App Manual -181022

1.1 security question settings 2.4 Authorized administrator

2. lock management

App Manual
Only the administrator can authorize the key. When the authorization is successful,
You will be taken to the security question settings page when registration is The lock must be added on the app before it can be used. The addition of a lock
the authorized key is consistent with the administrator's interface. He can send keys to
successful. When log in on a new device, the user can authenticate himself by refers to the initialization of the lock by communicating with the lock via Bluetooth.
others, send passwords, and more. However, the authorized administrator can no
answering the above questions. Please stand beside the lock. Once the lock is added successful, you can manage the
longer authorize others.
A&AT 16:59 A&AT 16:59 A&AT 16:59 lock with the app including sending a key, sending a password, and so on.
Security question settings Security question settings security question settings A&AT 16:59 A&AT 16:59

Key details Key details

successful successful It can be verified by answering questions when logging in to a new device

Scan to download The App It can be verified by answering questions when logging in to a new device It can be verified by answering questions when logging in to a new device Which city did you go to on the first flight? When the lock is added, the adder becomes
Question one Question one input your answer the administrator of the lock. At the same time, the
input your answer choose a question
请在此处输入你的答案
What is your QQ number?
lock cannot enter the setup mode by touching the
Question two Which city did you go to on the first flight?
问题一 input your answer keyboard. This lock can only be re-added after the
Please read the manual carefully before installation and keep this manual at a secure place. input your answer 请在此处输入你的答案
What is your QQ number? What is your pet’s name?
current administrator has deleted the lock. The

Question three 问题一 input your answer operation of deleting the lock needs to be done by
What is your pet’s name?
input your answer 请在此处输入你的答案
next step
Bluetooth beside the lock.
● Please refer to sales agents and professionals for information not included in this manual. next step 确定
cancel

2.1 lock adding

Introduction
3. key management
The App supports multiple types of lock, including door locks, padlocks, safe locks,
1.2 login authentication
The App communicates with the lock via smart lock cylinders, parking locks, and bicycle locks. When adding a device, you must
After the administrator successfully adds the lock, he owns the highest administrative
Bluetooth BLE, and can unlock, lock, firmware Log in with your mobile phone number or email account on the login page. The firstly select the lock type. The lock needs to be added to the app after entering the
rights to the lock. He can send keys to others. Meanwhile he can increase the key manage-
upgrade, read operation records, etc. The Bluetooth mobile phone number is automatically recognized by the system and does not input setting mode. A lock that has not been added will enter the setting mode as long as
ment that is about to expire.
key can also open the door lock through the watch. the country code. If you have forgotten your password, you can go to the passward the lock keyboard is touched. The lock that has been added needs to be deleted on the App
first.
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The app supports Chinese, Traditional Chinese, page to reset your password. When reset the password, you can receive a verification A&AT 16:59 A&AT 16:59
send the ekey

English, Spanish, Portuguese, Russian, French, and code from your mobile phone and email address. lock type nearby lock xxxx community type time-limited

Malay. A&AT 16:59 A&AT 16:59

account regristration account

login register Retrieve passcode name name the key

beginning time 2018.04.08 15:46

mobile phone/Email
send key send passcode attendance key management deadline 2018.04.08 16:46
passcode
passcode management card management Bracelet management fingerprint management Allow remote unlocking

mobile phone/ Email

Verification code get the code send
Contents record settings

passcode
reset the passcode
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Login Click the type of lock it will show the time-limited send the ekey

1. registration and login 5. card management ekey, one-time ekey and permanent ekey.
Forgot Password?
type time-limited

Time-limited ekey: The ekey is valid for the specified

6. fingerprint management
account regristration account
1.1 security question settings time 名称 lock type 给该钥匙命名

1.2 login authentication Permanent ekey: The ekey can be used permanently.
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7. bluetooth unlocking register The initialization data of the lock needs to be uploaded to the network. The data time-limited key

