Return Business Process:
Return is one of the FICA business processes like whenever customer is making any payment
through Direct Debit or through bank as well and if that payment is false payment or dishonor
payment the we do return process.
Like: If customer is enrolled for a direct debit and then customer receive an Invoice and there would
be some due date on that invoice. On that particular due date bank will collect the money from
customer’s bank account and in case if there is insufficient fund in customers bank account then
bank will not able to collect the money after hit the customer’s bank account and that time, we do
Return process.
In general Return is like reversal of payment but additionally we post one charges where back levy
some charges to utility company and Utility company also levy some charges to the customer
because it is a loss for the utility company so they will definitely recover their loss amount from
customer and that charges is called Return charges.
There are two types of return process
1. Manual Return. T Code – FP09
2. File based return process. T Code – FPB5
For Configuration:
SAP SPRO – Financial Accounting New -> Contact Account receivable & Payable - > Business
Transactions - > Return ->
Return Configuration
➢ Configure Return Reasons:
Where we need to define
1. Return Reason – Any Numbers
2. House Bank – Need to mention House Bank
3. Return Type – Need to select what type of return it is from dropdown.
4. History –
5. Creditw. No - Need to add the credit points
6. Applicate. Form – This is applicable for printing purpose of the Return file.
7. Clarif. Acct – Need to mention the Clarification G/L account from Payment
8. Name – Need to add description about the Return Reason
➢ Returns Activities:
Where we need to fill the
1. No of Retrns – 0
2. Creditwth - Keep it blank
3. Tolerance Group - Keep it blank
4. Deferral days – To extend the due date
5. Incoming Payment lock cont acct – Need to select the payment lock based on defined list
6. Lock Duration days – Need to mention the duration of the above (Point No 5) payment lock
7. Pass charges on – If you need to post the charge
8. Post Charges Statistically – If you want to mark the above charge (Point No 7) as Statistical.
9. Calculate graduated chrge – If you want to add the Return Charge
• Return Charges:
Where we need to assign
1. Amount Limit- Need to mention minimum amount for return charge
2. Currency- INR
3. Graduated Chrge - Need to mention the total return change
• Automatic Charges Determination:
Where we need to assign
1. Currency – INR
2. Max Difference – To set a difference between Incoming & Outgoing payment
➢ Assign Return Reasons to House Bank:
Where we need to mention
1. Company Code
2. House bank
3. House Bank Return Reason (HB) - Need to Select from first node
4. Return Reason (RR) - Need to Select from first node
➢ Define Back Clearing Account for Returns:
➢ Define Clarification Account for Return: Where we need to mention the Clarification G/L
with Company Code
➢ Define Charges Accounts for Returns: Where we need to add the House bank with our
Company Code.
➢ Define Account Assignments for New Items with Returns: Where default Main & Sub
Transactions have been mentioned for Return
➢ Determine Document type and Clearing Reason for Return:
Account Determination
After doing all Return Configuration in SPRO site then we need to do the Account Determination for
Return through T Code – EK01 and need to assign reconciliation GL over there.
And in EK02 level also where we need to mention the Sub Transaction 0010 & 0020 with Liabilities
G/L.
Return Post
Now we need to follow the Return Process:
Return always should be done @Document level not Contract account level, otherwise all payments
will get Returned.
Step 1: Need to use the T Code – FP09 for Manual Return
Step 2: Where we need to mention the Lot No and click on Create
Step 3: Now you need to mention the Bank Clearing G/L under Clearing account tab & Return
Reason under Specs for docs and Processing tab and click on New Items
Step 4: Now we need to enter the Document Number under Selection Value and need to press enter
then you can see the Returns amount with charges
Step 5: Now we need to save this lot and close
Step 6: And then click on Post
Return Entry
Now you can see the entry @FPL9 page
1. Before Return:
2. After Return:
