Privacy Policy

Last updated: February 5, 2026

At Optery, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and disclose your information as described in this Privacy Policy.

Remember that your use of Optery’s Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. You may print a copy of this Privacy Policy by using the print function on your device.

As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. Each time this Privacy Policy is updated with changes, the “Last updated date” field at the top of this page will be updated. If we make materially significant changes to this Privacy Policy, we will also send you an email notification along with a summary of changes to the primary email address on your account. Please note that if you have not created an account, or you haven’t provided us with your email address, those notices will still govern your use of the Services. As permitted under applicable data privacy law, if you use the Services after any changes have been posted, that means you agree to all of the changes.

Overview

We’ve summarized the main points of our Privacy Policy in this section. This section does not replace the Privacy Policy terms on the remainder of this page, but it does provide a high-level summary.

• Not a Data Broker: Optery is not a data broker and does not sell or rent Personal Data for monetary consideration to any third party.
• Removal Services: In order to provide our Removal Services, we provide certain pieces of your Personal Data to data brokers and information aggregators to locate and remove your record(s). These third parties are independent data controllers, and we cannot control or warranty how they will treat your data. If you do not want your data sent to them, you should not use Optery.
• Data Deletion: You can delete your Personal Data at any time by deleting your account from the Login & Security section of your Account page or by contacting support@optery.com.
• Advertising: Optery uses collected Personal Data to advertise its Removal Services.
• Legal Compliance: We may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities.
• Security: Optery has completed its SOC 2, Type II security audit. Our Statement on Data Security can be found here.
• Subprocessors: We utilize third-party vendors (subprocessors) such as Amazon Web Services, Google Workspace, and Stripe. The full list is located here.
• Minors: Optery does not knowingly collect data from children under 18 years of age.

Privacy Policy Table of Contents

1. What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws. This Privacy Policy does not apply to the practices of third-parties we don’t own or control. We encourage you to review their policies before submitting data.

2. Personal Data

A. Categories of Personal Data We Collect

The following table details the categories of Personal Data we have collected over the past 12 months:

Category of Personal Data	Purpose for Collection	Categories of Third Parties With Whom We Disclose Data
Profile or Contact Data	Providing/Improving Services; Marketing; Corresponding with You	Service Providers; Advertising Partners; Parties You Authorize
Identifiers (Optional Gov ID)	Providing/Improving Services	Service Providers; Parties You Authorize
Payment Data	Processing Payment	Service Providers (specifically Stripe, Inc.)
Device / IP Data	Providing/Improving Services; Marketing	Service Providers; Advertising Partners; Parties You Authorize
Internet / Web Analytics	Providing/Improving Services; Marketing	Service Providers; Advertising Partners
Social Network Data	Providing/Improving Services; Marketing	Service Providers; Advertising Partners; Parties You Authorize
Consumer Demographic Data	Providing/Improving Services; Marketing	Service Providers; Parties You Authorize
Geolocation Data	Providing/Improving Services; Marketing	Service Providers; Advertising Partners; Parties You Authorize
Sensitive Data (Optional ID)	Providing/Improving Services	Service Providers; Parties You Authorize
Other Voluntary Info	Providing/Improving Services; Marketing	Service Providers; Business Partners; Parties You Authorize

B. How We Use Personal Data

We use Personal Information for the following commercial or business purposes:

Providing, Customizing and Improving the Services

• Creating and managing your account or other user profiles.
• Providing you with the Services or information you request.
• Meeting or fulfilling the reason you provided the information to us.
• Providing support and assistance for the Services.
• Improving the Services, including testing, research, internal analytics and product development.
• Personalizing the Services, website content and communications based on your preferences.
• Doing fraud protection, security and debugging.
• Carrying out other business purposes disclosed at the time of collecting your Personal Data or as otherwise set forth in applicable data privacy laws.

Marketing

• Marketing and selling the Services.
• Serving you advertisements, including interest-based, online behavioral or targeted advertising.

Corresponding with You

• Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Optery or the Services.
• Sending emails and other communications according to your preferences.

C. Other Permitted Purposes for Processing Personal Data

In addition, each of the above referenced categories of Personal Data may be collected, used, and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, Optery or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes.

D. Categories of Sources of Personal Data

We collect data from:

• You: Directly via account creation, interactive tools, and direct contact.
• Automated Collection: Via Cookies and mobile/web application usage.
• Third Parties: Advertising partners, social network credentials, vendors, and web site searches to find exposed profile information.

3. How We Disclose Your Personal Data

We disclose data to Service Providers (hosting, analytics, security, payment processors) and Advertising Partners. 

