PolyU VDI - vSCC Service Setup Guide
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PolyU VDI - vSCC Service Setup Guide
Revision History
Version Date Prepared By Summary of Changes
1.0 Nov 18 2015 Jimmy Chan Initial release
1.1 Jan 8 2016 Jimmy Chan
1.2 24 Feb 2016 Jimmy Chan Standardization the wording vSCC,
vDesk and vApp
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PolyU VDI - vSCC Service Setup Guide
Table of Contents
1. Introduction ................................................................................................................................ 4
2. Access VDI - vSCC service using Internet Explorer from Windows Desktop (Windows 7/8.1/10) .. 5
3. Access VDI - vSCC service using Start Menu from Windows Desktop (Windows 8.1/10)............... 6
4. Access VDI - vSCC service using RDP client from Windows Desktop (Windows 8.1) ...................... 9
5. Access VDI - vSCC service using RDP client from Windows Desktop (Windows 10)..................... 13
6. Access VDI - vSCC service using RDP client from Mac/iPhone/iPad Devices ............................... 17
7. Access VDI - vSCC service using Firefox from Mac Devices ......................................................... 19
8. Access vSCC using Android Devices ........................................................................................... 20
9. Further information .................................................................................................................. 23
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PolyU VDI - vSCC Service Setup Guide
1. Introduction
Based on the latest Virtual Desktop Infrastructure (VDI) technology, the Virtual Student
Computer Centre (vSCC) is one of the Universitys initiatives to support digital workspaces that
meet the smarter, more agile and anytime anywhere work practices of the PolyU community.
vSCC allows students and staff to remotely access desktop OS and a list of commonly-used
software applications. The benefit is the ability to run these programs anywhere, anytime, on
or off-campus, with 24/7 access, using any device, without the need to physically visiting the
Student Computer Centre.
After using the vSCC service, users can conveniently save their working files on the PolyU Home
Drive which is a secure network storage service.
For more information, please visit: [Link]
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PolyU VDI - vSCC Service Setup Guide
2. Access VDI - vSCC service using Internet Explorer from Windows Desktop
(Windows 7/8.1/10)
For Windows 10, do not use Microsoft Edge to access VDI
service.
Step 1: Click Internet
Explorer
Step 2: In Internet Explorer,
type the URL
([Link]
access)
Figure 1
Step 3: Login with your NetID
and NetPassword (e.g.
HH\gstchchan password1234)
Step 4: Click Sign in
Step 5: Click on one of
the vApp or vDesk icon Figure 2
Figure 3
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PolyU VDI - vSCC Service Setup Guide
3. Access VDI - vSCC service using Start Menu from Windows Desktop
(Windows 8.1/10)
Step 1: Go to Control
Panel
Step 2: Click RemoteApp and
Desktop Connections
Step 3: Click Access
RemoteApp Figure 4
and desktops
Step 4: Enter your email
address (e.g.
vdistud@[Link])
Step 5: Click Next
Step 6: Click Next again Figure 5
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PolyU VDI - vSCC Service Setup Guide
Step 7: Enter your NETID and
NetPassword
Step 8: Click OK
Step 9: Click Finish
Step 10: Click Start Menu
icon
Figure 6
(Remarks: For Windows
10, click All Apps
after clicking Start
Menu)
Figure 7
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PolyU VDI - vSCC Service Setup Guide
Step 11: Click on one of the
vApp or vDesk icon under
PolyU vSCC (RADC)
For screenshot of Windows
8.1, shown in Figure 9
For screenshot of Windows
10, shown in Figure 10 Figure 8
Step 12: Enter your
NetPassword and click OK if
necessary
Figure 9
Figure 10
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PolyU VDI - vSCC Service Setup Guide
4. Access VDI - vSCC service using RDP client from Windows Desktop (Windows
8.1)
You have a Microsoft account and there is no
Assumption: RemoteApp and Desktop Connections setup in Control
Panel
If you do not have Microsoft account, go to the link
[Link] to register
Step 1: Go to Windows
Store to download the
RDP client
Step 2: Click Install to install
the client
Figure 11
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PolyU VDI - vSCC Service Setup Guide
Step 3: Click Sign into each
app separately instead (not
recommended)
Step 4: Enter your
Microsoft Login name
and password
Figure 12
Step 5: Click save
Figure 13
Step 6: Click Start Menu
Step 7: Click Remote
Desktop
Step 8: Click Access
RemoteApp and Desktop
Connections Figure 14
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PolyU VDI - vSCC Service Setup Guide
Step 9: Enter your email
address (e.g.
