HP Mini600
HP Mini600
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
iii
iv About This Book
Table of contents
2 Setup ............................................................................................................................................................ 6
Changing from desktop to tower orientation ........................................................................................................ 6
Attaching the computer to a mounting fixture ..................................................................................................... 7
Installing a security cable ...................................................................................................................................... 8
Connecting the power cord .................................................................................................................................... 8
v
Appendix A Electrostatic discharge .................................................................................................................. 36
Preventing electrostatic damage ........................................................................................................................ 36
Grounding methods ............................................................................................................................................. 36
Appendix B Computer operating guidelines, routine care and shipping preparation ............................................. 37
Computer operating guidelines and routine care ............................................................................................... 37
Shipping preparation ........................................................................................................................................... 38
Index ............................................................................................................................................................. 47
vi
1 Product features
NOTE: This computer model can be used in a tower orientation or a desktop orientation. The tower stand is
sold separately.
NOTE: Your computer model may look slightly different from the illustration in this section.
Component Component
1 USB Type-C SuperSpeed port with HP Sleep and Charge* 5 Audio-out (headphone)/Audio-in (microphone) combo
jack
3 USB SuperSpeed port with HP Sleep and Charge* 7 Dual-state power button
4 Headphone jack
*When the computer is on, the USB port connects a USB device, provides high-speed data transfer, and even when the computer is off,
charges products such as a cell phone, camera, activity tracker, or smartwatch.
NOTE: The main storage LED is normally white when the power is on. If it is flashing red, there is a problem with the computer and
the main storage LED is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code.
Component Component
2 USB Type-A SuperSpeed port with HP Sleep and Charge* 5 Main storage LED
*When the computer is on, the USB port connects a USB device, provides high-speed data transfer, and even when the computer is off,
charges products such as a cellphone, camera, activity tracker, or smartwatch.
NOTE: The main storage LED is normally white when the power is on. If it is flashing red, there is a problem with the computer and
the main storage LED is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code.
NOTE: Your computer model may look slightly different from the illustration in this section.
Component Component
The computer can be used in a tower orientation with an optional tower stand that can be purchased from HP.
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower
stand.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the AC outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. To avoid damage to the internal components of the
computer, you must disconnect the power cord.
5. Orient the computer so that its right side is facing up, and place the computer in the optional stand.
6. Reconnect the power cord and any external devices, then turn on the computer.
6 Chapter 2 Setup
IMPORTANT: Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the computer
remains clear and free of obstructions.
7. Lock any security devices that were disengaged when the access panel was removed.
1. If the computer is on a stand, remove the computer from the stand and position the computer right-side
up on a stable surface.
2. To attach the computer to a swing arm (sold separately), insert four screws through the holes on the
swing arm plate and into the mounting holes on the computer.
CAUTION: This computer supports the VESA industry standard 100 mm mounting holes. To attach a
third-party mounting solution to the computer, use the screws that are supplied with the solution. It is
important to verify that the manufacturer’s mounting solution is compliant with the VESA standard and
is rated to support the weight of the computer. For best performance, it is important to use the power
cord and other cables provided with the computer.
To attach the computer to other mounting fixtures, follow the instructions included with the mounting
fixture to ensure that the computer is safely attached.
NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being
mishandled or stolen.
3. Connect the AC adapter to the power connector on the rear of the computer (3).
8 Chapter 2 Setup
3 Hardware upgrades
Serviceability features
The computer includes features that make it easy to upgrade and service. No tools are needed for most of the
installation procedures described in this chapter.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the AC outlet and allow the internal system components to cool before
touching.
Do not connect telecommunications or telephone connectors to the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) AC outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup,
posture, and health and work habits for computer users, and provides important electrical and mechanical
safety information. This guide is located on the web at [Link]
CAUTION: Static electricity can damage the electrical components of the computer or optional equipment.
Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object. See Electrostatic discharge on page 36 for more information.
When the computer is plugged into an AC power source, voltage is always applied to the system board. You
must disconnect the power cord from the power source before opening the computer to prevent damage to
internal components.
