FAQ Cisco public
Cisco DNA Subscription
Software for SD-WAN
and Routing
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FAQ Cisco public
Understanding the world of Cisco By extending intent-based networking to the • Software license portability: Between
WAN, Cisco is helping customers solve these generations of hardware and between
SD-WAN and Routing software challenges. We bring transport independence, product families (for example, vEdge to ISR
subscriptions management, analytics and assurance, network or across ISR platforms); customers have the
services, and endpoint flexibility together into a ability to renew and scale what they want,
Q: What are the highlights of Cisco DNA for single solution. when they want.
SD-WAN and Routing software subscriptions?
Q: What benefits do customers experience from
A: As part of the intent-based networking About Cisco SD-WAN software
these SD-WAN and Routing subscription offers?
journey, Cisco is strengthening its SD-WAN and
subscription offers
Routing software portfolio with the following A: The new licensing offers bring these
new capabilities: customer benefits:
Offer structure
• Advanced security features that deliver the • Latest innovations through simple
Q: What are the Cisco DNA subscription offers
right security in the right place at the right time. subscription tiers: Simplicity in purchasing
in SD-WAN and Routing?
and using the Cisco DNA Essentials, Cisco
• Software-as-a-Service (SaaS) optimization
DNA Advantage, or Cisco DNA Premier A: The subscription licensing offers in SD-WAN
features that make Microsoft Office 365
software suites. and Routing are Cisco DNA Essentials, Cisco
run faster.
DNA Advantage, and Cisco DNA Premier. There
• Management flexibility: Choice of cloud or
• Unified access security and multifactor are options for 3- and 5-year terms. Cisco DNA
on-premises management.
authentication. Essentials and Advantage also have a 7-year
• Availability across the routing stack: Across option.
Q: What customer challenges does
the Cisco® ASR 1000 Series Aggregation
intent-based networking for the WAN address?
Services Routers, Cisco 1000 Series
A: The demands on the network are growing Integrated Services Routers (ISR 1000) and
exponentially. Mobile, cloud, and IoT trends 4000 Series Integrated Services Routers (ISR
bring increased complexity, and the scale 4000), Cisco Cloud Services Router 1000V
and range of security threats bring additional (CSR 1000V), Cisco 5000 Series
management difficulty. In the face of these Enterprise Network Compute System (ENCS
demands, the WAN is struggling to keep up, 5000), Cisco vEdge Routers, and the new
leading to customer pain points such as poor Cisco Catalyst™ 8000 Edge Platforms Family.
user experience, operational complexities, and
inability to secure the network edge.
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Q: What is the top-line view of the Cisco DNA • DNS monitoring and connector for Cisco Changes to the offer
subscription offers for SD-WAN and Routing? Umbrella.
May 2023
A: At a high level, the offers are as follows: • Basic path optimization capabilities, including
Forward Error Correction (FEC). Q: What has changed in Cisco DNA
Cisco DNA Essentials offers:
Subscriptions for SD-WAN and Routing?
• Dynamic routing protocols (Open Shortest Path
• A maximum of 4 User VPNs + 1 Management
First [OSPF]/Border Gateway Protocol [BGP]). A: Beginning in mid-May, Cisco DNA Essentials
VPN.
for SD-WAN and Routing will be eligible for
• Cisco Catalyst SD-WAN Manager for
Cisco DNA Advantage adds: inclusion in a Cisco Enterprise Agreement (EA).
centralized management (cloud or
on-premises). • Unlimited segmentation. Q: What are the bandwidth tiers available
• Flexible topology (hub and spoke, partial through an EA?
• Cisco Catalyst SD-WAN Analytics.
mesh, full mesh).
A: There are now six bandwidth tiers available
• Application-based policies (including • Predictive Path Recommendations (PPR),
through an EA:
application-aware routing policies). powered by ThousandEyes WAN Insights.
• Essential Cisco Catalyst SD-WAN security • Tier 0: Up to 25 Mbps
• Advanced Cloud OnRamp for Multicloud and
services, including: (up to 50 Mbps aggregate).
SaaS (all applications and telemetry).
- Layer 3/Layer 4 application-aware firewall.
• Tier 1: Up to 200 Mbps
- Snort® Intrusion Prevention System/ • Automated service stitching.
(up to 400 Mbps aggregate).
