Newly published research shows that taking calls & answering emails during “non-work” time can have negative consequences for people. When people use work-related technology in the evening (even by choice) they struggle to mentally switch off from work, which negatively affects their wellbeing both that night & the next morning. Evening work-related technology use depletes people’s “self-regulatory resources” - the mental energy needed to redirect attention away from work. Without these resources, people cannot mentally disengage from work, which impairs their ability to repair their mood & maintain emotional wellbeing. It creates measurable reductions in positive affect (feeling enthusiastic, relaxed) & increases in negative affect (feeling anxious, dejected). This negative effect carries over to the next day, creating a downward spiral of loss of resources. However, two factors can break this cycle: feeling in control of how evening time is spent & getting good quality sleep. The authors describe a "double-edged sword" situation - evening technology use may help with work goals in the short term but comes at a cost to recovery & ongoing wellbeing. Actions for leaders based on this research: 1) Discuss how to contain the work to the working day with the team & problem solve: don't encourage "going the extra mile at night" or "always-on" behaviours. 2) Model the boundaries we expect from others: if we want people in our teams to respect their evening time, demonstrate it ourselves by not sending late-night emails or messages. When leaders reply to emails at midnight, team members feel they should too. 2) Make our own boundaries visible & talk about them openly: the research emphasises that perceived control is protective, & when leaders talk openly about their own boundaries, it helps team members feel comfortable setting their own without fear of judgment. 3) Include digital boundary training in wellbeing training: encourage people to be more deliberate about when they engage with work technology rather than checking emails out of habit. 4) Act early when we notice patterns of evening work: spot these patterns early & intervene before visible wellbeing problems emerge, enabling workplace cultures where people feel comfortable setting boundaries. https://lnkd.in/e_Eyqi2A By Svenja Schlachter (Ph.D.) & colleagues, via John Whitfield MBA. Graphic by Work Chronicles.
Setting Boundaries for Digital-First Leaders
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Summary
Setting boundaries for digital-first leaders means defining clear limits between work and personal life in a technology-driven environment, so leaders can protect their wellbeing and maintain strong relationships with their teams. This approach helps prevent burnout, ensures ethical conduct, and supports a healthy workplace culture.
- Model healthy habits: Show your team how you prioritize personal time by not sending after-hours communications and being open about your own boundaries.
- Clarify expectations: Communicate your availability, define what qualifies as urgent, and encourage others to do the same to avoid misunderstandings.
- Respect professional boundaries: Avoid mixing personal and work communications, especially through digital platforms, to maintain trust and safeguard your reputation.
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Setting Boundaries & Communicating Needs: A Leadership Essential In our fast-paced corporate environment, the lines can often blur between professional demands and personal well-being. As leaders, it's crucial to establish clear boundaries and communicate our needs, both to ourselves and our teams. Here's how you can set boundaries and effectively communicate your needs: ✅ Understand what you can and cannot accommodate. For example, if you're unwilling to answer emails during family dinner, make that clear to your team. ✅ Don't leave room for assumptions. Be specific about your needs and expectations. “I need the report by 3 PM on Thursday” is far more explicit than “I need it soon.” ✅ If you want your team to respect office hours, make sure you're not sending emails at midnight. Your actions set a precedent. ✅ Empathize with your team's needs as well. If a team member has a child's school event at 4 PM, respect that time. It fosters a culture of trust. ✅ Share your 'available' hours with your team. E.g., if you choose not to check emails post 7 PM, communicate it. This ensures respect for your personal time while setting a healthy precedent. ✅ It's okay to say 'no' or 'not now'. E.g., if you're in the middle of a strategic task, politely communicate to a colleague that you'll address their concern in an hour. ✅ Delegate tasks and empower your colleagues. E.g., if you're heading to a conference and won't be available, nominate a second-in-command to handle urgent matters. It instils trust and fosters responsibility. ✅ Leadership doesn't mean being available 24/7. Understand your mental, emotional, and physical thresholds. If you find yourself perpetually exhausted, it's time to re-evaluate. ✅ Needs and priorities change. Regular check-ins with your team can ensure that everyone is aligned and comfortable with the existing boundaries. Remember, setting boundaries isn’t about limiting potential; it's about creating a sustainable and respectful work environment that brings out the best in all of us. As we lead, let's pave the way for a culture that values clear communication and mutual respect. If you've experienced success with these strategies or have insights to share, I'd love to hear your thoughts in the comments below. #leadership #leadwithrajeev #thoughtleadership #culture
