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IRCTC E-Ticket Guidelines

This document is an electronic reservation slip for train travel on the Chennai Express from Kozhikode to Erode on June 18, 2019. It provides details of the passengers, ticket prices and classifications, valid IDs for travel, cancellation and refund policies, and other terms and conditions for electronic ticketing on Indian railways. Key information includes travel is confirmed for 2 passengers in sleeper class, the total fare is Rs. 830, valid IDs include voter ID, passport, Aadhaar card, and refund rules require filing cancellation requests online within a certain time period.

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karpagamrathan
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0% found this document useful (0 votes)
151 views2 pages

IRCTC E-Ticket Guidelines

This document is an electronic reservation slip for train travel on the Chennai Express from Kozhikode to Erode on June 18, 2019. It provides details of the passengers, ticket prices and classifications, valid IDs for travel, cancellation and refund policies, and other terms and conditions for electronic ticketing on Indian railways. Key information includes travel is confirmed for 2 passengers in sleeper class, the total fare is Rs. 830, valid IDs include voter ID, passport, Aadhaar card, and refund rules require filing cancellation requests online within a certain time period.

Uploaded by

karpagamrathan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

IRCTCs e-Ticketing Service

WL WL
Electronic Reservation Slip (Personal User)
1. You can travel on e-ticket sent on SMS or take a Virtual Reservation Message (VRM) along w ith any one of the prescribed ID in original. Please do not print the ERS unless
extremely necessary. This Ticket w ill be valid w ith an ID proof in original. Please carry original identity proof . If f ound traveling w ithout original ID proof , passenger w ill be treated
as w ithout ticket and charged as per extent Railw ay Rules.
2. Only conf irmed/RAC/Partially conf irmed E-ticket is valid f or [Link] Waitlisted E-ticket is invalid f or travel if it remains f ully w aitlisted af ter preparation of chart and the ref und
of the booking amount shall be credited to the account used f or payment f or booking of the ticket. Travelling on a f ully w aitlisted e-ticket is illegal.
3. Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card
issued by Central / State Govt / Public Sector Undertakings of State / Central Government ,District Administrations , Municipal bodies and Panchayat Administrations w hich are
having serial number / Student Identity Card w ith photograph issued by recognized School or College f or their students / Nationalized Bank Passbook w ith photograph /Credit
Cards issued by Banks w ith laminated photograph/Unique Identif ication Card "Aadhaar", m-Aadhaar, e-Aadhaar. /Passenger show ing the Aadhaar/Driving Licence f rom the
"Issued Document" section by logging into his/her DigiLocker account considered as valid proof of identity. (Documents uploaded by the user i.e. the document in "Uploaded
Document" section w ill not be considered as a valid proof of identity).
4. Service Accounting Code (SAC) 996411: Local land transport services of passengers by railw ays f or distance upto 150 KMs Service Accounting Code (SAC) 996416:
Sightseeing transportation services by railw ays f or Tourist Ticket Service Accounting Code (SAC) 996421: Long distance transport services of passengers through rail netw ork
by Railw ays f or distance beyond 150 KMs
5. General rules/ Inf ormation f or e-ticket passenger have to be studied by the customer f or cancellation & ref und.

PNR No: 4606510735 Trai n No. & Nam e: 12686 / CHENNAI EXP Quota: TATKAL
Transaction ID: 100001885143472 Date & Ti m e Of Booki ng: 17-Jun-2019 [Link] HRS Cl ass: SLEEPER CLASS (SL)
From : KOZHIKKODE(CLT ) Date Of Journey: 18-Jun-2019 To: ERODE JN(ED)
Boardi ng At: KOZHIKKODE(CLT ) Date Of Boardi ng: 18-Jun-2019 Schedul ed Departure: 18-Jun-2019 19:50 *
Resv. Upto: ERODE JN(ED) Schedul ed Arri val : 19-Jun-2019 01:20 * Adul t: 2 Chi l d: 0
Passenger M obi l e No: 9976661248 Di stance: 273KM
Passenger Address 22/1~agraharam ~erode, Erode, Tam i l Nadu - 638005
N S