Intrusion Detection System (IPS/IDS) with
Cisco DNA Premier adds:
Talos® signature updates. • Tier 2: Up to 1 Gbps (up to 2 Gbps aggregate).
- URL filtering. • Cisco Umbrella SIG Essentials
• Tier 3: Up to 10 Gbps (up to 20 Gbps aggregate).
- Cisco Secure Endpoint (Formerly AMP for
For further details on the Cisco DNA for SD-
Endpoints). • Tier 4: Up to 25 Gbps (up to 50 Gbps
WAN and Routing subscription offer, please see
- Cisco Umbrella® cloud-app discovery. aggregate) (available only in Cisco DNA
the SD-WAN and Routing Feature Matrix at the
- SD-WAN Application Intelligence Advantage for the Catalyst 8000V and
following URL: [Link]
Engine (SAIE). Catalyst Edge CE8500-20X6C).
products/software/[Link].
• Essential cloud networking: • Tier 5: Up to 50 Gbps (up to 100 Gbps
- Multicloud: Google Cloud Platform (GCP), aggregate) (available only in Cisco
Amazon Web Services (AWS), Azure. DNA Advantage for the Catalyst Edge
- SaaS: All applications. CE8500-20X6C).
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FAQ Cisco public
March 2023 Catalyst 8000 Edge Platform Tier 5 (WAN traffic): IPsec throughput is
unthrottled/unenforced with 50-Gbps full
Q: What has changed in Cisco DNA Family offer structure duplex, 100-Gbps aggregate.
Subscriptions for SD-WAN and Routing?
Q: Do the Cisco Catalyst 8300 and 8500 Series
A: Beginning in mid-March, Cisco will now Upgrade and migration
Edge Platforms require a Cisco DNA subscription?
include a Predictive Path Recommendations (PPR)
entitlement, powered by ThousandEyes WAN A: Yes, the Cisco Catalyst 8300 and 8500 Series Q: What is the investment protection for
Insights (WANI), with all Cisco DNA Advantage Edge Platforms require Cisco DNA subscription- customers who already have Cisco DNA
for SD-WAN and Routing subscriptions. This based licensing. software?
entitlement is available to all current and future
Q: Is Cisco DNA Essentials available on the A: Customers with an active subscription
Cisco DNA Advantage and Premier subscribers.
Cisco Catalyst 8500 Series Edge Platforms? are entitled to access to innovation in the
February 2023 subscription tier owned.
A: No. Only Cisco DNA Advantage and Cisco
Q: What Cisco DNA subscriptions are offered on DNA Premier are supported on the Cisco Q: Can customers upgrade their current Cisco
the Cisco Catalyst Edge CE8500-20X6C Router? Catalyst 8500 Series Edge Platforms. DNA subscription to Cisco DNA Premier to get
Cisco Umbrella SIG Essentials?
A: Cisco DNA Advantage is the only subscription Q: What Cisco DNA subscriptions are offered on
supported on the Catalyst Edge CE8500-20X6C. the Catalyst Edge CE8500-20X6C? A: Upgrading their Cisco DNA subscription tier
There are no plans to add Essentials or Premier. is always an option. In this case, if the customer
A: Cisco DNA Advantage is the only subscription
is looking to migrate to a Cloud Security model,
Q: What bandwidth tiers are available on the supported on the Catalyst Edge CE8500-20X6C.
Cisco DNA Premier is the right choice. If the
Catalyst Edge CE8500-20X6C? There are no plans to add Essentials or Premier.
customer is already leveraging the security
A: There are two new bandwidth tiers developed Q: What bandwidth tiers that are available on capabilities in the branch router, Cisco DNA
specifically for the performance capability of the the Catalyst Edge CE8500-20X6C? Premier likely isn’t the perfect fit.
Catalyst Edge CE8500-20X6C. They are as follows:
A: There are two new bandwidth tiers Q: Can the customer upgrade the bandwidth in
Tier 4 (WAN traffic): IPsec throughput is developed specifically for the performance the middle of the subscription term?
throttled to 25-Gbps full duplex, 50-Gbps capability of the Catalyst Edge CE8500-20X6C.
A: Yes. The customer can upgrade the
aggregate. They are as follows:
bandwidth in the middle of the subscription
Tier 5 (WAN traffic): IPsec throughput is Tier 4 (WAN traffic): IPsec throughput is term. See the table below for details.
unthrottled/unenforced with 50-Gbps full duplex, throttled to 25-Gbps full duplex, 50-Gbps
100-Gbps aggregate. aggregate.
