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CFA Review Meeting Insights - Oct 2023

The document discusses FTTH disconnection rates for various circles in India for July, August and September 2023. Disconnection rates increased slightly across India over this period, while declining for some top performing circles. Churn analysis is also presented.

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0% found this document useful (0 votes)
44 views35 pages

CFA Review Meeting Insights - Oct 2023

The document discusses FTTH disconnection rates for various circles in India for July, August and September 2023. Disconnection rates increased slightly across India over this period, while declining for some top performing circles. Churn analysis is also presented.

Uploaded by

CAO TR SALEM
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Warm Welcome to

CFA Review Meeting


5 Oct 2023
th

1
The Strengths
And
The Weaknesses

2
Gross Achievements
Super33 (25k plus customers)
Monthly Achievements inSept 2023
Gross % % Total Bundled % Bundled
Sl Circl
Zone BA Target Achievemen Achievements Achievements WiFi ONT WiFi ONT
No e
ts (Sept 2023) (Aug 2023) Achvmt Achvmt
(E)=(D)*100/
(A) (B) (C)=(B)*100/(A) (D)
(B)
PAN India Total 169300 113114 66.8 75.0 8906 7.87
33 BAs Total 59976 50468 84.15 85.1 3562 7.06
1 SZ KL THIRUVANANTHAPURAM 1653 2166 131.03 130.19 88 4.06
2 SZ CN CHENNAI TELEPHONES 3649 4474 122.61 97.27 308 6.88
3 SZ TN THANJAVUR 1500 1740 116 85.6 59 3.39
4 EZ KO CALCUTTA TELEPHONES 2000 2190 109.5 106.45 75 3.42
5 SZ TN SALEM 1650 1754 106.3 90.73 89 5.07
6 SZ KT BANGALORE 2420 2554 105.54 101.32 279 10.92
7 SZ KL PATHANAMTHITTA 1190 1216 102.18 98.66 122 10.03
8 NZ RJ JAIPUR 2064 2105 101.99 88.65 87 4.13
9 SZ KL KOZHIKODE 2313 2329 100.69 94.42 286 12.28
10 SZ TN TIRUNELVELI 1550 1523 98.26 92.39 64 4.20
11 SZ KL PALGHAT 991 917 92.53 94.55 50 5.45
Super33 (25k plus customers)
Monthly Achievements in Aug 2023
% %
Gross Total % Bundled
Sl Zon Circl Achievement Achievement
BA Target Achievement Bundled WiFi WiFi ONT
No e e s s
s ONT Achvmt Achvmt
(Sept 2023) (Aug 2023)
(E)=(D)*100/
(A) (B) (C)=(B)*100/(A) (C)=(B)*100/(A) (D)
(B)
PAN India Total 169300 113114 66.8 75.0 8906 7.87
33 BAs Total 59976 50468 84.15 85.1 3562 7.06
12 WZ GJ SURAT 1255 1113 88.69 124.3 157 14.11
13 NZ PB CHANDIGARH 1920 1701 88.59 87.29 223 13.11
14 SZ KL ERNAKULAM 2644 2317 87.63 84.3 39 1.68
15 SZ KL KOTTAYAM 1322 1149 86.91 82.3 35 3.05
16 SZ KT DAKSHINA KANNADA 1414 1197 84.65 100.71 19 1.59
17 SZ TN TRICHY 1300 1093 84.08 80.23 99 9.06
18 SZ KL ALLEPPEY 1110 918 82.7 93.15 79 8.61
19 SZ TS HYDERABAD 1855 1518 81.83 94.18 39 2.57
20 SZ TN NAGERCOIL 1100 882 80.18 92.91 43 4.88
21 SZ KT MYSORE 1436 1111 77.37 80.79 140 12.60
22 SZ TN MADURAI 2285 1718 75.19 72.95 104 6.05
Super33 (25k plus customers)
Monthly Achievements in Aug 2023
% %
Gross Total % Bundled
Sl Zon Circl Achievement Achievement
BA Target Achievement Bundled WiFi WiFi ONT
No e e s s
s ONT Achvmt Achvmt
(Sept 2023) (Aug 2023)
(C)=(B)*100/ (C)=(B)*100/ (E)=(D)*100/
(A) (B) (D)
(A) (A) (B)
PAN India Total 169300 113114 66.8 75.0 8906 7.87
33 BAs Total 59976 50468 84.15 85.1 3562 7.06
23 SZ KL MALAPPURAM 1652 1236 74.82 69.85 21 1.70
24 EZ AN PORT BLAIR 1040 776 74.62 83.17 48 6.19
25 SZ AP GUNTUR 1250 932 74.56 74.64 26 2.79
26 SZ KL THRISSUR 1653 1211 73.26 70.96 112 9.25
27 SZ KL KOLLAM 1322 962 72.77 75.26 100 10.40
28 SZ KL KANNUR 1983 1385 69.84 95.06 112 8.09
29 SZ TN COIMBATORE 1800 1206 67 66.5 61 5.06
30 NZ PB PATIALA 3630 2074 57.13 72.45 37 1.78
31 NZ PB JALANDHAR 3210 1720 53.58 54.27 152 8.84
32 WZ MH PUNE 2250 789 35.07 58.18 318 40.30
33 WZ GJ AHMEDABAD 1565 492 31.44 57 91 18.50
Churn Analysis
FTTH Disconnections
% (Disc/ Gross) of % (Disc/ Gross) of Aug of % (Disc/ Gross) of Sept
Circle July of FY 23-24 FY 23-24 of FY 23-24

