UOB EVOL Card
Frequently Asked Questions (FAQs)
1. What does Online Spend refer to?
Online spend refers to Transactions made via the internet based on system indicators and processed by the
respective merchants/acquirers as an online transaction (including in-app purchases).
2. What does Mobile Contactless Spend refer to?
Mobile Contactless Spend refers to in-store contactless Transactions made via Apple Pay, Samsung Pay and
Google Pay (or other mobile wallet services as UOB may determine from time to time at its sole discretion).
For the avoidance of doubt, Transactions which are made online via any of the mobile wallets listed above will
not be eligible to receive any Cashback under “Mobile Contactless Spend” category but will receive Cashback
under the “Online Spend” category.
3. What does Overseas Spend refer to?
Overseas Spend refers to in-store, physical-Card Transactions which are processed outside of Singapore
and successfully charged to your Card in a foreign currency.
For avoidance of doubt, foreign currency Transactions which are made online or via mobile contactless
methods will receive Cashback under “Online Spend” or “Mobile Contactless Spend” category respectively and
not under “Overseas Foreign Currency Spend” category.
4. How do I earn 10% cashback on Online Spend, Mobile Contactless Spend and Overseas Spend?
To qualify for 10% cashback on Online Spend, Mobile Contactless Spend and Overseas Spend, you must
successfully charge at least S$800 worth of Transactions in a statement month to your Card.
5. Do I still earn cashback if I do not meet the minimum spend of S$800?
If you do not meet the minimum spend of S$800, you will earn 0.3% cashback on all Transactions successfully
charged to your Card account in that statement month.
6. Is there any cap on the cashback earned?
Total Cashback is capped at S$80 as stated below per statement month.
Cashback Cashback Cap
10% cashback on Online Spend and Mobile S$30
Contactless Spend
10% cashback on Overseas Spend S$20
0.3% cashback on other spend S$30
## RESTRICTED ##
What qualifies for the minimum S$800 spend requirement?
Retail transactions successfully charged to your Card account and posted on the Bank’s system, but excludes
cash advances, balance and/or fund transfers, NETS and NETS-related transactions, monthly instalments under
0% Instalment Payment Plan and SmartPay, any interest, fees and charges (including without limitation, late
payment charges or interest charges, annual or monthly fees or charges) imposed by the Bank, any credit card
transaction that is subsequently cancelled, voided, refunded or reversed for any reason, any other transactions
excluded by the Merchant Category Codes (MCC) and transaction descriptions as listed in our full terms and
conditions at [Link]/evoltncs.
7. When will I receive the cashback?
The Cashback earned for the current statement month will be credited into your Card account in the following
statement month.
8. What is the card annual fee for UOB EVOL?
Your first-year principal card annual fee will be waived; subsequently it will be S$196.20 (inclusive of GST)
yearly. Enjoy no annual fee when you make a minimum of 3 Transactions per statement month for 12
consecutive statement months prior to your card anniversary date. Terms and conditions apply.
9. What other benefits are there for the UOB EVOL Card?
UOB EVOL is Singapore’s first bio-sourced card made using renewable plant-based materials such as non-
edible corn, which a more sustainable option helps to minimise plastic use and pollution. Each UOB EVOL card
reduces use of plastic by 84%, saves 4.48g of plastic and lessens carbon footprint by 10g per card.
UOB EVOL is Singapore’s first to collaborate with Singapore Power Group to offset up to 100% of your
electricity carbon footprint simply by paying for your SP Digital bill with UOB EVOL Card.
With the UOB EVOL Card, you can enjoy a suite of privileges at eco-conscious merchants.
For more details, visit [Link]/EVOLeco.
Click here for other UOB Card FAQs.
## RESTRICTED ##
For existing UOB EVOL Cardmembers (principal cards issued before 7 June 2024)
10. Why is UOB changing the UOB EVOL card benefits?
We are updating the UOB EVOL card benefits as part of our efforts to enhance our product offerings and
improve customer experience. For existing UOB EVOL Cardmembers as at 7 June 2024, the revised terms and
conditions of the UOB EVOL Card programme will only take effect for your next UOB Credit Card statement
generated on or after 7 August 2024.
11. I am an existing UOB EVOL Cardmember, do I need to register/apply to enjoy the UOB EVOL Card
benefits?
No. You will automatically enjoy the enhanced UOB EVOL Card benefits with effect from your next UOB Credit
Card statement generated on/after 7 August 2024 on your existing card. No action will be required on your
part.
12. Is there a change in card design?
No, there is no change to the UOB EVOL Card design.
13. I have my UOB EVOL Card issued before 7 Jun 2024, when will can I start enjoying the new enhanced
benefits of 10% cashback?
To minimize disruptions for existing UOB EVOL Cards issued before 7 June 2024, you can enjoy the enhanced
benefits from your next statement generated on or after 7 August 2024 if you are an existing cardmember.
UOB EVOL Card existing benefits UOB EVOL Card enhanced benefits
(statement generated before 7 August (statement generated on or after 7 August 2024)
2024)
Cashback • 8% cashback on online spend • 10% cashback on online spendENHANCED
programme • 8% cashback on mobile contactless • 10% cashback on mobile contactless
spend spendENHANCED
• 0.3% cashback on other spend • 10% cashback on overseas spendNEW
• 0.3% cashback on other spend
Total monthly S$60 S$80
cashback cap (S$20 online, S$20 mobile contactless, (S$30 online & mobile contactless, S$20 overseas
S$20 others) spend, S$30 others)
Min. spend S$600 S$800
Example (i):
During the transition period, if customer’s card statement generation dates fall on 7 July 2024 and 7 August
2024:
• For July statement:
Spend made between 8 June 2024 to 7 July 2024 will be based on the existing UOB EVOL cashback
programme;
and
## RESTRICTED ##
• For August statement:
Spend made between 8 July 2024 to 7 August 2024 will be based on the enhanced UOB EVOL cashback
programme.
Statement period Cashback Programme Cashback Min. monthly
Cap spend
Jul statement: 7 Jul 2024 8% cashback on S$60 S$600
Spend period: online & mobile contactless
8 Jun 2024 to 7 Jul 2024 spend
Aug statement: 7 Aug 2024 10% cashback S$80 S$800
Spend period: online, mobile contactless and
8 Jul 2024 to 7 Aug 2024 overseas in-store FX spend
Example (ii):
During the transition period, if customer’s card statement generation dates fall on 24 July 2024 and 24 August
2024.
• For July statement:
Spend made between 25 June 2024 to 24 July 2024 will be based on the existing UOB EVOL cashback
programme;
and
• For August statement:
Spend between 25 July 2024 to 24 August 2024 spend will be based on the enhanced UOB EVOL
cashback programme.
Statement period Cashback Programme Cashback Min. monthly
Cap spend
Jun statement: 24 Jul 2024 8% cashback on S$60 S$600
Spend period: online & mobile contactless
25 Jun 2024 to 24 Jul 2024 spend
Jul statement: 24 Aug 2024 10% cashback S$80 S$800
Spend period: online, mobile contactless &
25 Jul 2024 to 24 Aug 2024 overseas spend
Updated as at 28 July 2024
## RESTRICTED ##
