Question Bank of Nursing

Administration 2024

1
 Management process
1) The process of getting things done through the effort of others to
achieve the organizational objectives

2) The art of getting things done through others by directing their efforts
towards achievement of pre-determined goals.

3) Directing an agency or one of its departments to achieve its objectives

4) The process of working through nursing members to achieve

organizational objectives.

5) The skills needed to accomplish a specific task.

6) These interpersonal skills are what a manager will use to work with
his or her employees

7) It is the ability of the manager to comprehend abstract or general

ideas and apply them to specific situations

8) The process of managing organization operations to successfully meet

organizational goals

9) The process of determining and providing the acceptable number and

mix of nursing personnel to produce a desired level of care to meet the
patient’s demand for care

10) The guiding of personnel in the most effective and efficient

direction to ultimately meet organizational goal attainment.

11) The last function in management process where manager set

standards, compare actual performance to these standards, and taking
corrective action as required.

2
 1- Management is the process of work that involves:
a) Guidance toward organizational goals
b) Changing the staff attitude
c) Increasing the staff apathy
d) Minimizing the staff liability

2-Management is the process of getting things done through the efforts of

a) manager b) Other
c) resources D) report &record

3-Management function is
a) Formulating plans b) Framing policies
c) Putting plans into action d) Setting objectives

4-Administration function
a) Putting plan into action
b) Decide what is to be done & when it is to be done
c) Determine who will do the work
d) Putting plans and policies into actions.

5-Management process Includes all the following except

a) planning b) Organizing
c) Staffing d) Marketing

6)Manager is
a)Persistent person b) perfect selflessness
c)arrogant person d)Ambiguous person
[Link] is
a)Tough minded person b)Indecisive person
c)Ambitious person d)Dependence person

8-Technical skills of the manager are

a)skills needed to accomplish task
b)skills used by manager to work with his employees
c)skills of comprehend abstracts and apply them in situation
d)skills to evoke trust of others.

3
9-Human skills of manager are
a.) skills needed to accomplish task
b) skills used by manager to work with his employees
c)skills of comprehend abstracts and apply them in situation
d. skills to evoke frustration of others

10-Conceptual skills are

a) skills needed to accomplish task
b) skills used by manager to work with his employees
c)skills of comprehend abstracts and apply them in situation
d)skills to evoke frustration of others

11-Technical skills are important for the

a) top level manager b) middle level manager
c) first line manager d) all of them

1. Administration means I serve ( )

2-Administration is potting plans into action ( )
3-Management is formulation of plans and policies ( )
4-Management determines who will do the work & How will it be done( )
5-Administration decides only what is to be done ( )
6-Management is a doing function ( )
7-Administration need technical skills ( )
9-Management is a conceptual skills ( )
10-First line manager is the linking pin between top level and middle level
( )
11-Technical skills are needed to accomplish a specific task ( )
12-Human skills are interpersonal skills ( )
13-Conceptual skills are ability to comprehend abstract or general ideas and
apply them to specific situations ( )
14-Technical skills are important for the top level manager ( )

4
III (A) (B)

Planning [Link] and overseeing of subordinates

Management 2. Monitoring and correcting any significant deviations.
Directing 3. Getting things done through efforts of others
Organizing 4. is the process of using detail scheme for the
accomplishment of an objective
Controlling 5. is the process of identifying the work and classifying
activities, and assigning of responsibilities and delegation
of authority
VI (A) (B)

Planning [Link] and overseeing of subordinates

Management 2. Monitoring and correcting any significant deviations.
Directing 3. Getting things done through efforts of others
Organizing 4. is the process of using detail scheme for the
accomplishment of an objective
Controlling 5. is the process of identifying the work and classifying
activities, and assigning of responsibilities and delegation
of authority

1-Mangement and administration

2-Technical skills , human skills and concetual skills

3-top managers, middle-manger and firs line mange

5
 Planning
1- Write a scientific term:
1-The process of determining in advance what should be accomplished and
how it should be realized.