NOTE: Your computer model may look slightly different from the illustrations in this chapter.
Serviceability features 9
Removing and installing the access panel
Removing the access panel
NOTE: Your computer model may look slightly different from the illustration in this section.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to
cool before you touch them.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the AC outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to
the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand. Then position the computer right-
side up on a stable surface.
6. Loosen the thumbscrew (1) on the rear panel as shown in the following image.
NOTE: If necessary, a Torx T-15 screwdriver may be used to loosen the thumbscrew.
7. Slide the access panel forward, and lift it off the computer (2).
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
8. If your computer closely resembles the illustration below, the computer is equipped with a discrete
graphics processing unit (DGPU) that must also be removed.
c. Lift the DGPU up by the tab at the fan end and pull the DGPU up out of the chassis.
1. If your computer closely resembles the illustration below, replace the DGPU.
a. Set the DGPU into the chassis and secure it to the system board with three screws: two screws at
the fan end of the DGPU and one screw at the inner corner of the opposite end of the DGPU (1).
b. Plug the fan cable into the connector (2) on the system board.
c. Place the access panel on the computer and slide it back (1).
d. When the access panel slides into place, tighten the thumbscrew (2) to secure the access panel in
place as shown in the following image.
NOTE: Your computer model may look slightly different from the illustration in this section.
2. Place the access panel on the computer and slide it back (1).
Component Specification
Pins Industry-standard 260-pin containing the mandatory Joint Electronic Device Engineering
Council (JEDEC) specification
Slots 2
Maximum Memory 32 GB
Supported 2 Gbit, 4 Gbit, 8 Gbit, and 16 Gbit non-ECC memory technologies single-sided and double-
sided memory modules
NOTE: The system does not operate properly if you install unsupported memory modules. Memory modules constructed with ×8 and
×16 DDR devices are supported; memory modules constructed with ×4 SDRAM are not supported.
HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid
compatibility issues with unsupported third-party memory.
The system will automatically operate in single-channel mode, dual-channel mode, or flex mode, depending
on how the memory modules are installed.
● The system will operate in single-channel mode if the memory module slots are populated in one
channel only.
● The system will operate in a higher-performing dual-channel mode if the memory capacity of the
memory module in Channel A is equal to the memory capacity of the memory module in Channel B.
● The system will operate in flex mode if the memory capacity of the memory module in Channel A is not
equal to the memory capacity of the memory module in Channel B. In flex mode, the channel populated
with the least amount of memory describes the total amount of memory assigned to dual-channel and
the remainder is assigned to single-channel. If one channel will have more memory than the other, the
larger amount should be assigned to channel A.
● In any mode, the maximum operational speed is determined by the slowest memory module in the
system.
The memory module slots have gold-plated metal contacts. When upgrading the memory, it is important to
use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting from
having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before beginning
these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal
object. For more information, see Electrostatic discharge on page 36.
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the
module.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, and then turn off any external devices.
4. Disconnect the power cord from the AC outlet and disconnect any external devices.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
6. Tilt the fan up using the front tab and leave it in the up position.
NOTE: It is not necessary to fully remove the fan to remove or install a memory module.
8. To remove a memory module, press outward on the latches (1) on each side of the memory module, and
then pull the memory module (2) out of the slot.
9. Slide the new memory module (1) into the slot at approximately a 30° angle, and press the memory
module down (2) so that the latches lock it in place.
NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab
on the memory module slot.
13. Reconnect external devices, plug in the power cord, and then turn on the computer. The computer
automatically recognizes the new memory.
14. Lock any security devices that were disengaged when the access panel was removed.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the AC outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to
the internal components of the computer.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
6. To remove the hard drive, rotate the hard drive latch up and out (1) to disengage the hard drive from the
cage.
7. Slide the drive toward the rear of the chassis until it stops, and then lift the hard drive up and out of the
cage (2).
