Understanding Dunning E2E
Configuration Document
Dunning
Dunning Configuration
It’s a process which is used to send reminder to the customers for their outstanding amounts.
Define Dunning Procedure:
Description
In this activity we enter setting which control by dunning program. The major settings are Denning
level, days in arrear, grace days, dunning text, minimum amount to run a dunning program etc.
➢ Dunning Interval in Days – it determines at which intervals (after how many days) the
allocated accounts are to be dunned. Or what sh ould be the days gap between one dunning
level to another.
➢ Dunning Level – It determine that how many times reminder can be sent to a customer.
➢ Days in Arrear – It shows the total day’s gap between due date and dunning run date.
➢ Grace Period – Grace period is addition days given to the customer to make payment.
While calculating the due date system also considers the grace period. An item whose days
in arrears are smaller to the grace periods, is taken as not due for that dunning notice.
Procedure
Access the activity using one of the following navigation options:
Transaction code FBMP
IMG path SPRO → SAP Reference IMG → Financial Accounting → Accounts
Receivable and Accounts Payable → Business Transactions → Dunning
→ Basic Settings for Dunning → Define Dunning Areas
Implementation
Use T. code FBMP and click on
Fill up the details as mentioned below.
Dunning
Click on
Do not make any changes here and Click on “Charges” tab
Give currency INR and fill up the details as shown below.
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Dunning
Press enter.
Then click on and enter the currency INR
Enter the details as specified above.
Then click on ,
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Dunning
Give your company code and press enter.
Click on and give your company code and save it.
Come back and again click on
Fillup the details as mentioned below.
Click on (Back button)
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Dunning
Apply the check mare as shown below.
And then click on
Apply a check mark on Down payment.
Click on (Back button)
Now the dunning procedure looks as shown below.
Save it.
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Dunning
Assign Dunning Procedure to Customer Master
Transactuib code – XD02
Give your customer number and company code as shown below.
Click on or Ctrl + F2 and then click on tab and
fill up the details as mentioned below.
Save it.
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Dunning
Run Dunning Program
Description
This is an enduser step by which we run dunning program. This program automatically indentify
the open items which is overdue and also generate dunning notices.
Procedure
Access the activity using one of the following navigation options:
Transaction code F150
Note: Make sure that customer must have at least one overdue item inorder to run dunning
program.
Fill up the Run Date (Today’s date) and identification code (any unique code) as shown below.
click on
Fill up the details as mentioned below.
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Dunning
Click on
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Dunning
Save it and click back on
Now the status is “Parameters were maintained”
Click on
Apply a check mark on “Start immediately”
Give output Device “LP01” and click on
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Dunning
Click on and keep on pressing enter button unless status shown as below.
Then click on and click one display
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Dunning
Now the sample print out will be shown below.
Just click on (Back button) twice and take out the final print out.
For taking the final print out just click on
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Dunning
Click on and press enter twice or thice.
Below status will appear.
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Dunning
Use Transaction code SP02
Go to Transaction code SE38
In Program Field fillup program name - RSTXPDFT4 and click on or press “F8”
Give spool request no. - 409621 (taken from SP02, shown just above.)
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Dunning
and click on
Click on Desktopn and give file name “Dunning letter”
Click on
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Dunning
Click on
Finally below Letter has been generated succussfully.
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Dunning
Dunning Area and Dunning Key
Dunning area - The standard procedure for configuring and carrying out the process of dunning
is at company code level, we generally assign dunning procedures, to the customer master at
company code level.
There is a concept called dunning area which is used when the dunning notices is to be sent at
business area or segment level or at a different organizational unit level. Hence it control the
dunning procedure and issuing the dunning notices separately for each dunning area
Dunning Key – It controls the dunning level.
Define Dunning Area:
Procedure
Access the activity using one of the following navigation options:
Transaction code OB61
Implementation
Use T. code OB61 and click on
Fill up the details as mentioned below.
Press enter and save it.
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Dunning
Assign Dunning Form With Dunning Area:
Procedure
Access the activity using one of the following navigation options:
Transaction code FBMP
Assign the dunning form as shown below.
Note –
1. Create 2 different customer (one is manufaturing customer and second is
sevice customer, watch the Dunning_2 video)
2. Post invoices (FB70) in past date against both customers by using dunning
area.
3. Run the dunning program (F150) and check the result.
4. If different dunning leter has been generated for both the customer then
configuration and testing become successful.
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Dunning
Define Dunning Key:
Procedure
Access the activity using one of the following navigation options:
Transaction code OB17
Use T. code OB17 and click on
Fill up the details as mentioned below.
Press enter and save it.
Note –
1. Post invoice (FB70) in past date by using dunning key (watch the Dunning_2
video.
2. Run the dunning program (F150) and check the result.
3. Testing will be treated as successful if the customer invoice is restricted to
only one reminder.
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