Business cHAPTER5 Applications University Prescribed Syllabus Introduction to @ Business Systems: Functional Business Systems, Cross Functional Enterprise Systems, Customer Relationship Management: The Business Focus, Enterprise Resource Planning: The Business Backbone, Supply Chain Management: Business Network, Electronic Commerce Systems, Fundamentals, e-Commerce Applications and issues, Decision Support Systems: Decision Support in Business, DSS Components, Decision Support Trends, OLTP, Data Mining for Decision Support, Knowledge Management System. 5.1__Introduction to e Business System GQ. Describe the concept of e Business. List its Features. © E-business, often known as online business, refers to business transactions that take place through the internet. In the year 1996, the word “e-business” was coined. Electronic business is abbreviated as e-business, As a result, the buyer and vendor do not meet in per + Intoday’s world, we are exposed to various forms of e-Business. Since its emergence, it has grown by leaps and bounds. Some predict that it may very soon overtake brick and mortar stores completely. © While that remains to be seen, we cannot ignore the immense role it | plays in the current [Link]. foe Se eee |ae (usin Applications) py bys SPPU-Sem. £18 05) tees ¢ j Fig. $1.1 : E-Business + Busnes neigence (BI), Customer Relationship Manageme cy Enerpise Resoure Panning (ERP) Supply Chain Mang (SCM, colabration online activites, and eleewonic tame Within the company are some of the components of e-business, * However, the following three areas are crucial for e-business, 5 Features of Online Business Some of the features of Online Business are as follows AY Tes easy to setup 42) There are no geographical boundaries 13)" Much cheaper than traditional business {4 There are exible business hours {S--Marketing strategies cost ess SBF Online business receive subsidies from the government APF There are afew security and integrity issues _B/Mhete is no personal touch 19) Buyer and seller don't meet (OyDelivery of products takes time JUY There is transaction risk po. A-At& DS) - ys Dares teeions 55 No sad Functional Business s There ae 88 miny methods to employ infaton business as there are company operations, challenges opportunities to explore 4A busines profession should hae anne uderanig nd appreciation of how infomation systems ae wed oppo each af be business operations that must be completed in onder fora firm succeed 4 Thus, functional business systems are described in his secon, which include a variety of ypes_of information. sysems (wanton processing, management informatio, decision support, and 0 or) tht support the business functions of sccouing. finance, watketing, ‘operations management, and Human Resource Management. ° «+ Informnrin wehocloge mde walle by mating formation systems to support key marketing funtion omponents . ive marketing process, where customers. [Link] ome and enhancing produets. and Web sites technology in solve, and “othe decisions. ‘other product mnagemest : Tn ores soppy an calle diac or he ming non tocrprie aide syste ke customer raonship mangeneat the portfolio of marketing information systems, Let's focas on thee ofthese in more detans ;gepu-Sem. 4A! 80S) sere SE ys [Link] 1 in Business 4s A business_professonsl shoul information systems sty (st ye «thorugh ANAreN of tae ae 5 h na yas banking) that s directly relevant ng role in banking, for example, shui ss of bow information technologies jy help banks' and other firms’ marketing mmeone pursuing «racket have a fundamental. awarene utilised in banking and bow they. efforts Marketing Systems Marketing is a commercial fonction that, deals with the planning, romovon, and selling of existing products in. existing market a we ar tbe development of new [Link] markets in order to bet latiract and satisfy current and potential customers. ‘masketing plays an important role in the running of g © Asa rewh,