NOTE: The power cable from the system board is located in the drive cage and disconnects when the
hard drive is removed.
1. If you are replacing a hard drive, transfer the silver and blue isolation mounting guide screws from the
old hard drive to the new hard drive.
2. Align the hard drive guide screws with the slots on the hard drive cage, press the hard drive down into
the cage, and then slide it forward until it stops and locks into place (1).
3. Rotate the hard drive latch down (2) to engage the hard drive.
7. Lock any security devices that were disengaged when the access panel was removed.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the AC outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to
the internal components of the computer.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
6. If your computer closely resembles the illustration below, remove the fan assembly.
a. Disconnect the fan assembly plug (1) from the system board.
b. Loosen the three captive screws securing the fan assembly (2).
8. Remove the screw securing a solid-state drive to the system board (1).
9. Grasp the solid-state drive by the sides and carefully pull it out of the socket (2).
10. Remove the screw holder from the solid-state drive (3) for use on the replacement solid-state drive.
11. Insert the screw holder into the niche on the end of the new solid-state drive (1).
12. Insert the new solid-state drive into the socket on the system board and press the solid-state drive
connectors (2) firmly into the socket.
14. If your computer closely resembles the illustration below, replace the fan assembly.
b. Tighten the three captive screws to secure the fan assembly to the chassis (2).
17. Reconnect external devices, plug in the power cord, and then turn on the computer.
18. Lock any security devices that were disengaged when the access panel was removed.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the AC outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to
the internal components of the computer.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
6. If your computer closely resembles the illustration below, remove the fan assembly.
a. Disconnect the fan assembly plug (1) from the system board.
b. Loosen the three captive screws securing the fan assembly (2).
NOTE: You may need to use a small tool, such as a pair of tweezers or needle-nose pliers, to
disconnect and connect the antenna cables.
9. Remove the screw (2) securing the WLAN module to the system board.
10. Grasp the WLAN module (3) by the sides and pull it out of the socket.
11. Insert the new WLAN module into the socket on the system board. Press the WLAN module connectors
firmly into the socket (1).
12. Press the WLAN module down to the system board and use the included screw to secure the module (2).
14. If your computer closely resembles the illustration below, replace the fan assembly.
b. Tighten the three captive screws to secure the fan assembly to the chassis (2).
17. Reconnect external devices, plug in the power cord, and then turn on the computer.
18. Lock any security devices that were disengaged when the access panel was removed.
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the AC outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to
the internal components of the computer.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
6. If your computer closely resembles the illustration below, remove the fan assembly.
a. Disconnect the fan assembly plug (1) from the system board.
b. Loosen the three captive screws securing the fan assembly (2).
10. To view the knock-out feature on the left side of the rear panel, remove the antenna cover by pushing
down on the antenna cover (1) and pulling it away (2) from the panel.
11. Insert a Phillips screwdriver into each knock-out feature and rotate (3) to remove the blank.
12. Feed the external antenna cable through each hole (1) and tighten the nut (2) to secure the cable.
14. If your computer closely resembles the illustration below, replace the fan assembly.
b. Tighten the three captive screws to secure the fan assembly to the chassis (2).
17. Reconnect external devices, plug in the power cord, and then turn on the computer.
18. Lock any security devices that were disengaged when the access panel was removed.
WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of fire and
burns if the battery is not handled properly. To reduce the risk of personal injury:
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace the battery only with the HP spare designated for this product.
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings. When the
battery is removed or replaced, the CMOS settings will be cleared.
Static electricity can damage the electronic components of the computer or optional equipment. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object.
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall
socket. The lithium battery is only used when the computer is NOT connected to AC power.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, go to [Link]
2. Remove all removable media, such as a USB flash drive, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the AC outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as
the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to
the internal components of the computer.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
6. If your computer closely resembles the illustration below, remove the fan assembly.
a. Disconnect the fan assembly plug (1) from the system board.
b. Loosen the three captive screws securing the fan assembly (2).