vdistud@[Link])
Step 10: Click Connect
Step 11: Click Yes
Figure 15
Figure 16
Step 12: Enter your NETID and
NetPassword
Step 13: Click OK
Step 14: Click OK again
Step 15: Click on one of the
vApp or vDesk icon Figure 17
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PolyU VDI - vSCC Service Setup Guide
Figure 18
Figure 19
Step 16: Enter your
NetPassword and click OK if
necessary
Figure 20
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PolyU VDI - vSCC Service Setup Guide
5. Access VDI - vSCC service using RDP client from Windows Desktop (Windows
10)
You have a Microsoft account and there is no
Assumption: RemoteApp and Desktop Connections setup in Control
Panel
If you do not have Microsoft account, go to the link
[Link] to register
Step 1: Go to Windows
Store to download the
RDP client
Step 2: Click Free to install the
client
Step 3: Click Microsoft
account Figure 21
Figure 22
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PolyU VDI - vSCC Service Setup Guide
Step 4: Enter your
Microsoft Login name
and password
Step 5: Click Sign in
Step 6: Click Start Menu
Step 7: Click All Apps
Figure 23
Step 8: Click Remote
Desktop
Step 9: Click Access
RemoteApp and Desktop
Connections
Figure 24
Step 10: Enter your email
address (e.g.
vdistud@[Link])
Step 11: Click Connect
Figure 25
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PolyU VDI - vSCC Service Setup Guide
Step 12: Click Yes
Step 13: Enter your NETID and
NetPassword
Step 14: Click OK
Step 15: Click OK again
Figure 26
Figure 27
Figure 28
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PolyU VDI - vSCC Service Setup Guide
Step 16: Click on one of the
vApp or vDesk icon
Step 17: Enter your NetID and
NetPassword (e.g.
HH\gstchchan password1234)
as well as click OK if necessary
Figure 29
Figure 30
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PolyU VDI - vSCC Service Setup Guide
6. Access VDI - vSCC service using RDP client from Mac/iPhone/iPad Devices
Client Requirement: For Mac devices: Running OS X 10.6.6 or above
For iPhone/iPad devices: Running iOS 7.0 or above
Step 1: Go to App Store
to download and install
Microsoft Remote Desktop
client
Step 2: Start the client
Step 3: Choose
Preferences Figure 31
Step 4: Click + in left bottom
corner
Step 5: In Gateway name,
enter vdeskgate
Step 6: In Server, enter
[Link]
Step 7: In User name, enter
your NetID ([Link]\gstchchan)
Step 8: In Password, enter
your NetPassword
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PolyU VDI - vSCC Service Setup Guide
Step 9: Click Remote
Resources
Step 10: In URL, enter
[Link]
dweb/feed/[Link]
Figure 32
Step 11: In User name, enter
your NetID ([Link]\gstchchan)
Step 12: In Password, enter
your NetPassword
Step 13: Click Refresh
Step 14: Double-click on
Figure 33
one of the vApp or vDesk
icon
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PolyU VDI - vSCC Service Setup Guide
7. Access VDI - vSCC service using Firefox from Mac Devices
For Mac devices, do not use Safari to access VDI service.
Step 1: Download Firefox
Step 2: In Firefox, type the URL
([Link]
access)
Step 3: Login with your NetID
and NetPassword (e.g.
HH\gstchchan password1234) Figure 34
Step 4: Click Sign in
Step 5: Click on one of
the vApp or vDesk icon
Step 6: Choose Open
with Microsoft Remote
Desktop (default) and
click OK
Step 7: Login with your
NetID and NetPassword
(e.g. HH\gstchchan
password1234)
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PolyU VDI - vSCC Service Setup Guide
8. Access vSCC using Android Devices
Client Requirement: For Android devices: Running Android OS 4.0 or above
Step 1: Go to Google Play
Store to download and
install Microsoft Remote
Desktop client
Step 2: Start the client
Step 3: Choose Remote
Desktop icon in
top left corner
Figure 35
Step 4: Choose Gateways
Step 5: Click + in top right
corner
Step 6: In Server name, enter
[Link]
Step 7: In User account,
choose Add user account
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PolyU VDI - vSCC Service Setup Guide
Step 8: In User name, enter
your NetID ([Link]\gstchchan)
Step 9: In Password, enter
your NetPassword
Step 10: Click Save
Step 11: Choose Remote
Resource Feed Figure 36
Step 12: In E-mail or URL,
enter your email address (e.g.
vdistud@[Link])
Step 13: In User Name,
choose your NetID account
Step 14: Click Save
Figure 37
Step 15: Click Save again
Figure 38
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Step 16: Click on one of
the vApp or vDesk icon
Figure 39
Figure 40
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PolyU VDI - vSCC Service Setup Guide
9. Further information
Should users encounter technical problems or need further information, please contact IT HelpCentre
Hotline at 2766 5900.
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