation, and technology components? Why are
complementary assets essential for ensuring that information systems
provide genuine value for organisations?
• What academic disciplines are used to study information systems, and how
does each contribute to an understanding of information systems?
TEQSA: PRV14311
CRICOS: 03836J 5
How Information Systems Are
Transforming Business
• IT Innovations
• New Business Models
TEQSA: PRV14311
CRICOS: 03836J 6
What Is an Information System?
• Information technology
• Information system
• Data
• Information
TEQSA: PRV14311
CRICOS: 03836J 7
Dimensions of Information
Systems
• Organisations
• Management
• Technology
TEQSA: PRV14311
CRICOS: 03836J 8
Video case:Business in the Cloud:
Google Data Centre
1. Describe the five methods recommended by Google for reducing power consumption.
2. Based on the Google video, how much of the world’s global greenhouse gases are the result of computing?
TEQSA: PRV14311
CRICOS: 03836J 9 9
Complementary Assets:
Organisational Capital and the
Right Business Model
• Complementary assets
• Examples of organisational assets
• Examples of managerial assets
• Examples of social assets
TEQSA: PRV14311
CRICOS: 03836J 10
Management Information
Systems: Managing the Digital
Firm
TEQSA: PRV14311
CRICOS: 03836J 11 11
Webinar’s Learning Objectives
• What are business processes? How are they related to information
systems?
• How do systems serve the different management groups in a business,
and how do systems that link the enterprise improve organisational
performance?
• Why are systems for collaboration and social business so important, and
what technologies do they use?
TEQSA: PRV14311
CRICOS: 03836J 12
Business Processes (1 of 2)
• Business processes
• Flows of material, information, knowledge
• Logically related set of tasks that define how specific
business tasks are performed
• May be tied to functional area or be cross-functional
• Businesses: Can be seen as collection of business processes
• Business processes may be assets or liabilities
TEQSA: PRV14311
CRICOS: 03836J 13
Business Processes (2 of 2)
• Examples of functional business processes
• Manufacturing and production
• Assembling the product
• Sales and marketing
• Identifying customers
• Finance and accounting
• Creating financial statements
• Human resources
• Hiring employees
TEQSA: PRV14311
CRICOS: 03836J 14
How Information Technology
Improves Business Processes
• Increasing efficiency of existing processes
• Enabling entirely new processes
TEQSA: PRV14311
CRICOS: 03836J 15
Systems for Different
Management Groups
• Transaction processing systems
• Systems for business intelligence
• Management information systems
• Decision support systems
• Executive support systems
TEQSA: PRV14311
CRICOS: 03836J 16
Enterprise Applications
• Enterprise systems
• Supply chain management systems
• Customer relationship management systems
• Knowledge management systems
TEQSA: PRV14311
CRICOS: 03836J 17
What is Collaboration?
What is Social Business?
TEQSA: PRV14311
CRICOS: 03836J 18
Building a Collaborative Culture
and Business Processes
• Command and control” organisations
• Collaborative business culture
• Tools and Technologies for Collaboration and Social Business
TEQSA: PRV14311
CRICOS: 03836J 19
The Information Systems
Department
• CIO
• Programmers
• Systems analysts
• Information systems managers
• End users
• I T governance
TEQSA: PRV14311
CRICOS: 03836J 20
Any Questions?
TEQSA: PRV14311
CRICOS: 03836J 21
Your Tasks For The Week
• Read Chapter 1 and Chapter 2.
• Read and understand the requirements of assessment 1.
TEQSA: PRV14311
CRICOS: 03836J 22
THANK YOU KINDLY
FOR YOUR TIME AND
EFFORT
TEQSA: PRV14311
CRICOS: 03836J 23