PAN India Total 60.98 62.23 63.23


33 BA Total 50.98 48.97 47.21
CALCUTTA TELEPHONES 21.12 22.83 20.18
THANJAVUR 32.85 36.99 24.71
CHANDIGARH 38.68 42.72 27.45
ERNAKULAM 28.19 39.79 29.43
CHENNAI TELEPHONES 34.49 39.79 30.02
SURAT 61.03 31.47 32.26
PATHANAMTHITTA 48.87 48.30 32.81
PUNE 45.32 52.33 34.98
THIRUVANANTHAPURAM 29.65 24.02 37.53
BANGALORE 60.22 40.95 40.84
JAIPUR 58.92 51.37 41.43
FTTH Disconnections
% (Disc/ Gross) of July % (Disc/ Gross) of Aug % (Disc/ Gross) of Sept of
Circle of FY 23-24 of FY 23-24 FY 23-24

PAN India Total 60.98 62.23 63.23


33 BA Total 50.98 48.97 47.21
DAKSHINA KANNADA 43.29 30.57 41.44
TRICHY 44.80 48.03 43.73
KOZHIKODE 58.78 53.57 44.22
THRISSUR 48.25 37.94 44.92
JALANDHAR 55.99 49.94 47.38
SALEM 44.66 52.84 47.43
TIRUNELVELI 53.54 54.40 49.38
MALAPPURAM 47.40 52.08 51.78
KANNUR 70.57 69.81 57.98
HYDERABAD 59.76 44.36 58.04
PALGHAT 45.89 54.86 59.00
FTTH Disconnections