2- Plans are organization–wide; establish overall objectives and position in

organization in term of its environments

3- General statements that guide managers thinking in decision making

4- Specific statement that tells managers what is to be done

5- A set of step-by step directions that explains how activities or tasks

should be carried out

6- It is a brief statement to identify the reason why this organization exist

and its future aim

6- Plans that are formulated to cover a period of less than one year
2- Choose the correct answer:
[Link] meaning
A. Deciding in advance what, how, and when
b. Grouping activities& assigning responsibilities
C. Measuring and correcting of performance
d. Initiating action toward the desired objectives

2. Importance of planning all the following expect

a. concentration on objective b. Reduce uncertainty
c. co-ordination among organizing department
d. establish the chain of command

3. A characteristic of a good plan is

a. Rigidity b. contributing to the objective
c. Complexity d. Reliability
[Link] step of planning process is
a. Giving the proper diet at time
b. Guide nurse action
c. selecting a course of action
d. Choose the appropriate leadership style

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 [Link] type of planning is
a. Strategic planning b. Process planning
c. Systematic planning d. Contingency planning

[Link] of planning hierarchy is

a. Decisions b. motivations
c. rules d. communication.
3-True or False
1- Planning is the primary function of management. ( )
2- -planning is an intellectual process characterized by thinking before
doing ( )
3- Planning helps organization in concentration on objectives ( )
4- Single use plan provide guidance for activities repeatedly performed ( )
5. Standing plan designed to meet the need of a unique situation ( )
6. Objectives are the desired end results ( )
7- Budget is statement of expected results expressed in numerical terms ( )
4- Compare
1. Long term plan and Short term plan
2. Operational plans and Tactical plan
3. Strategic plan and operational plan
5- Give short count
1- List characteristics of planning
2- The Three types of planning are
3- Types of plans according time
4- List five applications of planning by staff nurse
5- List five application of planning by director
6- Matching

(A) (B)

1-Strategies A-specific statement that tells managers what is to be done

2-Purpose B- These plans are intended to achieve the tactical goals of an
Organization.
3-Tactical c- Strategy is a comprehensive plan for accomplishing
Plans organizational objectives.
4- Rules d-It is a brief statement to identify the reason why this
organization exist and its future aim.
5- Policies E-general statements that guide managers thinking in decision
making.

7
 Time management
1-Multiple Choice questions:
1. External time wasters as:
a) Understaffing b) Chatting with friends
c) Lack of self-discipline d) Over involvement
2. Symptoms of time management problems include:
a) Boosts confidence b) Enhance productivity
c) Reduces stress d) Over busy
3. Time management strategies
a) Planning b) Delegation
b) Directing d) Staffing
4. Something which is important and urgent as crisis, deadlines:
a) C priority b) A priority
c) B priority d) D priority
5. Advantages of time management
a) Increase stress. b) Decrease confusion.
c) Motivates and initiates. d) Overlooking of details
2- True and False: Circle (T) in front of true statement and (F) in front
of false statement:
1) Break large job into smaller tasks is one of the Techniques to stop
procrastination
2) Poor filling system is one of external time wasters.
3) Reduces stress is one of time management advantages.
4) Time management is the tendency to put off to another time that is
important which had emotional and non-emotional reasons.
5) Time waster is process of planning and exercising conscious control
over the amount of time spent in specific activities.
3-Write scientific terms of the following:
1) The tendency to put off to another time that is important which had
emotional and non-emotional reasons.
2) Process of planning and exercising conscious control over the
amount of time spent in specific activities.
3) Something that prevents a person from accomplishing the job or
achieving goals
4) A dimension in which events can be ordered from the past to the
present into the future
5) Any time waster that is totally outside of control.

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4 Matching
Match the items in column (A) with the suitable answer in column (B)
by placing the letter in the space provided
A B

A- Internal 1. Process of planning and exercising conscious

time waster control over the amount of time spent in specific
activities.
B- External 2. something which is urgent but not important
time waster
C- priority 3. something easily to control
D- Time 4. something which is important but not urgent
management
E- priority 5. totally outside of our control
Complete:
1) Advantages of time management ……,………,……,……..