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FAQ Cisco public
Table 1. Cisco DNA bandwidth upgrades
About routing software
Use case Migration credit(s)
subscription offers
Upgrade from Bandwidth upgrade within Customers get 100% credit on the
one bandwidth the same tier remaining value of their current subscription Offer structure
to higher
bandwidth on the Bandwidth upgrade Customers get 100% credit on the Q: What option do customers have if they are
same device combined with tier upgrade remaining value of their current subscription looking for a non-SD-WAN solution?
Q: Can the customer upgrade the Cisco DNA tiers in the middle of the subscription term? A: Customers have the following options:
A: Yes. The customer can upgrade the Cisco DNA tiers in the middle of the subscription term. See Option 1: Get Cisco DNA software on supported
the table below for details. platforms and manage it via Cisco Catalyst
Center.
Table 2. Cisco DNA tier upgrades
Option 2: Get software a la carte.
Use case Migration credit(s)
Q: What is the top-line view of the non-SD-WAN
Upgrade Cisco Upgrade from Customers get 100% credit on the
Cisco DNA Essentials to remaining value of their current Cisco DNA subscription offer?
DNA tier
Cisco DNA Advantage or subscription
A: For details on the non-SD-WAN Cisco DNA
Cisco DNA Premier
subscription offer, see the SD-WAN and Routing
Upgrade from Customers get 100% credit on the Feature Matrix at the following URL: https://
Cisco DNA Advantage to remaining value of their current [Link]/c/m/en_us/products/software/
Cisco DNA Premier subscription [Link].
Platforms supported by Cisco Catalyst SD-WAN
Q: What is the latest software release version for the Cisco IOS® XE SD-WAN image supported on
the Cisco 1000 and 4000 Series ISRs, ASR 1000 Series, 5000 Series ENCS platforms, and Catalyst
8000 Edge Platforms Family?
A: Please refer to the Cisco Catalyst SD-WAN release notes for more detailed information on the
latest software release: [Link]
[Link].
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FAQ Cisco public
Purchasing Cisco DNA for SD-WAN and Routing Q: What traffic should be considered for the
bandwidth entitlement selection with a Cisco
Q: How does a customer choose an optimal SD-WAN and Routing solution?
DNA software subscription license?
A: The customer can consider these five steps:
A: Please choose a bandwidth license based on
• Step 1: Identify the use case. • Step 4: Choose on-premises or cloud managed. the following scenarios:
• Step 2: Select the bandwidth. • Step 5: Determine a platform for future scale. SDWAN -> Choose a bandwidth tier based on
all WAN traffic (any combination of the below):
• Step 3: Pick the license term.
• IPsec between Cisco Catalyst SD-WAN sites.
Q: What purchase options do I have regarding bandwidth for Cisco DNA subscriptions for
SD-WAN and Routing? • IPsec to zScaler, SIG, or any other non-SD-
WAN IPsec.
A: Cisco offers bandwidth tiers for all Cisco Catalyst SD-WAN and Routing device families. Please
see the table below for details. • Generic Routing Encapsulation (GRE) traffic
(no crypto).
Table 3. Cisco DNA Software for SD-WAN and Routing bandwidth options
• Direct internet traffic (no crypto).
Bandwidth tier Nominal bandwidth Aggregate bandwidth
• Basically, any traffic in the Transport VRF
going to or coming from the WAN.
Tier 0 Up to 25 Mbps Up to 50 Mbps
Non-SDWAN (with crypto enabled)
Tier 1 Up to 200 Mbps Up to 400 Mbps
• Choose the bandwidth tier based on the
Tier 2 Up to 1 Gbps Up to 2 Gbps
IPsec traffic.
Tier 3 Up to 10 Gbps Up to 20 Gbps
• Non-crypto traffic is unthrottled. Throughput
Tier 4* Up to 25 Gbps Up to 50 Gbps is based on the physical device’s capabilities.
Note that the Catalyst 8000V throughput will
Tier 5** Up to 50 Gbps Up to 100 Gbps be throttled according to license limits.
* Only available on Catalyst 8000V and Catalyst 8500-20X6C.