1.3 ways of identifying

生效时间 2018.04.08 15:46

needs to be uploaded when the network is available to complete the entire whole One-time ekey: the ekey will be automatically deleted
When the account is logged in on the
失效时间 permanent key
2018.04.08 16:46
1.4 login successful 8. attendance management input verification code here
adding process. once it has been used.
new mobile phone, it needs to be verified.
single key
允许远程开锁
get the code

When it is passed, you can log in on the new

2. lock management 9. system setting
发送
cancel
You are logging in to a new [Link] account security, A&AT 16:59 A&AT 16:59

mobile phone. All the data can be viewed

please conduct safety certification.
lock adding data uploading
Admission fee：xxxxxxxxxx

2.1 lock adding 9.1 user management and used on the new mobile phone. Replace receiving account Replace verification method
lock name
unsuccessful 3.1 key management
2.2 lock upgrading 9.2 group management settings name the lock here !
The manager can delete ekey, reset ekey, send and adjust the ekey, meanwhile he can
2.3 error diagnosis and time 9.3 transfer admin rights
search the lock record.
Your phone is not connected. Please open the network or Make sure the network is ok. Click Upload Data to

calibration
manually upload data after adding a lock. manually upload data after adding a lock.

9.4 recycle bin

2.4 authorized administrator
9.5 customer service
1.3 ways of identifying
next step date uploading A&AT 16:59 A&AT 16:59

key management key management

9.6 about
3. key management There are two ways of security verification. One is the way to get the verification
restore

2.2 lock upgrading

clear

[Link] management code via the account number, and the other is the way to answer the question. If the send

3.1 key management current account is set the "answer the question" verification, then when the new device
Pending reception Pending reception

User can upgrade the lock hardware on the APP. The upgrade needs to be done via
single single

3.2 deadline warning

10.1 gateway adding is logged in, there will be an "answer question verification" option.
3.4 search lock record Bluetooth next to the lock. When the upgrade is successful, the original key, password,
Pending reception Pending reception

10.2 manual IC card, and fingerprint can continue to be used.

Verify with verification code verify by answering questions
4. passcode management A&AT 16:59 A&AT 16:59 A&AT 16:59

safety verification Choose an account Security issue verification A&AT 16:59 A&AT 16:59

4.1 permanent passcode you can verify by answering the question lock upgrading lock upgrading

3.2 deadline warning

mobile phone：13******3437
4.2 time-limited passcode
input the code
Which city did you go to on the first flight?
get the code
4.3 one-time passcode
Email：xxxxxxxxxx@[Link] XXXXX
upgrading

4.4 clear code

You are logging in to a new [Link] account security,
please conduct safety certification.
what is your QQ number?

XXXXXXXX
75% restoring
System will show two colors for deadline warning. The yellow means close to expiring and
the red means it has expired.
next step
4.5 cyclic passcode account：xxxxxxxxxx@[Link]
what is your pet’s name
The lock upgrading takes a while, restore the passcode
4.6 customized passcode
change the account

input your answer please be patient. A&AT 16:59 A&AT 16:59 A&AT 16:59

4.7 passcode sharing

verify choose the lock type user management Expiring Expiring
next step

4.8 passcode management

2.3 error diagnosis and time calibration
1.4 login successful
Error diagnosis aims to help analyse the system problems. It needs to be done via
[Link] and login The first time you use the lock app, if there is no lock or key data in the
Bluetooth beside the lock. If there is a gateway, the clock will be calibrated firstly
account, the home page will display the button to add the lock. If there is already a lock
through the gateway. If there is no gateway, it needs to be calibrated by the mobile
Users can register the account by mobile phone and Email which currently support or key in the account, the lock information will be displayed.
phone Bluetooth.
200 countries and regions on the world. The verification code will be sent to user’
s mobile
phone or email, and the registration will be successful after the verification. no lock adding the account with lock A&AT 16:59 A&AT 16:59

Troubleshooting lock clock A&AT 16:59

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xxxxxxxxxxx
lock management Please do this at the prompt of the customer

3.3 search lock record

A&AT 16:59 A&AT 16:59 service staff. When operating, the phone
xxxx community should be next to the lock.
registration choose the country
2018.01.03 16:04:29

start
mobile phone Email search The administrator can query the unlock record of
calibrate the time
A
B each key.
country/region CHINA(+86) Afghanistan +93 C
D
input the phone number Azerbaijan +994 E When adding a lock, the phone must be next to the lock

F
send key send passcode attendance key management

Oman +968 G
H
Please enter a 6-20 alphanumeric password

I
passcode management Card management Bracelet management fingerprint management

United Arab Emirates +971 J

K
verification code get the code
record settings

L
Albania +355 M
 4. passcode management 4.8 passcode management 9.6 about
9. system setting
All generated passcodes can be viewed and managed in the password manage-
After inputting the passcode on the keyboard of the lock, press the unlock button
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ment module. This includes the right of changing the password, deleting the system settings
In this module you can check the app version number.
to unlock. Passcodes are classified into permanent, time-limited, one-time, empty, In the system settings, it includes touch unlock
password, resetting the password, and unlocking the password.
loop, custom, etc. A&AT 16:59 A&AT 16:59
switch, group management, gateway management, A&AT 16:59

security settings, reminder, transfer smart lock and

about
密码 Tony

A&AT 16:59 60792956 receiver Tony so on.

send passcode 2017.08.14 07:00 permanent
sender Michael

4.1 permanent passcode permanent repair single clear cyclic

50631846
time 2017.08.11 16:30
Touch unlock setting determines whether you
2017.08.11 16:00 permanent
can open the door by touching the lock.
The permanent passcode must be used within 24 record
41627512
hours after it is generated, otherwise it will automatically
generate a passcode

2017.08.03 10:00 permanent

expire.
Password needs to be activated within 24 hours
111222

9.1 user management

2017.07.28 09:00 permanent

The user name and phone number can be seen in the user list. Click the
5. card management customer you want to view to get the door lock information.
4.2 time-limited passcode
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send passcode
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The time-limited passcode can own an expiration 10. gateway management

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permanent repair single clear cyclic user management Zhang san
IC card adding

You need to add the IC card first. The whole

keys
date, which is a minimum of one hour and a maximum beginning time 2017.08.14 10:00
name input the name Zhang san
13666666666
process needs to be done via the app beside the
XXXX room 101
of three years. If the validity period is within one year,
settings

The Smart lock is directly connected via Bluetooth, that

deadline 2017.08.14 10:00 permanent

the time can be accurate to the hour; if the validity lock. The validity period of the IC card can be set,
permanent Li si
xxxx room 28
is why it is not attacked by the network. The gateway is a
Effective time 2017.08.14 15:49 13888888888

period is more than one year, the accuracy is month. either permanent or time-limited. 2017/8/10-2018-8/9
2017.08.14 15:49
bridge between smart locks and home WIFI networks.
End Time Wang wu
When the time-limited passcode is valid, it should be
generate a passcode
XXXX room 1028
18888888888 Not active
2017/5/5-2018-5/4
Through the gateway, the user can remotely view and
Password needs to be activated within 24 hours next step
used within 24 hours, otherwise it will automatically XXX room 028

expire. calibrate the lock clock, read the unlock record. Meanwhile, it
Frozen
2017/5/5-2018-5/4

All IC cards can be

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can remotely delete and modify the password.
A&AT 16:59 IC card 张三

queried and managed

send passcode remove the card

Paul 1655453906
permanent repair single clear cyclic
through the IC card manage- 2017.07.26 18:11 permanent add the card

4.3 one-time passcode 9.2 key groups management 10.1 gateway adding
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generate a passcode
ment module. The remote Mary 2334807796
Send card remotely group management
+
card issuance function is 2017.07.28 09:29 permanent group 1
One-time passcode can only be used for one In the case of a large number of keys, you can use Please add the gateway via APP：
The password is valid for 6 hours and can only be used once.

displayed in the case of a

time, and which is available for 6 hours. group management module. group 2
A Connect your phone to the WIFI network which the gateway is connected to.
gateway. If there is no
B Click the plus button in the upper right corner and input the WIFI passcode and gateway
gateway, the item is hidden.
name. Click OK and input the passcode for authentication.
C Press and hold the setting button on the gateway for 5 seconds. The green light indicate
6. fingerprint management 9.3 transfer admin rights
that the gateway has entered the add-on mode.