In order to provide our Removal Services, including locating Personal Data that data brokers and information aggregators hold about you and sending opt-out, suppression, data deletion and removal requests, we provide certain pieces of your Personal Data to data brokers and information aggregators. This information is required by the data brokers and information aggregators in order to locate your record(s) and remove you from their database(s). We cannot control, guarantee or warranty how these third-parties will treat your Personal Data or what they will do with it. If you do not want your Personal Data sent to such data brokers and information aggregators, you should not use Optery.

Business Transfers: If involved in a merger or acquisition, you will receive 30 days written notice via email with the option to delete your account before any data transfer.

4. Subprocessors

Optery’s list of subprocessors used to help us facilitate the Removal Services is available at https://www.optery.com/subprocessors/.

5. Tracking Tools, Advertising, and Opt-Out

We use Cookies (pixel tags, beacons) to recognize browsers and analyze trends. We do not support “Do Not Track” requests at this time.

Types of Cookies used: Essential, Functional, Performance/Analytical (including Google Analytics), and Retargeting/Advertising. You can manage Cookies through your browser settings. You can adjust your Cookie preferences by clicking the “Your Privacy Choices” link in the footer of this website.

6. Data Security

We use physical, technical, and administrative measures to protect your data, including encryption at transit and at rest and Least Privilege access controls. However, no internet method is 100% secure. You can learn more about our SOC 2, Type II audit, and other ways Optery secures your personal information, here.

7. Data Retention

We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes as disclosed in this Privacy Policy. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. As permitted under applicable data privacy law, we may further retain information in an anonymous or aggregated form where that information would not identify you personally. For example, your profile information is kept while your account is active.

8. Personal Data of Children

We do not knowingly collect data from children under 18, and you should not attempt to create an account with Optery or use the Services if you are under the age of 18. Contact support@optery.com if you believe a child has provided Optery with Personal Data.

9. California Resident Rights (“CCPA”)

If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights under the State Privacy Laws” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data. Additionally, please note that these rights are subject to certain conditions and exceptions under applicable law, which may permit or require us to deny your request.

If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you would like to make requests pursuant to your rights as defined in the CCPA, please contact us at support@optery.com and address your email to the “Data Privacy Officer of the Company”.

Access

You have the right to request certain information about our collection and use of your Personal Data. In response, we will provide you with the following information in the past 12 months:

• The categories of Personal Data that we have collected about you.

• The categories of sources from which that Personal Data was collected.

• The business or commercial purpose for collecting or selling your Personal Data.

• The categories of third parties with whom we have shared your Personal Data.

• The specific pieces of Personal Data that we have collected about you.

If we have disclosed your Personal Data to any third parties for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third-party recipient. If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data sold to each category of third-party recipient.

You may request the above information beyond the 12-month period, but no earlier than January 1, 2022. If you do make such a request, we are required to provide that information unless doing so proves impossible or would involve disproportionate effort.

Deletion

You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested, or if deletion of your Personal Data involves disproportionate effort. If your deletion request is subject to one of these exceptions, we may deny your deletion request.

Correction

You have the right to request that we correct any inaccurate Personal Data we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, if we decide, based on the totality of circumstances related to your Personal Data, that such data is correct. If your correction request is subject to one of these exceptions, we may deny your request.

Personal Data Sales and Shares Opt-Out

Optery does not ‘sell’ or ‘share’ any data for monetary consideration, and does not “sell” or “share” data as those words are traditionally defined.

However, Optery does engage in the delivery of retargeted digital advertising with vendors such as Google, which, under the CCPA, may be considered “selling” or “sharing” of information. Therefore, based on a conservative interpretation of the CCPA’s definition of ‘data sales’ and ‘data sharing’, we may sell and/or share your Personal Data, subject to your right to opt-out as described in this section.

We do not sell or share your Personal Data in any other way than through our digital advertising campaigns with vendors such as Google. As described in the “Tracking Tools, Advertising and Opt-Out” section above, we have incorporated Cookies from certain third parties into our Services. These Cookies allow those third parties to receive information about your activity on our Services that is associated with your browser or device. Those third parties may use that data to serve you relevant ads on our Services or on other websites you visit. You can opt out by following the instructions in this section.

According to a conservative interpretation of the CCPA’s definition of ‘selling’ and ‘sharing’, we may sell or share your Personal Data to the following categories of third parties:

• Ad Networks

• Marketing providers

According to a conservative interpretation of the CCPA’s definition of ‘selling’ and ‘sharing’, over the past 12 months, we may have sold or shared the following categories of your Personal Data to categories of third parties listed above:

• Web Analytics

• Device/IP Data

• Geolocation Data

According to a conservative interpretation of the CCPA’s definition of ‘selling’ and ‘sharing’, we may have sold or shared the foregoing categories of Personal Data for the following business or commercial purposes:

• Marketing and selling the Services.

• Showing you advertisements, including interest-based or online behavioral advertising.