FARE DETAILS :

Ticket Fare ** ₹ 8 3 0 .00 Rupees eight hundred t h i r ty and Zero pai sa


IRCTC Serv ice Charge (Incl. of GST) # ₹ 0.0 Rupees Zero and Zero pai sa
Total Fare (all inclusiv e) ₹ 8 3 0 .00 Rupees eight hundred t h i r ty and Zero pai sa

# Servi ce Charges per e-ti cket i rrespecti ve of num ber of passengers on the ti cket.
PASSENGER DETAILS :

Sl No. Name Age Sex Booking Status Current Status


1 M OHAM ED NASAR 35 M al e PQWL/13 PQWL/5
2 M D M UST HAFA 45 M al e PQWL/14 PQWL/6

Indian Railways GST Details :


Invoice Number : PS194606510735 IN11 Address: Indian Railways New Delhi
Supplier Information Recipient Information Taxable CGST SGST/UGST IGST
Total Tax
SAC Code GSTIN GSTIN Name Address Value Rate Amount Rate Amount Rate Amount
996421 07AAAGM 0289C1ZL 830.00 0.0

This ticket is booked on a personal user ID. Its sale/purchase is an offence u/s 143 of the Railways Act, 1989.
Acronyms:RLWL: REM OT E LOCAT ION WAIT LIST PQWL: POOLED QUOTA WAIT LIST RSWL: ROAD-SIDE WAIT LIST
Place of Supply: KOZHIKKODE(CLT ) State Code/Name of Supplier :
Ticket Printing Time: 21-Jun-2019 [Link] HRS

P r i n t E R S W i t h o u t Ad v e r t i
s e me n t s [ X]