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send passcode gateway + gateway adding

Fingerprint management is similar to IC card management. After adding a fingerprint, The administrator can transfer the lock to other users or to the apartment
you can use the fingerprint to unlock the door. (Room Master user). Only the account that manages the lock has the right to
permanent repair single clear cyclic

4.4 clear code generate a passcode

transfer the lock.

Clear code is used to delete all the passcodes the

Passwords that are valid for 24 hours can invalidate all used passwords
7. unlock via Bluetooth After inputting the account, you will receive a verification code. Filling in the
correct number, you will transfer successfully.
lock has set, and which is available for 24 hours.

The account of the apartment transfer receive must be the administrator account.

App User can lock the door via Bluetooth A&AT 16:59 A&AT 16:59 A&AT 16:59

choose the lock clear reciver Transfer confirmation

and can also send the Bluetooth ekey to anyone.

A&AT 16:59
s301_c583ee
user
10.2 manual
room master xxx apartment
send passcode
After a short period of time, you can see which locks are in their coverage in the app. Once
xxxxxxx@[Link]

4.5 cyclic passcode unlock by App

permanent repair single clear cyclic

account input the account the lock is bound to the gateway, the lock can be managed through the gateway.
Cyclic mode working day
Click the round button at the top of the page to unlock the door. Since the
The cyclic password can be reused within a specified
The lock will be transferred to the account you entered and
you will lose management rights The verification code has been sent to xxxxxxx@[Link]
beginning time 10:00
Bluetooth signal has a certain coverage, please use the APP within the certain area.
time period, including daily type, weekday type,
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deadline 11:00 next Add gateway Gateway Gateway name

weekend type, and more. A&AT 16:59 A&AT 16:59

generate a passcode lock management lock management

WiFi name J301
Strong Signal

XXX apartment XXX apartment

9.4 Lock recycling station

Password needs to be activated within 24 hours
A&AT 16:59
Wifi passcode M503
reciver Strong Signal
Gateway Added Successfully
Scanning locks belong to you
S202
If the lock is damaged and cannot be user Gateway name
Strong Signal

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deleted, the lock can be deleted by room
The master
lock moved into the recycling Next J102
send passcode
moving it into the recycling station.
station will not be restored.
send ekey send passcode attendance ekey send ekey send passcode attendance ekey
management management Strong Signal

4.6 custom passcode repair single clear cyclic customize passcode

management
card
manangement
Bracelet
management
fingerprint
management
passcode
management
card
manangement
Bracelet
management
fingerprint
management account
cancel Transfer
input the account

User can set any passcodes and validity period he

beginning time 2017.08.14 10:00 record settings record settings The lock will be transferred to the account you entered and
you will lose management rights

wants.
deadline 2017.08.14 10:00
next

8. attendance management
generate a passcode

the way to generate passcode: 1. Bluetooth by mobile phone The APP is access control, which can be used for company attendance manage- 9.5 Customer service
ment. The app contains functions of employee management, attendance statistics and
next to the lock to generate ; 2. Remotely generate through
the gateway

so on. The user can consult and give feedback through the AI customer service
All 3.0 door locks have attendance functions. The normal door lock attendance
function is turned off by default. The user can turn it on or off in the lock settings.
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Customer service normal problems
send passcode

4.7 passcode sharing

permanent repair single clear cyclic A&AT 16:59 A&AT 16:59

key key settings

xxx apartment
The system add new communication ways of
clock
generate a passcode

Troubleshooting
Facebook Messenger and Whatsapp to help users share Password needs Send
to bea activated
passcode towithin 24 hours

the passcode.
sender

WeChat SMS Mailbox

attendance

cancel
unlock warning
attendance record settings

delete