You have the right to opt-out of the sale or share of your Personal Data by following the instructions in the “Exercising Your Rights under State Privacy Laws” section. Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months.

To our knowledge, we do not sell or share the Personal Data of minors under 18 years of age.

Limit the Use of Sensitive Personal Information

Consumers have the right to request that we limit the use or sharing disclosure of their Sensitive Personal Information (“Right to Limit”). However, since our use and disclosure of Sensitive Information are limited to the purposes set forth in section 7027(m) of the CCPA regulations, including: 1) performing the services or providing the goods reasonably expected, 2) preventing, detecting, and investigating security incidents, 3) resisting malicious, deceptive, fraudulent, or illegal actions, 4) ensuring physical safety of natural persons, 5) for short-term transient use, 6) performing services on behalf of the business, 7) verifying or maintaining quality or safety of a product or service, and 8) collecting or processing Sensitive Personal Information but not for the purpose of inferring characteristics, we do not offer a way for you to submit such a request.

We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA

We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.

10. Exercising Your Rights under the State Privacy Laws

To exercise the rights described in this Privacy Policy, you or, if you are a California resident, your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within the time period required by applicable law. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.

Request to Opt-Out of Sale and/or Share

You may opt-out from any “sales” or “shares”, by using the following methods:

• By implementing the Global Privacy Control or similar universal privacy control that is legally recognized by a government agency or industry standard and that complies with applicable State Privacy Laws. The signal issued by the control must be initiated by your browser and applies to the specific device and browser you use at the time you cast the signal. Please note this does not include Do Not Track signals. Several companies offer web browsers and extensions that deliver the Global Privacy Control signal, including Optery, which you can learn more about here: https://www.optery.com/the-optery-global-privacy-control-gpc-extension/

Request to Access, Delete, or Correct

You may submit a Valid Request for any other rights afforded to you in this Privacy Policy by emailing us at support@optery.com and address your email to the “Data Privacy Officer of the Company”.

If you are a California resident, you may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.

11. Other State Law Privacy Rights

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at support@optery.com and address your email to the “Data Privacy Officer of the Company”.

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time. To find out more about “Do Not Track,” you can visit www.allaboutdnt.com.

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties. You can exercise this right by contacting us at support@optery.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. However, we do not “sell” data as that term is defined under Nevada law.

12. European Union, United Kingdom, and Swiss Data Subject Rights

A. EU and UK Residents

If you are a resident of the European Union (“EU”), United Kingdom (“UK”), Lichtenstein, Norway or Iceland, you may have additional rights under the EU or UK General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below.

For this section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. Optery will be the controller of your Personal Data processed in connection with the Services.

If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at support@optery.com. Note that we may also process Personal Data of our customers’ end users or employees in connection with our provision of certain services to customers, in which case we are the processor of Personal Data. If we are the processor of your Personal Data (i.e., not the controller), please contact the controller party in the first instance to address your rights with respect to such data.

B. Personal Data We Collect

The “Categories of Personal Data We Collect” section above details the Personal Data that we collect from you.

C. Personal Data Use and Processing Grounds

The “Our Commercial or Business Purposes for Collecting Personal Data” section above explains how we use your Personal Data.

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.

• Contractual Necessity: We process the following categories of Personal Data as a matter of “contractual necessity”, meaning that we need to process the data to perform under our Terms of Use with you, which enables us to provide you with the Services. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data.

o Profile and Contact Data
o Identifiers
o Payment Data
o Categories of Data considered “Sensitive”

• Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties:

o Device/IP Data
o Web Analytics
o Social Network Data
o Consumer Demographic Data
o Geolocation Data
o Other Identifying Information that You Voluntarily Choose to Provide
o We may also de-identify or anonymize Personal Data to further our legitimate interests.

Examples of these legitimate interests include (as described in more detail above):

o Providing, customizing and improving the Services.
o Marketing the Services.
o Corresponding with you.
o Meeting legal requirements and enforcing legal terms.
o Completing corporate transactions.

• Consent: In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection.

• Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

D. Disclosing Personal Data

The “How We Disclose Your Personal Data” section above details how we disclose your Personal Data with third parties.

E. EU, UK and Swiss Data Subject Rights

You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email us at support@optery.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.

• Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by logging on to your account.

• Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by logging on to your account.

• Erasure: You can request that we erase some or all of your Personal Data from our systems.

• Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.

• Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.

• Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.

• Restriction of Processing: You can ask us to restrict further processing of your Personal Data.

• Right to File Complaint: You have the right to lodge a complaint about Optery’s practices with respect to your Personal Data with the supervisory authority of your country or EU Member State. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.

F. Transfers of Personal Data

The Services are hosted and operated in the United States (“U.S.”) through Optery and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Optery in the U.S. and will be hosted on U.S. servers, and you authorize Optery to transfer, store and process your information to and in the U.S., and possibly other countries.