% (Disc/ Gross) of July % (Disc/ Gross) of Aug of % (Disc/ Gross) of Sept of


Circle of FY 23-24 FY 23-24 FY 23-24

PAN India Total 60.98 62.23 63.23


33 BA Total 50.98 48.97 47.21
KOTTAYAM 60.12 57.63 60.05
PORT BLAIR 48.33 52.37 64.18
COIMBATORE 62.82 52.97 65.84
MADURAI 53.27 62.75 66.07
MYSORE 50.63 57.54 72.19
AHMEDABAD 48.27 118.27 72.56
PATIALA 94.39 61.90 72.61
KOLLAM 65.12 65.13 78.38
ALLEPPEY 35.71 41.49 80.50
NAGERCOIL 91.34 71.82 86.62
GUNTUR 81.97 74.92 91.20
Zero OLT SDCA Status
Sept, 2023
Zero OLT SDCA Count as on 30.09.2023
Circle BA SDCA Zero OLT SDCA % Zero OLT SDCA
PAN India 162 2729 2134 78.2
KO CALCUTTA TELEPHONES 1 0 0.0
PB CHANDIGARH 4 0 0.0
AN PORT BLAIR 2 0 0.0
KL KOZHIKODE 5 1 20.0
KL MALAPPURAM 4 1 25.0
KL ERNAKULAM 7 2 28.6
PB JALLANDHAR 7 2 28.6
KL ALLEPPEY 3 1 33.3
TS HYDERABAD 9 4 44.4
TN THANJAVUR 11 5 45.5
PB PATIALA 15 7 46.7
Zero OLT SDCA Count as on 30.09.2023
Circle BA SDCA Zero OLT SDCA % Zero OLT SDCA
PAN India 162 2729 2134 78.2
AP KOTTAYAM 4 2 50.0
KL THRISSUR 4 2 50.0
TN TRICHY 14 7 50.0
TN NAGERCOIL 2 1 50.0
PB Jaipur 29 16 55.2
TN TIRUNELVELLI 12 7 58.3
TN COIMBATORE 11 7 63.6
KL KOLLAM 3 2 66.7
KL THIRUVANANTHAPURAM 3 2 66.7
KT MYSORE 18 12 66.7
TN SALEM 19 13 68.4
Zero OLT SDCA Count as on 30.09.2023
Circle BA SDCA Zero OLT SDCA % Zero OLT SDCA
PAN India 162 2729 2134 78.2
KL Kannur 10 7 70.0
KT BANGALORE 17 12 70.6
KL PALGHAT 7 5 71.4
AP GUNTUR 26 19 73.1
KL PATHANAMTHITTA 4 3 75.0
GJ SURAT 24 18 75.0
KT DAKSHINA KANNADA (Manglore) 22 18 81.8
GJ AHMEDABAD 18 15 83.3
MH PUNE 15 13 86.7
CN CHENNAI TELEPHONES 8 7 87.5
TN MADURAI 24 22 91.7
Bundled ONT Scheme
OLTE On-boarded
New Bundled ONT Scheme
Eligible OLTs Registered OLTs % OLTs Registered
PAN INDIA 33,170 7,295 21.99
33 BA 13114 3623 27.63
PATHANAMTHITTA 162 159 98.15
TRICHY 386 362 93.78
PORT BLAIR 139 98 70.50
GUNTUR 417 201 48.20
ERNAKULAM 329 149 45.29
CHENNAI TELEPHONES 1413 609 43.10

NAGERCOIL 293 98 33.45


KANNUR 372 124 33.33
JALANDHAR 273 90 32.97
THIRUVANANTHAPURAM 242 79 32.64
HYDERABAD 575 174 30.26
New Bundled ONT Scheme
Eligible OLTs Registered OLTs % OLTs Registered
PAN INDIA 33,170 7,295 21.99
33 BA 13114 3623 27.63
CHANDIGARH 306 92 30.07
CALCUTTA
TELEPHONES 502 149 29.68
KOTTAYAM 205 60 29.27
TIRUNELVELI 430 124 28.84
KOLLAM 266 69 25.94
THRISSUR 184 43 23.37

JAIPUR 571 130 22.77


PUNE 528 105 19.89
SALEM 524 100 19.08
BANGALORE 700 131 18.71
KOZHIKODE 348 63 18.10
New Bundled ONT Scheme
% OLTs
Eligible OLTs Registered OLTs
Registered
PAN INDIA 33,170 7,295 21.99
33 BA 13114 3623 27.63
MYSORE 280 45 16.07
DAKSHINA KANNADA 278 43 15.47
PATIALA 449 67 14.92
MALAPPURAM 160 23 14.38
ALLEPPEY 193 27 13.99
MADURAI 517 69 13.35