IMPORTANT :
[Link] details, rules and terms & conditions of E-Ticketing services, please visit w w w .[Link].
[Link] time and Arrival Time printed on this ERS and VRM sent through mail are liable to change. Please Check correct departure, arrival f rom Railw ay Station Enquiry, Dial 139 or SMS RAIL to 139.
[Link] are amendments in certain provision of Ref und Rules. Ref er Amended Ref und Rules w .e.f 12-Nov-2015.(details available on w w w .[Link] under heading General Inf ormation --> Rules &
Policies)
[Link] accommodation booked is not transf erable and is valid only if the ORIGINAL ID card prescribed is presented during the journey. The SMS/VRM/ERS along w ith valid id card of any one the
passenger booked on e-ticket proof in original w ould be verif ied by TTE w ith the name and PNR on the chart. If the Passenger f ail to produced/display SMS/VRM/ERS due to any eventuality(loss,
damaged mobile/laptop etc.) but has the prescribed original proof of identity, a penalty of Rs.50/- per ticket as applicable to such cases w ill be levied. The ticket checking staff on board/off board w ill
give excess f are ticket f or the same.
5.E-ticket cancellations are permitted through w w w .[Link] by the user.
[Link] having f ully w aitlisted status w ill be dropped and the names of the passengers on such tickets w ill not appear on the chart. They are not allow ed to board the train. How ever the names of
PARTIALLY w aitlisted/conf irmed and RAC ticket passenger w ill appear in the chart.
[Link] certif icate f rom the TTE /Conductor in case of (a) PARTIALLY w aitlisted e-ticket w hen LESS NO. OF PASSENGERS travel, (b)[Link], (c)TRAVEL IN LOWER CLASS. This original
certif icate must be sent to GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi-110055 af ter f iling TDR online w ithin prescribed time f or claiming ref und.
[Link] case of Partial conf irmed/RAC/Wait listed ticket, TDR should be f iled online w ithin prescribed time in case NO PASSENGER is travelling f or processing of ref und as per Railw ay ref und rules
[Link] TDR ref und requests are f iled & registered on IRCTC w ebsite w w w .[Link], they are processed by Zonal Railw ays as per Railw ay Ref und Rules.(detail available on w w w .[Link] under
heading Important Inf ormation-->Ref und Cancellation Rules.
[Link] irmed ticket can be cancelled upto thirty minutes bef ore scheduled departure of the train. How ever, no ref und shall be granted on cancellation of conf irmed ticket af ter f our hours bef ore the
scheduled departure of train.
[Link]/partially conf irmed Ticket can be cancelled upto thirty minutes bef ore scheduled departure of the train. How ever, ref und w ill be granted as per provisions of extant Railw ay Ref und Rule.
[Link] case, on a party e-ticket or a f amily e-ticket issued f or travel of more than one passenger, some passengers have conf irmed reservation and others are on RAC or w aiting list, f ull ref und of f are ,
less clerkage, shall be admissible f or conf irmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be f iled f or all the passengers upto thirty minutes
bef ore the scheduled departure of the train.
[Link] Suvidha Train, W.e.f . 20-Jan-2018, ref und rule w ill be applicable as per General ref und rule.
[Link] case of Train Cancellation on its entire run, f ull ref und w ill be granted automatically by the System. How ever, if the train is cancelled partially on its run, passengers are required to f ile TDR w ithin
72hrs f rom schedule departure of the train f rom the passenger's boarding station.
[Link] are advised not to carry inf lammable/dangerous/explosive/articles as part of their luggage and also to desist f rom smoking in the trains.
[Link] us on: - 24*7 Hrs Customer Support at 0755-6610661, 0755-4090600 or Mail To: care@[Link].
[Link] of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to w w w .[Link] or call 1323 Toll Free. For any suggestions/complaints
related to Catering services, contact Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)
[Link] MEDICAL EMERGENCY/FIRST AID, CONTACT TICKET CHECKING STAFF/GUARD OR DIAL 138.(ALL India Passenger Helpline No. 138)
[Link] and train arrival/departure enquiry no. 139
[Link] report unsavoury situation during journey, Please dial railw ay security helpline no. 182
[Link] the Terms and conditions specif ied w ill be applicable in case of opting Travel Insurance f acility. Please Ref er Travel Insurance’s Terms & Conditions available on Home page of w w w .[Link] w
ebsite.
[Link] purchase e-ticket f rom unauthorized agents or persons using their personal IDs f or commercial [Link] tickets are liable to be cancelled and f orf eited w ithout any ref und of money,
under section (143) of the Indian Railw ay Act 1989. List of authorized agents are available on w w w .[Link] E-Ticket Agent Locator

D o w n l o a d t h e U T S AP P f o r U n r e s e r v e d T i c k e t b o o k i n g .

Dear Passengers Know Your Entitlement


Indicative Standard Menu Mail Express :- (Catering charges are not included in ticket fare)
Tea (With tea bag)/Coffee (150ml) Rs. 10/-
Rail Neer/Packaged drinking water (Chilled)
(a). 1 litre bottle/1000ml Rs. 15/-
(b). 500ml. Bottle Rs. 10/-
Janta meal or Economy meal or Janta Khana Rs. 20/-
Standard Breakfast
Veg. Breakfast - Bread Butter and Cutlet -02 Veg. Cutlet (100 gm) + 02 Bread slice+10gms Butter chiplet + Tomato sauce Rs. 30/-
Veg. Breakfast - Idli and Vada -04 no Idli (200 gm) + 04 no Urad Vada (120gm) + 50gms Chutney Rs. 30/-
Non-Veg. Breakfast - Omelette of 02 Eggs + 02 Bread slice + 10gms Butter chiplet + Tomato sauce Rs. 35/-
Standard Casserole meals - Lunch/Dinner
Vegetarian - Rice (150 gm) + Parantha (02 nos.)/ Chapati (04nos.) + Dal/Sambhar(150gms) + Mix Veg.(100gms) + Pickle
Rs. 50/-
Sachet + 250 ml PDW glass
Non. Vegetarian - Rice (150 gm) + Parantha (nos.)/Chapati (04nos.) + Dal/Sambhar(150gms) + Egg curry (02 nos of eggs) +
Rs. 55/-
Pickle Sachet +250 ml PDW glass

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