Bachelor of Science in Hospitality Management
Advanced Study Modules - First Semester
GE 101 - Understanding the Self
Lesson Title: Developing Emotional Intelligence for Hospitality Professionals
Objectives:
- Identify the five components of emotional intelligence.
- Reflect on personal emotional responses and growth areas.
- Apply self-awareness techniques in stressful service situations.
Content:
1. Definition of Emotional Intelligence (EQ)
2. Daniel Goleman's 5 EQ Components:
- Self-awareness
- Self-regulation
- Motivation
- Empathy
- Social skills
3. Self-Assessment Activity: How do I handle criticism from customers or co-workers?
4. Reflection: Write a short paragraph on a time you managed emotions well.
Activity: Self-EQ Quiz + Personal Reflection Journal
Assessment: 5-item multiple choice quiz + journal submission
GE 102 - Readings in Philippine History
Lesson Title: Revisiting the Katipunan: Primary Source Analysis
Objectives:
- Examine historical documents with a critical lens.
- Relate historical struggles to modern Filipino values.
Content:
1. Background of the Katipunan Movement
2. Reading & Interpreting the Kartilya ng Katipunan
3. Critical Thinking Prompt: How does the Katipunan reflect Filipino hospitality values today?
Activity: Analyze a primary document + group presentation
Assessment: Written reaction paper (300 words)
GE 103 - The Contemporary World
Lesson Title: Globalization and the Hospitality Industry
Objectives:
- Understand globalization's effect on service businesses.
- Analyze the pros and cons of international tourism.
Content:
1. Definition of Globalization
2. Effects on local hotels, restaurants, and employment
3. Examples of global hotel chains operating in the Philippines
Activity: Create a concept map about globalization in hospitality
Assessment: Short quiz + map submission
GE 104 - Mathematics in the Modern World
Lesson Title: Business Math for Hospitality: Menu Costing
Objectives:
- Apply mark-up percentage in food costing.
- Use formulas to compute selling price.
Content:
1. Formula: Selling Price = Cost + (Cost x Mark-up %)
2. Sample Calculations
3. Practice Worksheet
Activity: Compute prices for a 3-item menu
Assessment: Solve 5 costing problems accurately
THC 1 - Philippine Culture & Tourism Geography
Lesson Title: Cultural Tourism in the Philippines
Objectives:
- Identify cultural festivals and heritage sites.
- Design a cultural tour package.
Content:
1. Top Heritage Sites (e.g. Vigan, Banaue, Intramuros)
2. Importance of preserving cultural identity
3. Festival highlights (e.g. Sinulog, Panagbenga)
Activity: Design a 2-day cultural itinerary for tourists
Assessment: Itinerary proposal with justification
HRM 1 - Fundamentals in Food Service Operations
Lesson Title: Understanding Restaurant Operations
Objectives:
- Identify key departments in food service.
- Explain service flow from kitchen to customer.
Content:
1. Front of House vs. Back of House
2. Table service vs. self-service models
3. Basic flow of service in a restaurant
Activity: Draw a service flowchart
Assessment: Flowchart evaluation and 3 short questions
PE 1 - Physical Fitness / Conditioning
Lesson Title: Fitness for Hospitality Workers
Objectives:
- Understand the importance of fitness in a service career.
- Design a personal fitness routine.
Content:
1. Importance of strength and stamina in hospitality
2. Stretching, posture, and hydration
Activity: Make a weekly fitness plan
Assessment: Fitness log for 7 days
NSTP 1 - National Service Training Program 1
Lesson Title: Designing a Civic Engagement Project
Objectives:
- Identify needs in your community.
- Propose a helpful community activity.
Content:
1. What is civic engagement?
2. Examples: Clean-up drive, food drive, literacy program
3. Project Planning Steps
Activity: Draft a 1-page community project proposal
Assessment: Proposal evaluation using rubric