** Only available on Catalyst 8500-20X6C.
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Non-SDWAN (without crypto enabled) Q: What subscription licensing terms Q: Does Cisco Catalyst SD-WAN Analytics
are available? support mix-and-match of Cisco DNA Essentials
• Choose the lowest bandwidth tier applicable
and Cisco DNA Advantage in the same overlay?
for the platform to unlock the full physical A: There are options for 3- and 5-year terms.
device throughput (based on Cisco Express Cisco DNA Essentials and Advantage also have A: No. Cisco Catalyst SD-WAN Analytics is
Forwarding). Note that the Catalyst 8000V will a 7-year option. available only if the entire Cisco Catalyst SD-
be throttled according to license limits. WAN overlay is on Cisco DNA Advantage or
Q: Can the customer migrate from on-premises Cisco DNA Premier.
Q: What throughput tier does the customer buy
to cloud management and vice versa on an
if they do not need IPsec in Autonomous mode? Q: Can the customer get unlimited segmentation
SD-WAN and Routing deployment?
with mix-and-match of Cisco DNA Essentials
A: With the notable exception of the Catalyst
A: Yes. With these subscription offers, customer and Cisco DNA Advantage in the same overlay?
8000V, if IPsec is not needed in Autonomous
choice and flexibility are paramount. Whether
mode, the customer can purchase the lowest A: No. Customers can get unlimited segmentation
the current environment is based on Cisco IOS
available bandwidth tier for the device. only if the entire Cisco Catalyst SD-WAN overlay
XE or vEdge, cloud or on-premises managed,
is in Cisco DNA Advantage or Cisco DNA Premier.
the customer can choose from three simple
Q: Are bandwidth or throughput tiers enforced?
subscription tiers based on the use cases. If the Q: If a customer wants to buy Cisco DNA
A: There is no hard enforcement of non-crypto customer chooses to move from on-premises Premier, do they also have to buy Cisco DNA
throughput tiers on any platform except the management to cloud management, they can Advantage and/or Cisco DNA Essentials?
Catalyst 8000V. In all other cases, if the easily do that at no additional cost.
A: No. The subscription offers are nested SKUs.
customer chooses to configure a throughput tier
Cisco DNA Advantage includes Cisco DNA
for which they do not own a valid license, they Q: Why would a customer choose Cisco Catalyst
Essentials. Cisco DNA Premier includes Cisco DNA
will get out-of-compliance messages and will SD-WAN Manager vs. Cisco Catalyst Center?
Advantage (which includes Cisco DNA Essentials).
not be entitled to Cisco Technical Assistance
A: Customers who are on the journey to intent-
Center (TAC) support for related issues. Note Q: What is my license entitlement for Cisco
based networking with Cisco Catalyst SD-WAN
that for all platforms without a valid HSEC Secure Malware Analytics?
will select Cisco Catalyst SD-WAN Manager.
license, encrypted traffic will be throttled at
For customers who have Cisco switching and A: The SD-WAN and Routing Premier
250Mbps.
wireless environments and want on-premises subscription tier provides a fixed entitlement
management for a traditional routing deployment, of 500 files per day per customer account to
Cisco Catalyst Center is the solution. be sent to the Cisco Secure Malware Analytics
cloud for sandboxing (file behavior analysis).
This is a global entitlement per customer
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FAQ Cisco public
account regardless of the number of Cisco DNA the other subscription. With an EA, customers Q: Is there a process to set a starting date
Premier licenses purchased. Additional Cisco won’t have such restrictions. later than the actual buying date? What is the
Secure Malware Analytics licenses can be maximum delay that can be allowed?
purchased separately. Q: What hardware platforms are supported by
A: Yes. Customers can delay the start by up
on-premises-management vs. cloud-based
Q: Is my Cisco Secure Malware Analytics to 90 days from the time the order leaves the
management offers?
entitlement on-premises based? demand fulfillment center (usually within a day
A: Currently, customers can choose Cisco DNA of placing the order). Customers can specify
A: The Cisco Secure Malware Analytics
Essentials, Advantage, or Premier for either their preferred start date during the ordering
entitlement is purely cloud based. An on-premises
on-premises management or cloud management. stage in Cisco Commerce (CCW).
Cisco Secure Malware Analytics entitlement is not
available with a Cisco DNA Premier subscription. For on-premises management use cases, the
Q: If a customer stops paying for their
offers support the ASR 1000, ISR 1000 and
Q: Is the Cisco DNA bandwidth tier restriction subscription software license, does the
4000, CSR 1000V, ENCS 5000 hardware, and
applicable to both traditional routing and Cisco network stop working?
