Formative Assessment 1: To Be Submitted As Advised by Your Trainer/assessor Yes No
Formative Assessment 1: To Be Submitted As Advised by Your Trainer/assessor Yes No
2. Record minutes during the meeting. Make sure the notes are thorough and easy to transcribe
afterward. If it's acceptable to the chairperson and other meeting participants, use a tape recorder to
record the minutes. Some organizations require that the secretary read the minutes from the
previous meeting so they can be approved by the participants. The secretary is also expected to
either take roll call or pass around an attendance register at the beginning of the meeting.
3. Follow up after the meeting. Using the organization's standard minutes template or the one provided
in "Robert's Rules of Order," transcribe the notes from the meeting. Then, submit the minutes to the
chairperson for approval. If guest speakers were present at the meeting, send thank-you notes to
them. If meeting participants were assigned tasks during the meeting, send them timely reminders of
those tasks afterward.
Formative Assessment 2
Unit of Competency BSBADM502 Manage Meetings
Student’s name
Satisfactory response
To be submitted as advised by your trainer/assessor Assessor use only
4 typed lines = 50 words, or 5 lines of handwritten text
Short Answer Yes No
As a minimum
The only things that generally need to be recorded in minutes are those in attendance and those who have
offered an apology. Regrets and absence have no place in the minutes. But there is a sting in the tail.
Apologies are only people who have asked for the apologies to be recorded. They are not, a list of people who
are not there. Nor is it appropriate for some-one to say “Fred is not here so I think we should record his
apologies” – that is not apology unless Fred specifically asked for his apologies to be recorded.
State Legislature is no exception. There are lots of acronyms and abbreviations, but the words that I
still find to be peculiar are "through the chair." When people testify to committees, particularly state
employees and legislative staffers who are at committee meetings frequently, when they address a
committee member, they often start out with, "Through the chair."
Formative Assessment 3
Unit of Competency
Student’s name
Satisfactory response
To be submitted as advised by your trainer/assessor Assessor use only
4 typed lines = 50 words, or 5 lines of handwritten text
Short Answer Yes No
As a minimum
1 List 3 methods of voting at formal meetings ☐ ☐
or 'no'.
rising method: similar to show of hands but members exercise their vote by
standing up.
BSBADM502
Manage meetings
500 words = One (1) page typed report for each task, or
Brief Submission 50 lines of handwritten text = 1½ x A4 handwritten pages
As a minimum
Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical
activities experienced in the general administration field of work and include access to:
• Reference material in regard to meeting venues and technology, catering and transport suppliers;
• Organisational policies and procedures for managing meetings;
• Office supplies and equipment;
• Computers and relevant software; and
• Case studies and, where possible, real situations.
Task Summary
For this assessment you will need to respond as a project to the following tasks. These tasks will need to be
completed and submitted in a professional, word processed, format.
• This task may be done in your own time as homework or you may be given time to do this task in
class (if applicable). Your assessor will advise.
• Write in the due date as advised by your assessor: ……………………………………..
If your assessor sees that you have not completed all parts of this task satisfactorily, the details of
resubmission will be discussed with you directly. You will only need to redo the parts that are not satisfactory,
however you will need to resubmit the entire assessment.
BSBADM502 Manage meetings
Tasks
ANSWER
Conduct and chair a workplace meeting and produce are
1. Be objective, quick thinking, calm and disciplined.
2. Be consistent
3. Start on time and keep to timelines.
4. Make sure a quorum is present
5. Keep discussion to the point
6. A formal motion needs a mover and a seconder before discussion takes place.
1. An agenda:
A meeting agenda is the list of items that meeting members hope to
accomplish at a meeting. The agenda should be disturbed to participants
several days in advance of a meeting, at least 24 hours, so that participants
have the opportunity to prepare for the meeting. In combination with meeting
minutes, the documentation that participants receive following a meeting, the
agenda is the plan for the meeting and the reported follow-up for the prior
meeting.
2. Minutes of the meeting and:
1. Date and time of the meeting.
2. Names of the meeting participants and those unable to attend (e.g., “regrets”)
3. Acceptance or corrections/amendments to previous meeting minutes.
4. Decisions made about each agenda item, for example: Actions taken or agreed to be taken.
Next steps.
3. An Action Plan for a minimum of two (2) key items on the agenda:
the action plan of my agenda is to complete the unit as soon as possible and completing all of my
assessment as soon as possible because I am planning to join university. From coming year I am planning
to move to Canberra to persue my higher in the field of nursing. So, for that I have to complete my diploma
of leadership course as soon as possible.
