Questionnaire: Role of Digital Payment in India
1. What is your primary reason for using digital payment methods?
a) Convenience
b) Security
c) Rewards and cashback
d) Peer pressure/social influence
2. How frequently do you use digital payment methods?
a) Daily
b) Weekly
c) Monthly
d) Rarely
3. Which digital payment method do you use most often?
a) UPI (Unified Payments Interface)
b) Mobile Wallets (e.g., Paytm, PhonePe)
c) Debit/Credit Card
d) Net Banking
4. How satisfied are you with your primary digital payment method?
a) Very Satisfied
b) Satisfied
c) Neutral
d) Dissatisfied
5. Do you find digital payments more convenient than cash?
a) Yes, always
b) Yes, in most situations
c) Only sometimes
d) No
6. How secure do you feel using digital payments?
a) Very secure
b) Somewhat secure
c) Neutral
d) Not secure
7. Have you encountered issues while using digital payments?
a) Yes, frequently
b) Yes, occasionally
c) Rarely
d) Never
8. What do you consider the biggest advantage of digital payments?
a) Speed and convenience
b) Record-keeping
c) Rewards and discounts
d) Reduced cash handling
9. Are there specific situations where you avoid using digital payments?
a) Yes, for large purchases
b) Yes, for small transactions
c) Yes, due to security concerns
d) No, I use digital payments for all situations
10. How would you rate your knowledge of digital payment options in India?
a) Very knowledgeable
b) Somewhat knowledgeable
c) Limited knowledge
d) Not knowledgeable
11. Has using digital payments helped in managing your finances better?
a) Yes, significantly
b) Yes, somewhat
c) No change
d) No, it has complicated my finances
12. What role should the government play in promoting digital payments?
a) Increase awareness
b) Reduce transaction fees
c) Improve security regulations
d) All of the above
13. How do you feel about transaction fees for digital payments?
a) Acceptable
b) Neutral
c) Dislike but tolerate
d) Unacceptable
14. Do you use digital payments for high-value purchases (like electronics)?
a) Yes, frequently
b) Yes, occasionally
c) Rarely
d) No
15. How likely are you to recommend digital payments to others?
a) Very likely
b) Somewhat likely
c) Neutral
d) Unlikely
16. What is the biggest challenge you face with digital payment systems?
a) Internet/connectivity issues
b) User interface or app issues
c) Transaction fees
d) Security concerns
17. Has the availability of digital payments changed your shopping habits?
a) Yes, I shop more frequently
b) Yes, I shop less frequently
c) No, no change
d) I avoid digital payments for shopping
18. Do you think digital payments reduce the need to carry cash?
a) Yes, completely
b) Yes, to some extent
c) Not really
d) No, I still carry cash often
19. How important is digital literacy in promoting digital payments?
a) Very important
b) Somewhat important
c) Not very important
d) Unimportant
20. Do you trust digital payment systems with your financial information?
a) Yes, completely
b) Yes, to an extent
c) Neutral
d) No