THANJAVUR 372 46 12.37


COIMBATORE 446 51 11.43
PALGHAT 279 18 6.45
AHMEDABAD 460 20 4.35
SURAT 515 5 0.97
Payout Process
Partner Payout Status
Count of FTTH Count of Total Cases not % Cases not
Commission Commission Count processed processed
ZONE CIRCLE BA Invoices invoices sent of Paid neither in neither in
published in to ERP from Out cash nor in cash nor in
Sept-2023 in FMS FMS Cases Wallet Wallet
PAN INDIA 22276 14046 10047 12931 58.05
SZ TN NAGERCOIL 235 233 233 2 0.85
SZ TN SALEM 384 363 356 28 7.29
SZ TN TIRUNELVELI 301 284 273 28 9.3
SZ AP GUNTUR 202 185 175 27 13.37
SZ KL PALGHAT 333 288 280 53 15.92
SZ KL PATHANAMTHITTA 266 221 214 52 19.55
NZ RJ JAIPUR 122 107 97 25 20.49
SZ TN THANJAVUR 228 187 177 51 22.37
SZ TN COIMBATORE 299 233 230 69 23.08
SZ TN TRICHY 260 206 195 65 25
SZ KL ALLEPPEY 236 209 176 60 25.42
Partner Payout Status
Count of FTTH Count of Total Cases not % Cases not
Commission Commission Count processed processed
ZONE CIRCLE BA Invoices invoices sent of Paid neither in neither in
published in to ERP from Out cash nor in cash nor in
Sept-2023 in FMS FMS Cases Wallet Wallet
PAN INDIA 22276 14046 10047 12931 58.05
SZ KT BANGALORE 175 135 130 45 25.71
NZ PB JALANDHAR 243 221 173 70 28.81
SZ KL KOZHIKODE 448 409 305 143 31.92
SZ KL KOTTAYAM 238 164 158 80 33.61
SZ TN MADURAI 315 201 191 124 39.37
DAKSHINA
SZ KT 153 110 89 64 41.83
KANNADA
SZ KL MALAPPURAM 267 150 138 129 48.31
NZ PB CHANDIGARH 130 99 67 63 48.46
NZ PB PATIALA 350 196 173 177 50.57
SZ TS HYDERABAD 162 104 80 82 50.62
SZ KL KOLLAM 344 182 160 184 53.49
Partner Payout Status
Count of FTTH Count of Total Cases not % Cases not
Commission Commission Count processed processed
ZONE CIRCLE BA Invoices invoices sent of Paid neither in neither in
published in to ERP from Out cash nor in cash nor in
Sept-2023 in FMS FMS Cases Wallet Wallet
PAN INDIA 22276 14046 10047 12931 58.05
CALCUTTA
EZ KO 262 134 108 154 58.78
TELEPHONES
SZ KL ERNAKULAM 429 289 176 253 58.97
THIRUVANANTHA
SZ KL 232 119 95 137 59.05
PURAM
SZ KL THRISSUR 285 191 106 179 62.81
SZ KT MYSORE 111 63 40 71 63.96
CHENNAI
SZ CN 425 316 150 275 64.71
TELEPHONES
EZ AN PORT BLAIR 83 47 29 54 65.06
SZ KL KANNUR 448 271 141 307 68.53
WZ GJ AHMEDABAD 209 102 4 205 **
WZ GJ SURAT 192 90 0 192 **
WZ MH PUNE 177 84 0 177 **
Teevra Web Portal
OLT Scanning for Customer Power level
OLT Scanning for Customer Power level
Number of
Number of customer for
OLTE as on OLTE scanned customer having
[Link] Zone Circle BA whom low power issue is
31.08.2023 for power level ONU Power less
resolved now
than -28dBm
THIRUVANANTHAP
1 SZ KL 283 283 713
URAM
2 NZ RJ JAIPUR 600 430 1260 333
CALCUTTA
3 EZ KO 723 50 557
TELEPHONES
CHENNAI
4 SZ CN
TELEPHONES 1530 25 81 0
5 WZ GJ SURAT 224 10 17
6 SZ KL ALLEPPEY 275 35 28 13 cases resolved.
Intimated to TIPs to
7 SZ KL MALAPPURAM 256 19 209
resolve.
11 cases resolved.
8 SZ KL PATHANAMTHITTA 194 4 47 Rest of the cases are
being resolved by TIPs
9 SZ TN THANJAVUR 377 116 855 143
2 ( Remaing cases
10 SZ TN TRICHY 367 157 380 Intimated to TIPs to
attend.
Intimated to TIPs to
11 NZ PB JALANDHAR 416 234 624
resolve.
OLT Scanning for Customer Power level

Number of
Number of customer for
OLTE as on OLTE scanned customer having
[Link] Zone Circle BA whom low power issue
31.08.2023 for power level ONU Power less
is resolved now
than -28dBm
GATEWAY GATEWAY TIMED
12 SZ KL ERNAKULAM 517 NA
TIMED OUT OUT
13 EZ AN PORT BLAIR 156 5 25 15
14 NZ PB CHANDIGARH 353 252 875 75
213 cases identified so
15 SZ KL KOLLAM 351 5 53 far and informed to
BBC/TIP
16 SZ KL KOTTAYAM 259 232 * 626 23
17 WZ MH PUNE 519 50 199 12
10 solved, informed to
18 SZ KL PALGHAT 377 10 83
tip/bbc
GATEWAY GATEWAY TIMED
19 SZ KL THRISSUR 280
TIMED OUT OUT
20 NZ PB PATIALA 607 80 148 12
21 SZ KL KANNUR
22 SZ TN COIMBATORE 453 107 363 57
OLT Scanning for Customer Power level
Number of
Number of customer for
OLTE as on OLTE scanned customer having
[Link] Zone Circle BA whom low power issue
31.08.2023 for power level ONU Power less
is resolved now
than -28dBm
DAKSHINA 27
23 SZ KT KANNADA 444 10 ( 230 port 14
(Manglore) down)
24 SZ KL KOZHIKODE 485 49 542 Informed BBC/TIP
25 SZ KT BANGALORE 715 35 187 22
26 SZ TN TIRUNELVELI 419 102 285 10
27 SZ TN MADURAI 494 9 28 5
28 SZ TN SALEM 306 25 52 25
29 WZ GJ AHMEDABAD 305 57 51 20