NOTE: You may need to use a small tool, such as tweezers or needle-nose pliers, to remove and
replace the battery.
9. To insert the new battery, slide one edge of the replacement battery into the holder with the positive
side up (1). Push the other edge down until the clamp snaps over the other edge of the battery (2).
10. If your computer closely resembles the illustration below, replace the fan assembly.
b. Tighten the three captive screws to secure the fan assembly to the chassis (2).
13. Reconnect external devices, plug in the power cord, and then turn on the computer.
14. Lock any security devices that were disengaged when the computer access panel was removed.
15. Reset the date and time, your passwords, and any special system setups using Computer Setup.
1. Connect the mouse and keyboard USB device to a USB 2.0 port. Be sure that the mouse and keyboard
USB device is at least 3 cm from the next nearest USB device.
3. With the keyboard 30 cm from the mouse and keyboard USB device, press the connect button on the
bottom of the keyboard.
NOTE: If the mouse and keyboard still do not work, then remove and replace the batteries. If the mouse and
keyboard are still not synchronized, then synchronize the keyboard and mouse again.
A discharge of static electricity from a finger or other conductor may damage system boards or other static-
sensitive devices. This type of damage may reduce the life expectancy of the device.
● Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
● Place parts on a grounded surface before removing them from their containers.
Grounding methods
There are several methods for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
● Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.
● Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
● Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer,
reseller, or service provider.
NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service
provider.
● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
● Operate the computer on a sturdy, level surface. Leave a 10.2 cm (4 inch) clearance on all vented sides of
the computer and above the monitor to permit the required airflow.
● Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the
keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also
restricts airflow.
● Never operate the computer with the access panel or any of the expansion card slot covers removed.
● Do not stack computers on top of each other or place computers so near each other that they are subject
to each other’s re-circulated or preheated air.
● If the computer is to be operated within a separate enclosure, intake and exhaust ventilation must be
provided on the enclosure, and the same operating guidelines listed above will still apply.
● Never cover the ventilation slots on the monitor with any type of material.
● Install or enable power management functions of the operating system or other software, including
sleep states.
● Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning products may
discolor or damage the finish.
● Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign
matter can block the vents and limit the airflow.
1. Back up the SSD files to an external storage device. Be sure that the backup media is not exposed to
electrical or magnetic impulses while stored or in transit.
4. Disconnect the power cord from the AC outlet, then from the computer.
5. Disconnect the system components and external devices from their power sources, then from the
computer.
NOTE: Ensure that all boards are seated properly and secured in the board slots before shipping the
computer.
6. Pack the system components and external devices in their original packing boxes or similar packaging
with sufficient packing material to protect them.
Accessibility
HP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reflected in
everything we do. Here are some examples of how we are putting differences to work to create an inclusive
environment focused on connecting people to the power of technology throughout the world.
Our commitment
HP is committed to providing products and services that are accessible for people with disabilities. This
commitment supports our company's diversity objectives and helps us ensure that the benefits of technology
are available to all.
Our accessibility goal is to design, produce, and market products and services that can be effectively used by
everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive
devices.
To achieve our goal, this Accessibility Policy establishes seven key objectives to guide our actions as a
company. All HP managers and employees are expected to support these objectives and their implementation
in accordance with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within our company, and provide our employees with
the training they need to design, produce, market, and deliver accessible products and services.
● Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
● Involve people with disabilities in the development of accessibility guidelines, and in the design and
testing of products and services.
● Document accessibility features and make information about our products and services publicly
available in an accessible form.
Accessibility 39
● Support internal and external research and development that will improve assistive technology relevant
to our products and services.
HP is a founding member, and we joined to participate with other organizations to advance the field of
accessibility. This commitment supports our company’s accessibility goal of designing, producing, and
marketing products and services that can be effectively used by people with disabilities.
IAAP will make our profession strong by globally connecting individuals, students, and organizations to learn
from one another. If you are interested in learning more, go to [Link] to join
the online community, sign up for newsletters, and learn about membership options.