Catalyst 8000 Edge Platforms Family managed
Catalyst SD-WAN deployments?
through Cisco Catalyst Center. A: For traditional environments (on-premises
A: Yes. The Cisco DNA bandwidth tier restriction vs. cloud management), upon subscription
For Cisco Catalyst SD-WAN use cases, the offers
is applicable to both traditional routing (traditional expiration with no renewal, customers will still
support the vEdge series, ASR 1000, ISR 1000
Cisco IOS XE) and a Cisco Catalyst SD-WAN be able to use base routing features using
and 4000, CSR 1000V, ENCS 5000, and Catalyst
deployment. the Command-Line Interface (CLI). However,
8000 Edge Platforms Family managed through
customers will not be able to use the WAN
Q: How can a customer co-term licenses? Cisco Catalyst SD-WAN Manager.
management and control capabilities of Cisco
A: Full co-terming is available to customers if For specific product IDs, please refer to the Catalyst Center.
they sign a Cisco Enterprise Agreement (EA). ordering guide: [Link]
For Cisco Catalyst SD-WAN environments
Outside of an EA, customers can co-term as long us/products/collateral/software/one-wan-
(Cisco Catalyst SD-WAN Manager), upon
as they meet the 3-year minimum. For example, subscription/[Link].
subscription expiration with no renewal, WAN
if the customer purchased a 5-year Cisco DNA
Q: Is Cisco DNA Essentials available on the management functions will no longer operate.
subscription in 2021 (ending in 2026), in 2022
ASR 1000? Customers must renew their subscription-based
they can co-term a new subscription to also
licenses to continue to get access.
end in 2026. However, they cannot purchase a A: No. Only Cisco DNA Advantage and Cisco
subscription in 2024 and make it end in 2026, DNA Premier are supported on the ASR 1000.
because in 2024 there are only two years left in
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FAQ Cisco public
Q: What happens if a hardware product reaches Q: How does PPR generate Q: Which license do I require to activate PPR?
its “end of support” during an active software recommendations?
A: The ThousandEyes WAN Insights license is
subscription period?
A: PPR analyzes historical data on application included with your Cisco DNA Advantage for
A: Both hardware and software have their own traffic flows across various network paths, SD-WAN and Routing license at no extra charge.
release and support cycle, independent of each applies statistical data models to forecast With this included license, you are entitled to use
other. If the customer has an active software future network issues, and then makes PPR/WANI for up to a total of six applications or
subscription while the underlying hardware recommendations for using alternate path(s) application lists per SDWAN fabric, regardless of
goes out of support, the customer can move the to improve application experience for your the number of DNA Advantage licenses in your
subscription to a new hardware platform. end users. fabric and the associated WAN Insights licenses
in your Virtual Account (VA). For example, if you
Q: How does PPR differ from Application have 20 Cisco DNA Advantage for SD-WAN
Predictive Path Recommendations Aware Routing (AAR)? and Routing licenses, you will receive 20 WAN
Insights licenses in your VA. However, you will
Q: What is Predictive Path A: The Application-Aware Routing (AAR)
still be entitled to use only PPR/WANI for up to
Recommendations (PPR)? remediates performance degradation by
six applications or application lists on your single
re-routing application traffic in real time as
A: PPR is a new AIOps capability available Cisco Catalyst SD-WAN fabric.
issues occur on network paths. In contrast,
to Cisco Catalyst SD-WAN customers. It is
PPR forecasts network path issues and offers
the first pivotal step toward delivering on the Q: Do I require ThousandEyes Enterprise
recommendations that can be used to adjust
Cisco Predictive Networks vision. PPR allows Agent to use PPR?
application traffic policies to avoid degradation
you to transform your Cisco Catalyst SD-WAN
in application user experience. A: ThousandEyes Enterprise Agents will offer
operations from a reactive to a predictive
you additional telemetry on your network and
model by forecasting path performance and
Q: How do I access PPR? application performance. However, it is not
making recommendations. Note that PPR is not
necessary to install ThousandEyes Enterprise
applicable to traditional routing (autonomous) A: You can activate the PPR from your
Agents to utilize PPR.
architectures. Cisco Catalyst SD-WAN Analytics instance.
Depending on the size of the network, the
Q: Is PPR available worldwide? activation may take up to 48 hours. After
activation, you can access PPR on the Cisco
A: PPR is available in the United States and EMEA.