The purpose of an action plan is to clarify what resources are required to reach the goal, formulate a
timeline for when specific tasks need to be completed and determine what resources are required.
So, to reach my goals I have to inform to my trainer and college administration about my situation. So after
that they can provide me a completion certificate for my enrolment in university. This two are my action
plan in the coming year which I have to fulfill.
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BSBADM502 Manage meetings
Task 2: Research - Workplace meetings are usually not bound to strict protocols associated with
formal meetings and are usually more informal. Agendas and recording of the meeting
outcomes is encouraged. When conducting informal workplace meetings;
1. What is an “Action Plan”
2. List two advantages of recording an action plan in workplace meetings
3. List three (3) strategies that the manager/facilitator of a workplace meeting could use
to encourage participation by all team members in attendance at the meeting.
ANSWER
It is a sequence of steps that must be taken, or activities that must be performed well, for a strategy
to succeed. An action plan has three major elements [1] specific tasks: what will be done and by
whom. [2] time horizon: when will it be done. [3] resource allocation: what specific funds are
available for specific activities. Also called action program.
three (3) strategies that the manager/facilitator of a workplace meeting could use to
encourage participation by all team members in attendance at the meeting are listed below:
1. Keep everyone informed: some people don’t participate in meeting because they don’t
have all the information available to them or they didn’t have the chance to prepare
properly.
2. Maintain a positive tone: the more introverted or shy members of your team may need
some encouragement to speak up, as fear could be holding them back.
3. Ask open-ended question: while you’re hosting or chairing a meeting, you may notice
that one or two participants have not spoken up yet. Ask an open-ended question,
preferably recognising their experience or expertise around the topic, to get them
involved in the discussion.
Task 3: Research - When managing/facilitating a meeting one of your roles will be to gain
agreement/consensus by the group for an action. List the five (5) recommended phases for
reaching consensus.
ANSWER
Consensus decision making is the process used to generate widespread agreement within a group.
There are five requirements of consensus decision-making:
1. Inclusion: as many community members as possible should be involved in the process.
Nobody should be excluded or left out [unless they ask to be excluded].
2. Participation: not only is every person included, but each and every person is also expected
to participate by contributing opinions and suggestions.
3. Co-operation: all the people involved collaborate and build upon each other’s concerns and
suggestions to come up with a decision or solution that will satisfy everyone in the group.
4. Egalitarianism: nobody’s input is weighed more or less than anyone else’s.
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BSBADM502 Manage meetings
Task 4: Provide one example on how you could address each of the key provisions of relevant
legislation, standards and codes listed below, when you are managing meetings in the
workplace:
1. Anti-discrimination legislation
2. Ethical principles
3. Codes of practice
4. Privacy laws
5. Copyright
6. Occupational health and safety
ANSWER
1. Anti-discrimination legislation: It is also against the law to treat people unfairly or
harass them because of the age, disability, homosexuality, marital or domestic status,
race, sex or transgender status of any relative, friend or colleague of a job applicant or
employee. Employers, managers and supervisors must treat all their job applicants and
employees on the basis of their individual merit and not because of irrelevant personal
characteristics. They must also do their best to make sure that their employees are not
harassing any other job applicant or employee. In the recruitment process, all jobs
(including traineeships and apprenticeships) must generally be open to all people on the
basis of merit only.
2. Ethical principles:
Non-maleficence.
Beneficence.
Health maximisation.
Efficiency.
Respect for autonomy.
Justice.
Proportionality.
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BSBADM502 Manage meetings
6. Lawful compliance
4. Privacy laws: not breaking customer’s privacy when setting examples or presenting
statistics. Personal data must be preserved and not shared.
5. Copyright: Avoiding copied texts or making the necessary references.
6. Occupational health and safety: Our objective is to enhance overall staff wellbeing by
providing meaningful work, addressing workplace factors that may negatively affect
wellbeing, and providing opportunities for you to learn about and apply healthy lifestyles
choices at work.
ANSWER
1. Outline meeting terminology, structures, arrangements:
Terminology: to feel more at ease in meetings. It is necessary to be acquainted with the meeting
terminology. The following terms are mostly applicable to formal meeting such as management
committee meeting rather than workplace meetings. However terms such as agenda, apologies
minutes and business arising are common to most different meetings.