You may choose from many AT products. Your AT assessment should allow you to evaluate several products,
answer your questions, and facilitate your selection of the best solution for your situation. You will find that
professionals qualified to do AT assessments come from many fields, including those licensed or certified in
physical therapy, occupational therapy, speech/language pathology, and other areas of expertise. Others,
while not certified or licensed, may also provide evaluation information. You will want to ask about the
individual's experience, expertise, and fees to determine if they are appropriate for your needs.
40 Appendix C Accessibility
● HP Chromebook PCs–Enabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome
OS)
If you need additional support with the accessibility features on your HP product, see Contacting support
on page 46.
Additional links to external partners and suppliers that may provide additional assistance:
WCAG specifically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG 2.0
provides characteristics of accessible content:
● Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
● United States
● Canada
● Europe
● United Kingdom
● Australia
● Worldwide
United States
Section 508 of the Rehabilitation Act specifies that agencies must identify which standards apply to the
procurement of ICT, perform market research to determine the availability of accessible products and
services, and document the results of their market research. The following resources provide assistance in
meeting Section 508 requirements:
● [Link]
● Buy Accessible
The U.S. Access Board is currently updating the Section 508 standards. This effort will address new
technologies and other areas where the standards need to be modified. For more information, go to Section
508 Refresh.
Section 255 of the Telecommunications Act requires telecommunications products and services to be
accessible to people with disabilities. FCC rules cover all hardware and software telephone network
equipment and telecommunications equipment used in the home or office. Such equipment includes
telephones, wireless handsets, fax machines, answering machines, and pagers. FCC rules also cover basic and
special telecommunications services, including regular telephone calls, call waiting, speed dialing, call
forwarding, computer-provided directory assistance, call monitoring, caller identification, call tracing, and
repeat dialing, as well as voice mail and interactive voice response systems that provide callers with menus of
choices. For more information, go to Federal Communication Commission Section 255 information.
42 Appendix C Accessibility
● FCC Guide on the CVAA
● Americans with Disabilities Act (ADA), Telecommunications Act, the Rehabilitation Act and others
Canada
The Accessibility for Ontarians with Disabilities Act was established to develop and implement accessibility
standards to make goods, services, and facilities accessible to Ontarians with disabilities and to provide for
the involvement of persons with disabilities in the development of the accessibility standards. The first
standard of the AODA is the customer service standard; however, standards for transportation, employment,
and information and communication are also being developed. The AODA applies to the Government of
Ontario, the Legislative Assembly, every designated public sector organization, and to every other person or
organization that provides goods, services, or facilities to the public or other third parties and that has at
least one employee in Ontario; and accessibility measures must be implemented on or before January 1,
2025. For more information, go to Accessibility for Ontarians with Disability Act (AODA).
Europe
EU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility
requirements for public procurement of products and services in the ICT domain (European Commission
Mandate M 376, Phase 1)" has been released.
Background: The three European Standardization Organizations have set up two parallel project teams to
carry out the work specified in the European Commission "Mandate 376 to CEN, CENELEC and ETSI, in Support
of Accessibility Requirements for Public Procurement of Products and Services in the ICT Domain."
ETSI TC Human Factors Specialist Task Force 333 has developed ETSI DTR 102 612. Further details about the
work performed by STF333 (e.g., Terms of Reference, specification of the detailed work tasks, time plan for
the work, previous drafts, listing of comments received and means to contact the task force) can be found at
the Special Task Force 333.
The parts relating to the assessment of suitable testing and conformity schemes were carried out by a
parallel project, detailed in CEN BT/WG185/PT. For further information, go to the CEN project team website.
The two projects are closely coordinated.
United Kingdom
The Disability Discrimination Act of 1995 (DDA) was enacted to ensure that websites are accessible to blind
and disabled users in the United Kingdom.
● W3C UK Policies
Australia
The Australian government has announced their plan to implement Web Content Accessibility Guidelines 2.0.
