Exercise 3F: Develop a Competitive Profile Matrix for Hershey Company
Hershey Mars Nestle
Critical Success Factors Weight Rating Score Rating Score Rating Score
Market Share 0.15 2 0.30 4 0.60 3 0.45
Earnings per Share 0.10 4 0.40 2 0.20 3 0.30
Operating Margin % 0.12 4 0.48 3 0.36 3 0.36
Product Variety 0.11 2 0.22 3 0.33 4 0.44
Customer Loyalty 0.08 4 0.32 3 0.24 3 0.24
Brand Recognition 0.10 3 0.30 3 0.30 4 0.40
Globalization/Expansion 0.10 1 0.10 4 0.40 2 0.20
Price Competitiveness 0.07 4 0.28 3 0.21 3 0.21
Product Quality 0.10 4 0.40 3 0.30 3 0.30
Advertising 0.07 4 0.28 3 0.21 2 0.14
Totals 1.00 3.08 3.15 3.04
References
Ashworth, W. (2013, October 24). Why Hershey Will Win the Candy Bar War. Retrieved
November 15, 2017, from [Link]
Associated Press. (2008, October 12). Mars takes a bite out of chocolate giant Hershey.
Retrieved November 15, 2017, from [Link]
us_business/t/mars-takes-bite-out-chocolate-giant-hershey/
David, F. R., & David, F. R. (2017). Strategic Management: A Complete Advantage Approach,
Concepts and Cases (16th ed.). Boston, MA: Pearson.
Lawrence, S. (2013, December 22). Bar Wars: Hershey Bites Mars. Retrieved November 15,
2017, from [Link]