Catalyst SD-WAN Analytics platform using
your existing credentials. In addition, you will
also be able to access WAN Insights from the
ThousandEyes platform.
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FAQ Cisco public
Cisco ONE migration equivalent to that for SWSS renewal, customers Cisco Enterprise Agreement (EA)
can get the benefits of Cisco DNA Essentials (with
Q: Are there additional ways for existing Cisco SWSS included). These will be available as 1-, Q: Can Cisco DNA Software for SD-WAN and
ONE® perpetual customers to get Cisco DNA 3-, 5-, or 7-year terms. Customers will also retain Routing be added to an EA?
subscription offers? their perpetual licenses.
A: Yes. Some considerations to be aware of are
A: We are making it easier for our existing Cisco listed below:
Q: What is the bandwidth restriction for Cisco
ONE customers get on the path of Cisco DNA
ONE customers moving to a subscription offer? • There is a $100,000 minimum Total Contract
innovations. Existing Cisco ONE customers will
Value (TCV) for a Cisco DNA enrollment in an
automatically get Cisco DNA Essentials at the time A: Bandwidth is limited by the platform of
EA. This TCV is aggregate across all three
of Software Support Service (SWSS) renewal. choice for customers using a perpetual Cisco
Cisco DNA suites: Switching, Wireless, and
The Cisco DNA software will include SWSS ONE license. If the customer decides to move
SD-WAN and Routing.
benefits for the perpetual and subscription offers to Cisco Catalyst SD-WAN deployment, the
in addition to the Cisco DNA innovations. At a cost bandwidth is tied to the Cisco DNA subscription. • Metering is device based.
• 3- or 5-year term.
Q: What are the bandwidth entitlements as part of a Cisco ONE migration to Cisco DNA via a
SWSS renewal? • Cisco EA True Forward benefits apply for
bandwidth and devices.
A: See the table below for details.
• Ability to co-term with an existing EA.
Table 4. Cisco DNA bandwidth entitlements via SWSS renewal
Learn more at [Link]
Platform Bandwidth
Q: A customer would like to upgrade their
ISR 1000 Series, ISR 4221 10 Mbps software license tier within an EA. Can they
upgrade the software license tier midterm?
ISR 4321 25 Mbps
A: Yes. Within an EA, customers can upgrade
ISR 4331 50 Mbps
from any Cisco software license tier. The
ISR 4351 100 Mbps customer would pay for the upgrade at their next
True Forward event.
ISR 4431 250 Mbps
ISR 4451 500 Mbps
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Q: What value does a customer get through a Q: Which types of customers should Buy more, save more: Customers who purchase
Cisco EA? consider an EA? more than one Cisco DNA suite will receive
a 5% or 10% list price reduction across their
A: A Cisco EA enables accelerated value A: All customers should consider an EA, as it
entire order. This is also true if a customer adds
realization. Some of the key value additions are: provides added value. In particular, customers
additional suites to an existing Cisco DNA EA.
who are looking for the following should
• One agreement: Get full access to our
consider EA: Customer ramp: Customers are provided
software and services portfolios with
one year to reach enterprise-wide coverage,
common terms from your initial purchase to • Standardization: Cross-architecture
reflected by a one-time purchase adjustment.
any future purchases. standardization.
Learn more about both promotions at
• Easier expansion: Easily invest in the • Full coverage: 100 percent organization
[Link]
technology to support accelerated business coverage.
enterprise-networks/promotions-free-trials/
transformation when you need it.
• Ease of management: Centralized cisco-dna-enrollment-enterprise-agreement-
• Comprehensive solutions: Create a custom license management, co-termination, and [Link].
solution or select a pre-packaged solution to procurement.
address business needs. Q: Can a customer still buy Cisco ONE through
• Predictability: Predictable budget and
EA, as before?
• Exceptional value: Maximize your investment pricing.
with access to exclusive offers, incentives, A: No. Cisco EA will offer Cisco DNA Advantage.
• Relationship: Strategic multiyear relationship.
and our industry-only True Forward.
• Maximum value: Ready for Cisco DNA Q:. What are the bandwidth tiers available
• Simple Membership: Get all the benefits of
journey, best value for the money. through an EA?
the Cisco Enterprise Agreement for as little as
$100K total contract value. Q: Are any promotions available for customers A: There are six bandwidth tiers available
purchasing a Cisco DNA subscription for through an EA:
SD-WAN and Routing through an EA?