All Australian government websites will require Level A compliance by 2012, and Double A by 2015. The new
standard replaces WCAG 1.0, which was introduced as a mandated requirement for agencies in 2000.
44 Appendix C Accessibility
Useful accessibility resources and links
The following organizations may be good resources for information about disabilities and age-related
limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP
assumes no responsibility for information or contacts you may encounter on the Internet. Listing on this page
does not imply endorsement by HP.
Organizations
● American Association of People with Disabilities (AAPD)
● Lighthouse International
Educational institutions
● California State University, Northridge, Center on Disabilities (CSUN)
● EnableMart
● Microsoft Enable
HP links
Our contact webform
Contacting support
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing that have questions about technical support or accessibility
of HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
● Customers with other disabilities or age-related limitations who have questions about technical support
or accessibility of HP products, choose one of the following options:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
– Complete the Contact form for people with disabilities or age-related limitations.
46 Appendix C Accessibility
Index
A external antenna K
access panel installation 26 keyboard
installing 12 synchronizing wireless 33
removal 10 F
accessibility 39 fan assembly L
accessibility needs assessment 40 removal 20, 23, 26, 29 LED, main storage 2, 3
antenna connector, external 4 replacement 22, 25, 28, 31
antenna cover 4 front panel components 2 M
assistive technology (AT) main storage LED 2, 3
finding 40 H memory modules
purpose 39 hard drive maximum 13
AT (assistive technology) installation 18, 19 removal 15
finding 40 removal 18, 19 replacement 15
purpose 39 headphone jack 2, 3 slots 13
audio-out (headphone)/audio-in HP Assistive Policy 39 socket population 14
(microphone) combo jack 2, 3 specifications 13
I memory, system
B installation guidelines 9 installing 13
battery installing mounting the computer 7
removal 29 access panel 12 mouse
replacement 29 battery 29 synchronizing wireless 33
battery replacement 29 external 26
buttons hard drive 18, 19 P
power 2, 3 memory modules 15 padlock loop 4
security cable 8 ports
C solid-state drive 20 DisplayPort 4
computer operating guidelines 37 system memory 13 Dual-Mode DisplayPort 4
connectors WLAN module 23 HDMI 4
external antenna 4 International Association of serial 4
power 4 Accessibility Professionals 40 Thunderbolt 4
customer support, accessibility 46 USB 2, 4
J USB SuperSpeed port with HP
D jacks Sleep and Charge* 2
DisplayPort 4 audio-out (headphone)/audio-in USB Type-A SuperSpeed 3
Dual-Mode DisplayPort 4 (microphone) combo 2, 3 USB Type-A SuperSpeed port with
headphone 2, 3 HP Sleep and Charge* 3
E RJ-45 (network) 4 USB Type-C alternate mode 4
electrostatic discharge, preventing
damage 36
Index 47
USB Type-C SuperSpeed with HP USB SuperSpeed port with HP Sleep
Sleep and Charge 2 and Charge* 2
VGA 4 USB Type-A SuperSpeed port 3
power button, dual-state 2, 3 USB Type-A SuperSpeed port with HP
power connector 4 Sleep and Charge* 3
power cord connection 8 USB Type-C SuperSpeed port with HP
product ID location 5 Sleep and Charge 2
R V
rear panel components 4 ventilation guidelines 37
removal VESA mounting holes 7
battery 29
removing W
access panel 10 WLAN module
battery 29 removal 23
hard drive 18, 19 replacement 23
memory modules 15
solid-state drive 20
WLAN module 23
resources, accessibility 45
RJ-45 (network) jack 4
S
Section 508 accessibility standards
41, 42
security cable
installation 8
security cable slot 4
serial number location 5
shipping preparation 38
slots
security cable 4
solid-state drive
removal 20
replacement 20
specifications, memory modules 13
standards and legislation,
accessibility 41
status lights
RJ-45 (network) 4
synchronizing wireless keyboard and
mouse 33
T
thumbscrew 4
tower conversion 6
U
USB ports 4
USB SuperSpeed port 2, 4
48 Index