Intimated to TIPs to
30 SZ AP GUNTUR 410 320 651
resolve.
Intimated to TIPs to
31 SZ TS HYDERABAD 775 100 224
resolve.
32 SZ KT MYSORE 293 34 285 3
33 SZ TN NAGERCOIL 296 75 32 8
BharatNet Customers Disconnections
Sept, 2023
BNU Disconnections
Total Service Barred
BA CLSVO CLSNP
Connections
PAN INDIA 23514 36787 89416

THIRUVANANTHAPURAM 85 73 737

CHENNAI TELEPHONES 0 0 0

THANJAVUR 3 21 79

CALCUTTA TELEPHONES 22 3 314

SALEM 0 0 0

BANGALORE 22 49 208

PATHANAMTHITTA 301 358 856

JAIPUR 111 510 504

KOZHIKODE 383 1271 942

TIRUNELVELI 0 0 0

PALGHAT 149 202 305


BNU Disconnections
Total Service Barred
BA CLSVO CLSNP
Connections
PAN INDIA 23514 36787 89416

SURAT 9 22 221

CHANDIGARH 539 585 2103

ERNAKULAM 148 173 1362

KOTTAYAM 154 388 706

DAKSHINA KANNADA 26 23 203

TRICHY 0 0 0

ALLEPPEY 220 547 1085

HYDERABAD 49 231 1630

NAGERCOIL 0 0 0

MYSORE 174 290 853

MADURAI 0 0 0
BNU Disconnections
Total Service Barred
BA CLSVO CLSNP
Connections
PAN INDIA 23514 36787 89416

MALAPPURAM 302 320 1269

PORT BLAIR 105 28 707

GUNTUR 0 0 0

THRISSUR 190 233 635

KOLLAM 214 367 1331

KANNUR 315 372 482

COIMBATORE 0 0 0

PATIALA 1390 2338 1425

JALANDHAR 1003 856 2351

PUNE 3 18 220

AHMEDABAD 49 228 987


BBC IPMS – Assignment of Job Role / KPIs
BBC IPMS – Assignment of Job Role / KPIs
 To improve the growth of FTTH connections, the target assignment and its
monitoring in the IPMS is very important to measure the performance of the
BBCs.

 This office has persuaded to assign the job role / KPIs to BBCs in Q2 of this
FY. 3062 Unique Employees was assigned the BBC job role whereas as per
report from the FMS system 3702 employees are working as BBCs across the
country.

 In Q3 of this FY till date only 61 BBCs has assigned the CFA BBC job role /
KPIs.

 It is requested to ensure all employees working as BBC to be assigned the


Targets for Q3 FY 2023-24 IPMS against the Job Role / KPIs of BBC as per
their work assignment.
BBC IPMS – Assignment of Job Role / KPIs

Job Role KPI


CFA BBC FTTH NEW SALES TGT
CFA BBC KNOW UR PARTNER SCORING
CFA BBC OLTE ONBOARDING
CFA BBC ANY OTHER
CFA BBC1 ADDITION OF TIPS
CFA BBC1 LEAD DISPOSE BHARAT FIB PORTAL
CFA BBC1 PARTNER SUPPORT -TECH ISSUES
CFA BBC1 PARTNERS TRAINING
CFA BBC1 ANY OTHER
CFA BBC2 COMISSION INVOICE PENDENCY
CFA BBC2 SITE VISITS
CFA BBC2 TEAM MAPPING
CFA BBC2 ANY OTHER
STATUS OF BBC COUNTS AVALABLE IN IPMS
Thanks

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