NORM CHECKLIST
COMPLY
ITEM ISO N° REQUISITO YES NO
4.1 ORGANIZATION CONTEXT
The organization takes into account the areas
1 4.1 internas y externas pertnentes para su dirección
and purpose, in order to determine what can
affect their ability to obtain
results
2 4.1 The organization conducts monitoring and
review of the information on the questions
external and internal, it carries some type of
documentation to exercise control
UNDERSTANDING OF NEEDS AND
4.2 EXPECTATIONS OF STAKEHOLDERS
3 4.2.2 The organization is clear about what the parts are
interested parties and their requirements that
are pertinent and pay special attention to the
quality management system
The organization conducts monitoring and review
4 4.2.3 about information on their internal areas
as external
DETERMINATION OF THE SCOPE OF
4.3 QUALITY MANAGEMENT SYSTEM.
The organization determines what its limits are.
5 4.3 and the respective applicability of the system of
quality management to establish the scope,
taking into account, the internal issues and
external, the requirements of the stakeholders,
the products and/or services of the organization
QUALITY MANAGEMENT SYSTEM AND ITS
4.4 PROCESSES.
The organization has established and implemented
6 4.4.1 a quality management system, including
the necessary processes and their interactions of
agreement with the requirements of the ISO 9001 standard
2015.
The organization retains the information
7 4.4.2 documented to have the confidence that the
Processes are carried out according to their planning.
5 LEADERSHIP
The top management of the organization demonstrates
8 5.1 leadership, support, and commitment
assuming responsibilities and obligations with
relationship to the effectiveness of the management system of the
quality
The senior management ensures the integration of
9 5.1 the requirements of the management system of the
quality in business processes of the
organization.
Top management promotes continuous improvement
10 5.1 in the organization and ongoing support for the
same.
Top management ensures that the system of
11 5.1 quality management achieved the results
foreseen.
5.1.2 CUSTOMER FOCUS
The top management of the organization demonstrates
12 [Link] leadership and commitment regarding the approach
of the client ensuring that they are determined, they
they understand and meet the requirements of
client and the legal requirements applicable to it
organization.
The top management maintains the focus on the
13 [Link] increase in customer satisfaction in a way
constant
5.2 POLITICS
ESTABLISHING THE POLICY OF THE
5.2.1 CALIDAD
The upper management establishes and implements a
14 5.2.1 quality policy that is appropriate to
purpose and context of the organization and support
your strategic direction.
The policy includes the commitment to fulfill the
15 5.2.1 applicable requirements and improvements
continuously the management system of the
quality.
ROLES, RESPONSIBILITIES AND AUTHORITIES
5.3 IN THE ORGANIZATION
16 The senior management ensures that the processes
they are generating and providing the outputs
expected and promoted in approach to
customer throughout the organization.
6 PLANNING
ACTIONS TO ADDRESS RISKS AND
6.1
OPPORTUNITIES
17 6.1.1 The organization determines the risks and
opportunities that need to be addressed with it
in order to ensure that the management system of the
quality can achieve its expected results
the organization plans the way to evaluate the
18 6.1.2 effectiveness of these actions in the objectives of
quality
QUALITY OBJECTIVES AND
6.2 PLANNING TO ACHIEVE THEM
6.2.1 The organization correctly establishes the
quality objectives for the functions and
relevant levels and the necessary processes
for the quality management system
6.2.2 The quality objectives take into account the
applicable requirements
The organization plans how to achieve its
6.2.3 quality objectives determining what is going to
hacer; que recursos se requieren; quien será
responsible; when it will finish and how it will be
they evaluate the results.
7 SUPPORT
7.1 RESOURCES
7.1.1
The organization determines and provides the
necessary resources for the establishment,
implementation and maintenance and improvement
continue with the quality management system
7.1.2 Top management determines and provides the
staff needed for implementation
effective of its quality management system and
for the operation and control of its processes
7.2 COMPETITION
7.2 The senior management establishes the competence of the
people who carry out a job that
it can affect performance and efficiency
Quality Management System.
7.3 DOCUMENTED INFORMATION
7.3.1 The quality management system of the project
curricular includes documented information
required by this international standard
MA: ISO 9001 ; 2015
PARTIALLY SUGGESTIONS OR OBSERVATIONS