Alternative contact: Dorina Tira – IBM AAS Staffing Manager / [Link]@[Link].
com / 0040 752 174 304
Name: Banush DOLLANI
Email address: banushdollani@[Link]
Address: Zaventem, BELGIUM
Phone contact: +32 470 59 55 05
Role: IT Operations Specialist ( IBM Replacement) (C001898)
CCNA, MTCNA
Summary Experience: Banshu Dollani is an IT professional with a focus on hardware and
network technology. He began his career as a junior help desk technician and has since acquired
valuable skills and kept up with the latest technological developments. Mr. Dollani is an excellent
communicator with strong interpersonal skills, and is adept at multitasking and problem-solving.
Education:
Master of Science (Msc.) in “Applied computer science”; University of Durres
“Aleksandër Moisiu” Durrës, ALBANIA
Bachelor Degree in Information Technology, University of Durres “Aleksandër
Moisiu” Durrës, ALBANIA
Professional Degree in “ Specialist of Computer Networks University of Durres
“Aleksandër Moisiu” Durrës, ALBANIA
Training, Qualifications and Certifications:
Training : Digital Learning Qualification Level: Qualified Teacher for
Training : Curricular framework in pre Teaching in the Professional Culture of
university education Vocational Education.
Training : Mid-term school plan Training : Digital Teacher
Training : Java Language Course Training : Pilot Vet Mobility Schema For
Training : Annual and trimester planing Enlargement Countries And Africa
Training : High school teacher as a source Microtik : MTCNA
of success for students Training : Basics of didactics in vocational
Training: Good solutions for a safe future: education
Graduates and the University. CCNA: Cisco Certified Network Associate
National Training for Coordinators in
Marketing Function at the Development
Unit
Professional Experience:
Company: Institute of education, Beqir Cela Vocational Hingt School , Durrës, ALBANIA
([Link] / December 2016–Present
Position Title: Teacher
Position Description: Teacher of theory and professional practice
Teaching students how to use CISCO training package
Teaching students how to create LAN and Wan Networks
Installation of operating and application systems
Teaching students to solve HW and SW problems
Teaching students to solve problems in C++,PHP, HTML, CSS, Java Scripted languages
Teaching students how to create connections using Data Base
Teaching students how to use Firewall, Antiviruses
Teaching students how to manage Website projects
Teaching students how to create Websites on Wordpress
Teaching students LINUX commands and installation
Teaching students how to use Git and GitHub
Teaching students on cyber security
Teaching students to use Adobe programs (Photoshop, Ilustrator, Indesing)
Maintenance of the school's internet network
Maintenance and repair of hardware devices
Installation and configuration of telephone devices
Monitoring and configuration of Mikrotik routers
Installation and configuration of cameras in the building premises
Company: Tourisim, Hotel Adriatik , Durrës, ALBANIA ([Link]
Agust 2013– September 2019
Position Title: Network Administrator
Position Description:
• Maintaining and troubleshooting Mikrotik, Cisco based networks and Windows based
platforms
• Assisting end-users with computer issues and a key role on IT hardware and software
vendor selection process.
• Upgrading Windows Server 2003 to Windows Server 2008 R2 and later to Windows
Server 2012 R2.
• Maintaining the Hotel Management Software (TrinisSoft) based on SQL databases and
System Online Sirvoy
• Solving problems with LAN and WAN networks for the customers
• Solving HW and SW problems
• Update SW TrinisSoft and Alfa Finance
• Configuration of AP and Router, Cisco, Mikrotik
• Configuration of Analog and Digital telephone systems
• Managing and maintaining Security Systems
• Managing and maintain servers for Hotels
• Maintaing Audio systems for conferences
Company: ISP, Starnet shpk, Tiranë, ALBANIA ([Link] /)
July 2015– on going
Position Title: Network Administator
Position Description:
Configuration of Mikrotik devices for Access Point
Connecting Internet Services for families with fiber, Frequence and satellite
Maintaining Router, AP, Links devices
Impementation of Wireless Network
Network administration
Computer technician
Network technician
Internet connection Specialist
Mikrotik Experience
Some projects/clients:
[Link] and maintain the Official website of Durres District Prefecture
[Link]
[Link] and maintain Official website of Albanian Maritime Registrar [Link]
[Link] and maintaining ISP Official website “Haimitinet” [Link]
[Link] and maintaining Official website of Beqir Cela vocational high school
[Link] [Link]
[Link] and maintain UPSHift project with the topic : Creating a website to inform
tourists for tourist attractions, hotels, restaurants, events, transport through QR
scanning wich will be placed in different parts of our city. [Link]
Skills and Experience
Responsibility for identifying and solving complex technical issues.
Work closely with other members of the IT team, as well as with other departments
within the organization.
Able to manage and execute complex projects involving multiple stakeholders and
technologies.
I am able to quickly adapt to new technologies and processes.
Good management of multiple tasks and projects simultaneously.
Ready to provide technical support to end users, both inside and outside the organization.
Excellent experience in administering operating systems, including Windows, Linux, and
MacOS.
Experience in administering and monitoring networks, including switches, routers, and
firewalls.
Experience in leading IT projects, including planning, organizing, and directing project
teams and project resources.
Experience in developing and implementing information security policies and
procedures, and managing security risks.
Excellent communication skills, including the ability to communicate both technically
and non-technically with customers and colleagues.
Experience in administering databases, including MySQL.
Excellent problem-solving skills and detailed analysis of complex technical situations.
Managing Social Networks such as FB, Instagram and
Managing and maintaining websites in Wordpress
Managing camera and audio systems
Use of CISCO Packet Tracer
Use of ADOBE Programs
Responsible for Server maintenance, patches and upgrades,
Active Directory maintenance and security administration
Data Backup Systems and Disaster Recovery and Microsoft Enterprise applications.
Provide after-hours coverage and support as needed.
Knowledge of VMWare Virtual environments.
Analyzes specific security requirements for supported systems.
Creates documents and maintains a step by step procedure manual on each layer of the
system for each type of system specific security
Skills acquired from practice at Zonja e Keshillit te Mire Hospital and ISP
[Link]:
• Configuration of VoIP Phones
• Configuration of Printers on server with Papercut
• Configuration of 3CX Phones
• Configuration of ports on Cisco Switches
• User configuration on Active Directory
• Synchronization with Office 365 email and license management
• Installation of Windows Server
• Various configurations through GPO
• Installation and configuration on VMWare
• Installation and configuration of SQL Database
• Installation and configuration of Microsoft Endpoint Management
• Maintenance of Television and Computer equipment
• Configuration of different Cisco routers and devices
Language Result
Albania LM
Anglisht B1
French A1