2) Symptoms of time management

problems…….,………,…..…….,…….,…….

3) Techniques to stop procrastination …….….,……….,…..…,……..

4) Time management tools … …,………,……….,……………....

5) Nurses role in managing her time……,…..,….,…..,.....

6) Time management strategies…………,……….,…………..….

7) External time wasters include………...,……..…,…….…..

8) Internal time wasters include………...,……..…,…….…..

9) Time waster can be divided into ………...,……..…

9
 Organizing
Write a scientific team:
1- The second managerial function is
2- The management function that establishes relationships
between activity and authority
3- The process of grouping activities &assigning responsibilities
for accomplishing organizational objectives
4- Is the kind of right and power through which it guides and
directs the actions of others
5- The formal and legitimate right of manager to make a decision,
give orders, and allocate resources
6- The obligation to perform the duties and task
7- Process of transferring authority and creation of responsibility
between superior and subordinates to accomplish a certain task
8- The Principle that helps to determine numerical limit if
subordinates to be supervised by a manager.
9- Subordinates should receive orders from single superior at a
time
10- Resources must be used in effective manner.
11- The relationship between superior and subordinate.
12- provides advice or technical assistance but has no direct
control over the subordinates they assist
13- Permits staff managers to make decisions about specific
activities performed by employees within other departments.
14- the ability to exert influence in the organization
Give short account:
1-Benefits of organizing
2-Steps of organizing
3- Five Principles of organizing

10
 MATCH
Match the items in column (A) with the suitable answer in
column (B)
A B
Authority 1. provides advice
Line authority. 2. Directly influences the success of the business
Staff authority. 3. Manager makes decisions about specific
Activities performed by employees within other
departments.
Functional authority 4. the relationship between superior and subordinate
Line department 5. the ability to exert influence in the organization
Power 6. is the formal right of manager to make a decision

A B
Delegation 1. right and power to direct the action of others
Supervision 2. Numerical limit of subordinates to be supervised by a
manager
Unity of 3. is the ability to assign part of the job to someone else
command
Authority 4. is the process of watching over persons working to see
Span of control [Link] employee should be responsible to only one supervisor
Complete:
1) Four benefits of organizing are
1……………………………………………
2……………………………………………
3…………………………………………….
4…………………………………………………
2) The six steps of organizing are
1…………………………………………….
2………………………………………..
3…………………………………………..
4……………………………………………….
5……………………………………………….
6…………………………………………….
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 3 ) Principles of organizing are:
1-------------------------------------------------
2-------------------------------------------------------
3-----------------------------------------------------------
4-----------------------------------------------------------
Choose the correct answer:
1) Organizing is
a. Deciding in advance what, how, and when
b. Grouping activities &assigning responsibilities
c. Measuring and correcting of performance
d. Initiating action toward the desired objectives

2) Organizing in management process is the

a. First step of management process
b. Second step of management process
c. Third step of management process
d. Forth step of management process
3) One benefit of organizing is
a. eliminating duplication of effort
b. determining manpower required
c. establishing the chain of command
d. recruiting qualified personnel
4) Delegation: ….
a- transferring authority and creation of responsibility
between superior and subordinates
b- All goals and objectives must have uniformity.
c- Right and power through which it guides and directs the
actions of others
d- Use the resources in effective manner.
5) Span of control means
a. helps to determine numerical limit if subordinates to be
supervised by a manager.

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b. the formality granted influence of a position to make
decisions
c. the duty to carry out an assignment
d. process of assigning a task to a subordinate
6). Authority means
a. Transferring authority and creation of responsibility between
superior and subordinates
b. The formal and legitimate right of manager to make a
decision, give orders, and allocate resources.
c. Helps to determine numerical limit if subordinates to be
supervised by a manager
d. The obligation to perform the duties and task
7).Responsibility means
a. Transferring authority and creation of responsibility
between superior and subordinates
b. the formal and legitimate right of manager to make a
decision, give orders, and allocate resources.
c. helps to determine numerical limit if subordinates to be
supervised by a manager
d. The obligation to perform the duties and task
8). line of authority means
a. Responsibility for the outcome of the process
b. Manager's rights to allocate resources
c. Relationship between superior and subordinate
d. Managers influence line managers through staff's advice
9).Unity of command means
a. responsibility for the outcome of the process
b. manager has formal authority over his subordinates
c. subordinates receive orders from one superior
d. managers influence line managers through staff's advice
10).Staff department is
a. giving responsibility for the outcome of the process
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 b. determining authority over subordinates
c. showing who reports to whom
d. Providing assistance to line departments
Put true (T) or false (F)
T F
1) Organizing establishes relationships between activity and authority

2) Both authority and responsibility should be equal

3) Unity of command means that the final decision is
delegated for Only one person
4) Organizing is the second managerial function
5) Authority is only delegated not responsibilities
6) Staff authority provides technical assistance but has no
direct control over the subordinates
7) Span of control means that the employee is reporting to
only one Supervisor
8) Staff authority is advisory in nature
9) Both authority and responsibility should be equal
10) Unity of objectives means all goals and objectives must have
uniformity.
11) Responsibility can’t be delegated. It can’t be avoided
12) Delegation is the similarity of activities

Nursing care delivery models

14
 1. Give scientific terms:
1. Show detail assignments, responsibility, and authority to accomplish
patient care. ( )
2. Determine who is going to perform what tasks, who is responsible, and
who makes decisions. ( )
3. Match number and type of caregivers to patient care needs ( )
4. Method permits one worker to give all care for the patient and preferred to
use in critical care units as coronary and intensive care ( )
5. Staff members assigned to complete specific tasks for a group of patients
and common use area in operating room ( )
6. RN as team leader coordinates care for a group of patients and Common
use areas in most inpatient and outpatient areas ( )
7. Modification of team nursing ( )
2. Put (T) or (F) for the following statements:

1. In case method care is divided into separate tasks

2. The case method is an economic method
3. The team method decreases patients’ satisfaction
4. Functional method promotes sense of belonging
3. Complete the following sentences:
1. Purposes of nursing care assignment are
…………,…………..,…………..,………………,……………
2. Characteristics of good assignment are
…………,…………,………,………..,…………….
3. Advantages of the case method ………..,………………..,……….
4. Disadvantages of the case method ………..,………………..,……….
5. Advantages of the functional method
………..,………………..,……….
6. Disadvantages of the functional method
………..,………………..,……….
7. Advantages of the team method ………..,………………..,……….
8. Disadvantages of the team method………..,………………..,……….
[Link] from the best answers:

15
 1. RN assume 24- hour responsibility in
a) Case method b) Functional method
b) Primary method d) Team method
2. A method of assignment of patient care that enables staff nurse to
give total care is:
a) Case method b)Functional method
c) Primary method d)Team method
3. Fragmentation of patients’ care is one disadvantage of
a. case method b. functional method
[Link] method [Link] method
[Link] advantage of functional method is to promoting
a) communication among staff b)care efficiency
c)patient satisfaction d)care giver challenges
5. Differentiate between the following:
1. Functional nursing model and Total patient care model
2. Team nursing model and Primary nursing model

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 Directing
1. Give scientific terms:
1) Instructing, directing, supervising and inspiring people in the
organization to achieve the objectives. ( )
2) The process of telling people what to do and observing that they do in
the pest manner. ( )
[Link] from the best answers:
1-Directing is:
a. coordinating the work of subordinates
b. Establishing a chain of command
c. Instructing personnel in an agency
d. Ordering resources in an agency

2. Importance of directing is
a. Harmonize efforts in a common action
b. Instructing, guiding, supervising subordinates
c. Design a detailed scheme or method
d. Arrange human and material resources

[Link] nurse manager apply directing element to

a. Delegate authority
b. Maintain discipline
c. Increase authority
d. Decrease risk taking

[Link] of directing all the following except

a. Communicating
b. Supervising
c. Motivating
d. Harmonizing

[Link] direction is the

a. Ability to inspire others
b. supervising and disciplining
c. Telling people what is to be done
d. All of the above.