A meeting is only as good as its structure. The major planning tool is the agenda, or outline of major
discussion points. Most meeting focus on a featured presentation, followed by conducting remarks, and
the distribution of action plans to remind attendees of specific responsibilities and timelines.
The arrangements for a meeting are the things which need to be done before a meeting takes place, in
order to ensure that the meeting is able to happen, that all of the participants are able to attend and all
of the resources which are needed for the meeting are available.
2. Outline responsibilities of the chairperson and explain group dynamics in relation to managing
meetings
Responsibilities of the chairperson are listed below:
Ensuring everyone has an opportunity to speak. People who tend to dominate should be managed so
quieter members can also share their views.
Receiving motions, putting them to the vote and declaring the result.
Making sure decisions are reached on issues discussed and that everyone understands what the decision
are.
3. Describe options for meetings including face-to-face, teleconferencing, web-conferencing and using
webcams
Web conferencing
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BSBADM502 Manage meetings
A web conference is a visual meeting between two or more participants in different locations using online
conferencing technology. Webinars and webcasts are types of web conferences. When combined with a
teleconferencing service, web conferencing makes for an efficient and cost-effective method of hosting a meeting.
Teleconferencing
In addition to the visual and interactive aspect of the web conference, hosts and guests still need to verbally
communicate. You can guarantee high-quality audio by dialling into a teleconferencing service as well.
A webcam can be used to show a participant's face in a web conference. If a participant has a webcam, they can be
seen by the other meeting participants.
Face-to-face meeting
A face-to-face meeting is one where all the participants are physically in the same place. In other
words, a face-to-face meeting is what everyone used to just call "a meeting" before the advent
of conference calls and web conferencing.
4. Identify the relevant organisational procedures and policies regarding meetings, chairing and minutes
including identifying organisational formats for minutes and agendas.
Legal Requirements – These are policies and procedures which are required from some organisations by
law. An agenda, a chairperson and formal minutes of the meeting are legal requirements in many places,
and consider good business practice in others. In many countries, an agenda and minutes of the meeting
must be stored indefinitely.
Organisational Requirements – these requirements are not formally required by law, but may have been
introduced to increase transparency, protect the shareholders or to ensure that employees can operate in a
safe workplace, which is free from health hazards or prejudices.
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BSBADM502 Manage meetings
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BSBADM502 Manage meetings
While you conduct the meeting, you will be assessed on the following points:
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BSBADM502 Manage meetings
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BSBADM502 Manage meetings
The following signatures are to validate that the result and that feedback has been provided.
They do not mean agreement with the outcome.
Result
Satisfactory Not Yet Satisfactory
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Note: The Assessor signature also indicates that the outcome has been entered on the Students Competency Summary Record
BSBADM502
Manage meetings
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BSBADM502 Manage meetings
7.
Assessment Method Two – Questions & Answers
Application suggestions:
1. This assessment method is designed as a summative assessment method to be issued after the completion of
the training delivery.
2. The assessor needs to indicate whether they have conducted the questioning as written questions or as verbal
questions by ticking the box below.
3. The submission must include an Assessment Cover Sheet and the date will be advised by your assessor.
Student’s name
Assessor’s name
Satisfactory response
2 List five (5) roles that the Chairperson would have in a Formal meeting
five (5) roles that the Chairperson would have in a Formal meeting are listed below:
A. To ensure the meeting achieves its goal by keeping order.
B. Ensuring the proceeding are conducted effectively.
C. Maintaining morale and Maximising effective participation.
D. Ensure that a quorum is present.
E. A mover and seconder are required for amending a motion.
2. Record minutes during the meeting. Make sure the notes are thorough and easy to transcribe afterward.
If it's acceptable to the chairperson and other meeting participants, use a tape recorder to record the
minutes. Some organizations require that the secretary read the minutes from the previous meeting so
they can be approved by the participants. The secretary is also expected to either take roll call or pass
around an attendance register at the beginning of the meeting.
3. Follow up after the meeting. Using the organization's standard minutes template or the one provided in
"Robert's Rules of Order," transcribe the notes from the meeting. Then, submit the minutes to the
chairperson for approval. If guest speakers were present at the meeting, send thank-you notes to them.
If meeting participants were assigned tasks during the meeting, send them timely reminders of those
tasks afterward.
List three (3) essential items that need to appear on a formal meeting
8
agenda
three (3) essential items that need to appear on a formal meeting agenda are listed below:
• Informational Items
• Action Items
• Forward Planning
The following signatures are to validate that the result and that feedback has been provided. They
do not mean agreement with the outcome.