13. Canadian Data Subject Rights

If you are a Canadian resident, the following applies to you:

In this Privacy Policy, the term “Personal Data” shall be interpreted to mean “personal information” as defined in the Personal Information Protection and Electronic Documents Act (“PIPEDA”), the Personal Information Protection Act (British Columbia), the Personal Information Protection Act (Alberta), and the Québec Act Respecting the Protection of Personal Information in the Private Sector (collectively, the “Canadian privacy laws”). Under Canadian privacy laws, “personal information” refers to information that, alone or in combination with other information, identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual.

If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of your Personal Data shall control to the extent of such conflict, except for the specific sections providing rights for residents of California, other U.S. States, the European Union, the United Kingdom, and Switzerland, which do not apply and are superseded by your Canadian Data Subject Rights herein. If you have questions about this section or whether any of the following applies to you, please contact us at support@optery.com.

Your rights:

You have certain rights with respect to your Personal Data including those set forth below. To protect your integrity and your Personal Data we might require that you identify yourself when you require our assistance. For more information about these rights, or to submit a request, please email us at support@optery.com.

• Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by logging on to your account.

• Correction: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by logging on to your account.

• Withdrawing your Consent: Where you have provided your consent to the collection, use, and disclosure of your Personal Data, you may have the legal right to withdraw your consent to the disclosure or use under certain circumstances. Please note that if you withdraw your consent we may not be able to provide you with a particular Service. We will explain the impact to you at the time to help you with your decision.

International Transfer:

The Services are hosted and operated in the United States (“U.S.”) through Optery and its service providers. Please be aware that Personal Data we obtain about you will be transferred to and processed in the United States and possibly other jurisdictions outside of Canada or the province where you reside and may be accessed by the courts, law enforcement and national security authorities in those jurisdictions. By using our Services or otherwise providing your Personal Data to us, you acknowledge and consent to the international transfer and processing of your Personal Data as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your Personal Data transferred to the United States or other countries may be different from the Canadian Privacy Law.

14. Supplemental Privacy Notice for Australia, New Zealand, and South Africa

If you are a resident of Australia, New Zealand, or South Africa, the following additional provisions apply to your use of our Services.

A. Australia (Privacy Act 1988)

• Overseas Disclosure: We disclose your Personal Data to third-party subprocessors and service providers located outside of Australia, primarily in the United States. By using our Services, you acknowledge that while we take reasonable steps to ensure overseas recipients handle your data in accordance with the Australian Privacy Principles (APPs), these recipients may not be subject to the same privacy obligations as those in Australia.
• Anonymity: Given the nature of our Removal Services, it is generally not practicable for us to provide our core services to you anonymously or via a pseudonym, as your actual Profile Data is required to process opt-outs with data brokers.
• Complaints: If you believe we have breached the APPs, please contact our Data Privacy Officer. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

B. New Zealand (Privacy Act 2020)

• Cross-Border Transfers: We only transfer your Personal Data to overseas recipients if we have reason to believe they are subject to privacy laws that provide comparable safeguards to New Zealand’s Privacy Act 2020, or if you have authorized the transfer.
• Serious Harm Breach Notification: In the event of a “notifiable privacy breach” (one that has caused or is likely to cause serious harm to you), we will notify you and the Office of the Privacy Commissioner as soon as practicable after becoming aware of the breach.
• Complaints: New Zealand residents may contact the Office of the Privacy Commissioner at www.privacy.org.nz if they have concerns about how their Personal Data is being handled.

C. South Africa (Protection of Personal Information Act – “POPIA”)

• Definition of Personal Information: For the purposes of POPIA, “Personal Data” includes information relating to both natural persons and identifiable, existing juristic persons (such as companies or corporate entities).
• Information Officer: Our Data Privacy Officer serves as the designated Information Officer for the purposes of POPIA and can be reached at support@optery.com.
• Direct Marketing: If you are a resident of South Africa, we will only send you direct marketing communications if you have opted-in to receive them, or if you are an existing customer as defined by POPIA.
• Complaints: You have the right to lodge a complaint with the South African Information Regulator at inforegulator.org.za regarding our processing of your personal information.

15. Contact Information

Email: support@optery.com 

U.S. Mailing Address:
Optery, Inc.
2261 Market Street STE 86983
San Francisco, CA 94114
Attn: Data Privacy Officer

EU Representative: 

Osano International Compliance Services Limited

ATTN: 3GMJ

25 North Wall Quay

Dublin 1

D01 H104

UK Representative:

Osano UK Compliance LTD

ATTN: 3GMJ

42-46 Fountain Street

Belfast

Antrim

BT1 – 5EF