SAMSUNG’S
MARKETING
STRATEGY IN INDIA
RITU SHRIVASTVA(11)
SUKRITI MURGHAI(52)
SWATI NEGI(63)
SWATI PACHORI(64)
SWATI SABHARWAL(66)
BACKGROUND NOTE
Entered India in dec 1995 as 51:49 joint venture with
RCSPL
In 2002 set up r&d centre at noida with investment of us
$5mn
In sept 2002 won the first prize in consumer electronics
category at the annual “awards for excellence in
electronics”
IN NOV 2002 it became a wholly owned subsidary of its
parent co.
year Sales turnover(in rs bn.)
1996 1.56
1997 4.00
1998 5.40
1999 8.50
2000 19.50
2001 24.55
2002 30.00
Wide range of products
Home appliances • Information technology
Microwave Oven products
Refrigerator
Air Conditioner Note PC
Washing Machine HDD
CD Rom & DVD Rom Drive
TV, video & audio CD & DVD Read & Write
Solution
Monitors
TV
Laser Printers & Laser Based
DVD Player
MFPs
Camcorder
Fax
Audio
Home Theater
Mobile Phones
Digital Audio Player
GSM
Digital Still Camera
CDMA
Product features(technology)
Refrigerator Micro Oven
Bio Ceramic Technology(Bio High scratch resistance
Fresh Refrigerators) Higher nutrient retention:
Super X Flow technology 3D Showerwave
Electricity Consumption Television
Comparison India’s first wireless home theater
i-cool TM (Bluetooth technology)
Washing Machine:- Bio Colour Televisions
Turbo power Silver Nano Technology
DNIe Technology
Quick power optimizer
Color Optimizer
I-CONTROL SYSTEM:-
SUPER DRY
YEAR STRATEGY SALES
“Phod ke RS 2,75 BN
0ct 2001 dekho
May 2002 “Dabake RS 310 CR
jeeto”
Oct-nov 2002 Phir se RS 380 CR
phodke
dekho”
March 2003 “Samsung 21%
rang de increase in
kismet” mkt share
Oct 2003 “Pinning toh
winning”
June 2004 “The $-dollar
programme”
Feb 2005 “Faster finger
Uses supply chain to enhance differentiation.
24 state –level distributor offices & a direct dealer
interface.
Implemented innovative logistic system(Global logistic
network system) GLONETS.
Believes in JIT (just in time).
Supplies its goods to “STAR ELITE”.
Also believes in SHOP- IN-SHOP concept.
Also planning to set up a chain of exclusive outlets called
as “Samsung Talkies”.
Pricing plays significant role in samsung success.
Differentiation is the key factor.
Transparent functioning follows fixed MOP(marketing
operating price).
High end technology therefore its marketing mainly
focuses on urban areas.
Stills samsung reputes being a prenium brand, aggressive
in launching newer models ,latest technology at economic
cost.
• STRENGTHS
Technologically very advanced
New product concept in 5 months
Offers new and innovative design
Heavily investment in technology, product design and
human resources
• WEAKNESSES
Not proactive to introducing new products
Lacks in product differentiation
Perceive low quality as compare to competitors
Products are not user friendly
Fe w service centers
• OPPORTUNITIES
Through distinctiveness can gain more market share
Perceive low quality as compare to competitors
Products are not user friendly
• THREATS
Competitors in electronic market are more dominant
Increasing competitors in telecommunication industry
Advertisement are not excessive
RECENT PRODUCTS LAUNCHED
45 NEW SMARTPHONES
LAUNCHED “FRRRUNCH RANGE OF SAMSUNG
REFRIGERATORS”.
FUTURE PRODUCTS TO BE
LAUNCHED
INNOVATIVE & SMARTER LED TVs IN 2011.
OFFERING 32 & 37 INCHES TVs IN 2011
ANNOUNCED ITS LAUNCH OF LED 9000 SERIES.
HOW SAMSUNG PLAN TO REGAIN
ITS NO. 1 SPOT IN INDIA
REACHING DEEPER & WIDER INTO THE INDIAN
MARKET.
PLANNING TO BE NO. 1 IN MOBILE PHONES’
MARKET.