[Link] short account on four importance of directing .

17
 Supervision
[Link] scientific terms:
1. Involves providing guidance and direction to the work
2. in order to achieve a certain purpose.(……………………)
3. Is an important element of the directing function of management.
2. Put (T) or (F) for the following statements:

1. Good supervision focuses on improvement of the work

2. supervision emphasizes on finding and correct defect
3. supervision involves not guidance and direction to supervisors not the work in
order to achieve a purpose
4. supervisors are the key people among managers at different level
[Link] the following sentences:
1. Techniques of supervision are ………,…………………,………
2. Techniques of observation…….,…..,….,….,…,…………..
3. Supervisor functions …….,………..,………,……..,………
[Link] from the best answers:
1. Principles of supervision include:
a) It is based on the needs of the individual.
b) It stimulates the staff to continuous self-improvement.
c) It respects the individuality of staff member. D)All of the above
2. Supervisor performs the following functions except:
a) clarifies orders and instructions issued to subordinates
b) detects errors and omissions and punish subordinates
c) guides the activities of subordinates in performing their jobs
d) coordinates the work of different subordinates under him
3. Techniques of supervision
a) Observation. C)Long informal conference.
b) Performance appraisal.
4. Supervisor performs the following functions except:
a) clarifies orders and instructions issued to subordinates
b) detects errors and omissions and punish subordinates
c) guides the activities of subordinates in performing their jobs
d) coordinates the work of different subordinates under him
5. Techniques of supervision
a) Observation. B)Long informal conference.
b) Performance appraisal. C)Decision making

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 Leadership
1- Define the following

1- Leadership.
2- Nursing Leadership Styles.
3- Formal leaders.
4- Informal leader.
5- Laissez-Faire leadership.
6- Democratic leadership style.
2-Give scientific term

1- (…………….) refers to influence others in a manner to do what the

leader wants them to do.
2- (…………….) is where a person is officially designated as the leader
of a group.
3- (……………) is a person who's not officially appointed as the head of
a group. However, the other members look to him for motivation and
inspiration.
4- (…………….) is the manner in which a nurse manager executes
leadership over his / her staff.
5- (…………….) is a highly effective style of leadership since employees
are more likely to put forth outstanding effort.
6- (……………) is a hands-off style of leading that allows employees the
freedom to work on their own with little or no guidance.
7- (…………..) Who motivates people to pursue a common vision by
providing guidance on where to go and what to do without the
autocratic step-by-step directions.
8- (………..) are leading through rewards and punishments to
complete tasks.
9- (…………….) an inspiring nurse leader who encourages team
building, creativity and innovation to transform the staff to accomplish
the goals of the organization.
10- (…………….) leader brings people together around shared purpose
and empowers them to step up and lead authentically in order to create
value for all stakeholders.
11- (…………..)This is a highly effective style of leadership since
employees are more likely to put forth outstanding effort.
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3- List the following:

1- Haw a leader sets direction?

2- Characteristics of the autocratic nursing leader or managers.

3-Laissez-Faire nurse leaders are:

4-The visionary style of leadership involves a charismatic leader who is?

5- Characteristics of servant leader.

6- Factors affecting the choice of leadership style.

7- Types of Leadership styles.

8- Advanced Types of Leadership styles.

9-Traditional leadership styles.

4- Complete the following:

1-Haw a leader sets direction? ……………., ……………,……………..,

…………
2- The autocratic style of leadership typically involves a leader or nurse
manager who is ……………….., …………….., ………………..,
………………..
3- Laissez-Faire nurse leaders are …………., …………., …………..,
…………..
4- The visionary style of leadership involves a charismatic leader who
is…………,…………….,………………..,………………
5- Characteristics of servant leaders are
………..,……………..,…………..,……………….
6-Factors affecting the choice of leadership style are
……………,……………,……….
7- Types of Leadership styles are …………………, ……………….
8- Advanced types of Leadership styles
………….,………………,…………….,……………..
9- Traditional Types of Leadership styles
……………..,……………..,……………
10- When to use laissez- faire leadership
style……………..,……………,………..,……….