• Tier 0: Up to 25 Mbps (up to 50 Mbps
A: There are currently two promotions available aggregate).
for SD-WAN and Routing. These promotions
• Tier 1: Up to 200 Mbps (up to 400 Mbps
are available only to customers who are either
aggregate).
already in an EA or will sign one.
• Tier 2: Up to 1 Gbps (up to 2 Gbps
aggregate).
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• Tier 3: Up to 10 Gbps (up to 20 Gbps Q: How does an EA customer upgrade from Q: What are the benefits of Smart Licenses?
aggregate). one bandwidth tier to another?
A: With Smart Licensing customers get:
• Tier 4: Up to 25 Gbps (up to 50 Gbps A: An EA customer may consume more than
• Easy activation: Smart Licensing establishes
aggregate) (available only in Cisco DNA their entitled bandwidth (for example, 400 Mbps
a pool of software licenses that can be used
Advantage for the Catalyst 8000V and aggregate with Tier 1), but additional charges
across the entire organization—no more PAKs
Catalyst Edge CE8500-20X6C). going forward would apply if the consumption
(product activation keys).
exceeded their entitlement at the annual True
• Tier 5: Up to 50 Gbps (up to 100 Gbps
Forward event. • Unified management: My Cisco Entitlements
aggregate) (available only in Cisco
provides a complete view into all of the
DNA Advantage for the Catalyst Edge
Q: If a customer currently has a Viptela® EA, customer’s Cisco products and services in an
CE8500-20X6C).
how can they migrate to a Cisco EA? easy-to-use portal, so they always know what
they have and what they are using.
Q: A customer already has a security EA. A: At the time of Viptela EA renewal, the
Which Cisco DNA tier should they consider? customer’s EA will be cut over to a Cisco EA • License flexibility: Software is not
with a Cisco DNA offer. node-locked to hardware, so the customer
A: Security EA customers who already have
can easily use and transfer licenses as
Cisco Umbrella SIG Essentials and Cisco Secure
Cisco Smart Accounts and needed.
Malware Analytics should consider Cisco DNA
Advantage. Smart Licensing Q: How does a customer view and use a
Smart License?
Q: What happens if a customer buys one Q: What is Smart Licensing?
A: License availability and consumption through
bandwidth tier in an EA (for example, Tier
A: Cisco Smart Licensing is a flexible licensing a Smart License are visible through a portal
1, entitled up to 400 Mbps aggregate), but
model that provides customers with an easier, called Cisco Smart Software Manager (SSM). All
consumes more than what they are entitled to?
faster, and more consistent way to purchase licenses that are deposited and consumed are
A: Any sustained overconsumption is captured and manage software across the Cisco portfolio clearly visible through the user ID and password
at the annual True Forward event, and additional and across the customer’s organization. And provided for the Smart or virtual account for each
charges would apply going forward if the it’s secure – customers control what users customer.
consumption exceeded their entitlement. can access. Watch a short video on Smart
Overconsumption in bursts for a short period of Licensing.
time will not trigger True Forward adjustments.
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FAQ Cisco public
Q: Where can I learn more about Cisco Smart Software Licensing and Smart Accounts?
A: For a more detailed overview of Cisco licensing, go to [Link]/go/licensingguide.
Support
Q: What support do customers get with the Cisco DNA subscription for SD-WAN and Routing?
A: Cisco DNA for SD-WAN and Routing Essentials, Advantage, or Premier). Cisco DNA perpetual network stack (Network Essentials
subscription licenses include embedded SWSS SWSS support includes 24x7x365 Cisco TAC or Advantage). Any support services for the
support ONLY for the subscription functionality and Cisco DNA subscription software release hardware and for the Cisco IOS XE perpetual
(Cisco Catalyst SD-WAN Manager, Cisco updates. network stack will require a separate router
Catalyst SD-WAN Analytics, Cisco Catalyst hardware support contract: Cisco Smart Net
No support is included for the underlying
SD-WAN Validator, Cisco Catalyst SD-WAN Total Care®, or Solution Support for your
hardware, nor are support, upgrades, or
Controller, Cisco Umbrella SIG Essentials, etc.) multivendor Cisco solution environment.
updates included for the Cisco IOS XE-related
enabled by the tier purchased (Cisco DNA
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Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) C67-740524-22 11/23