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 4-Match:

(A) (B)
1- Leader sets direction through 4 A-Permitting subordinate employees to have
virtually unlimited leeway to do what they want.
2-Autocratic Leadership 5 B-"Togetherness is emphasized"
3-Visionary Leader 3 C- a charismatic leader
4-Laissez-Faire Leadership 1 D-Create a strong vision
5-Democratic Leader 2 E-In most extremes called "dictators"
(A) (B)

1-Transactional Leadership 3 A-Supervisor’s family and early school

environment
2-servant leader 4 B- an inspiring nurse leader who encourages team
building, creativity and innovation
3-Leadership styles affected by 1 C-Leading through rewards and punishments to
complete tasks

4-Transformational Leadership 5 D-It is time-consuming.

5- democratic leadership style 2 E-Listening and 2. Empathy
5-MCQ
1-Characteristics of servant leader except:
A- Awareness and understanding issues involving ethics, power and values
B- Persuasion in making decisions within an organization.
C-Commitment to the growth of people
D- Leaders are leading through rewads and punishments to
Complete tasks
2-Visionary Leadership involves:
A- A charismatic leader.
B- A dictator’s leader.
C-Leader works by domination.
D- Leaders giving minimal direction.
3-Transactionl leadership leaders are:
A- Motivates people to pursue a common vision.
B- Leading through rewards and punishments to complete tasks.
C- Persuasion in making decisions within an organization.
D- All of above.

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4-The main traits of transformational leadership include:
A- Leader normally does not look to the future in managing an
organization.
B- An inspiring nurse leader who encourages team building, creativity and
innovation.
C- Leaders strongly discourage workers from questioning the validity of
any directives.
D- Making all pertinent decisions.
5- The democratic leadership style:
A-The leader works through people, not by domination.
B- Facilitates enhanced participation from subordinate employees in the
organization's decision-making process.
C- It is time-consuming.
D- All of above.
6- Laissez-Faire Leadership nurse Leaders are except:
A- Permitting subordinate employees to have virtually unlimited leeway to
do what they want.
B- Persuasion in making decisions within an organization.
C- Giving minimal direction.
D- The employees are responsible for formulating their own decisions,
devising their own goals and resolving any problems that might arise.

7-Autocratic Leadership nurse manager who is

A-Making all pertinent decision.
B- Giving specific orders,
C- Autocratic leaders strongly discourage workers from questioning the
validity of any directives.
D- All of above.
6-Put true or false

1-Leadership is about getting people to understand and believe in the leader

vision and to work with him to achieve his goals ( )

2-Formal leader He/she has authority and certain rights and privileges that
informal leader's lack. ( )

3- An informal leader is a person the other members look to him for

motivation and inspiration. ( )

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4-Leadership is more about administering and making sure the day-to-day
things are happening as they should. ( )

5- An informal leader where a person is officially designated as the leader

of a group. ( )

6- A leader sets direction through Harmonize vision and culture. ( )

7-a leader can sets direction without Practice excellent personal

communications ( )

8-a leader cannot sets direction without Create unity of purpose ( )

9- The autocratic style of leadership typically involves a leader facilitates

enhanced participation from subordinate employees in the organization's
decision-making process. ( )

10- The democratic leadership style the employees are responsible for
formulating their own decisions, devising their own goals and resolving any
problems that might arise. ( )

11-Autocratic leaders strongly discourage workers from questioning the

validity of any directives. ( )

12-A truly effective Laissez-Faire leader will offer feedback and input as
needed. ( )

13-The democratic leadership style facilitates enhanced participation from

subordinate employees in the organization's decision-making process. ( )

14-The authentic leader brings people together around shared purpose and
empowers them to step up and lead authentically in order to create value for
all stakeholders. ( )

15- The focal points of transactional leadership include an authoritarian

leader who rewards compliant staff with pay increases and punishes with
progressive discipline. ( )

16-Servant leader is persuasion in making decisions within an organization.

( )

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