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LEADERS, DON'T CROSS THE LINE A recent court ruling should send shockwaves through boardrooms across Kenya. A Nairobi CEO was ordered to pay Sh1.2 million after flirtatious WhatsApp chats and an explicit video with a subordinate were judged to be sexual harassment. What began as a “harmless” late-night exchange ended in financial loss, reputational damage, and a hard lesson. For men in senior positions, this is a warning: never blur the line between personal desire and professional duty. The workplace is built on hierarchy. A CEO or senior manager holds enormous influence over an employee’s career. Even if interactions appear consensual, the law views them through the lens of power imbalance. Courts will almost always side with the subordinate. In this case, private chats and a video—digital footprints we all leave behind—became evidence that crossed the line. The damage goes beyond money. A leader’s credibility, built over years, can be shattered overnight. Trust among staff erodes. Morale drops. An entire organization can be tainted by one person’s lapse in judgment. And in today’s environment, once a reputation is stained, it is almost impossible to restore. The truth is simple: leaders set the tone. If a boss engages in personal entanglements with employees, perceptions of favoritism and mistrust follow. What may seem like a private matter becomes a public scandal, and the consequences are unforgiving. The Stoic Marcus Aurelius wrote: “If it is not right, do not do it; if it is not true, do not say it.” Leadership requires restraint. In an age where every message can be screenshotted, every action recorded, executives cannot afford to be careless with boundaries. The lesson is clear. No late-night texts. No flirtation. No excuses. Protect your integrity, your organization, and your legacy. The cost of failing to do so is far greater than any fleeting satisfaction. #unplugged #MensCircle #leadership
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A Chief of Staff’s strength isn’t always being available. It’s trusting themselves enough to step back. As a Chief of Staff, your team and your leader relies on you… a lot. You’re their go-to. Their problem solver. Their safety net. The one who keeps things running even when they’re in back-to-back meetings, on the road, or deep in strategy mode. But here’s the thing: you can’t be any of those things if you’re burnt out. Boundaries aren’t about stepping away from your responsibilities. They’re about ensuring you can lead effectively when it matters most. So, how do you set boundaries while keeping trust intact? Start here: 🟡 Set Clear Expectations ↳ Define your availability and stick to it. Communicate your “office hours” and when you’re off the clock. ↳ Align with your exec on what truly needs your attention versus what can be delegated. 🟡 Define ‘Urgent’ Together ↳ Not everything needs an immediate response. Decide what’s urgent and what can wait. ↳ Protect focus by distinguishing between urgent and routine tasks. 🟡 Use Technology Wisely ↳ Automate where possible. Set clear OOO messages and delegate tasks. ↳ Turn off unnecessary notifications so you’re not distracted by things that can wait. 🟡 Lead by Example ↳ Respect your boundaries, and others will too. Model sustainable leadership and make time for rest. ↳ When you prioritize well-being, your team will follow suit. 🟡 Create a Handoff System ↳ Build a capable team that can manage in your absence. Define clear roles and responsibilities. ↳ Set processes that empower others to take over without confusion. 🟡 Retrain Yourself to Disconnect ↳ Trust your team to handle things while you’re offline. The work will still be there when you return. ↳ Rest is part of leadership. Recharge to be more focused and effective. 🟡 Reassess Regularly ↳ Periodically check in with your team to see if boundaries are working or need adjusting. ↳ Get feedback and stay open to adapting as your role or team evolves. The best Chiefs of Staff don’t just manage chaos—they manage their energy. Because when you set boundaries, you show up sharper. More focused. More effective. So, say it with me: “I won’t be checking email, so if you need anything, please give me a call.” And then? Actually, disconnect. In the comments: How do you set boundaries in a high-demand role? ♻ Share to help spread awareness of the Chief of Staff role. 👋 Follow Maggie Olson for daily CoS & leadership insights.
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When Dropbox shifted to #VirtualFirst, my Design team helped lead the efforts to create the new model in a way that actually reimagined modern work. By applying a human centered design approach to build Virtual First—understand what users need, develop hypotheses, design and pilot solutions, observe results and iterate— what we saw as a result was true cultural transformation. This way of working is intentionally designed to make space for creativity, tinkering and deep work, while also reserving time for synchronous collaboration and IRL time when we need it. Through this process, we quickly realized there was a need for more conversation around the unique challenges of working in distributed ways. That’s how we came up with the idea for Remotely Curious—a podcast where we dive deep into the world of remote work and the struggles that come with it. One of my favorite episodes is on the topic of setting boundaries, an art that can take practice while working remotely. It’s something we’re laser focused on here at Dropbox—83% of employees feel successful in designing their own work schedules, but we know our employees want continued support around boundary setting between their work and personal lives as we continue in our Virtual First journey. Psychologist, professor, and best-selling author Andrea Bonior joined Remotely Curious to guide us through the specifics of setting boundaries in the workplace. One lesson that really stuck with me from the conversation was the idea that "clarity is kindness." It’s easy to fall into the trap of people-pleasing, where we start equating saying “yes” as being nice and saying “no” as being “difficult” or creating an uncomfortable environment. But clarity—being clear about your limits and expectations—is actually one of the kindest things you can do for yourself and your team. As leaders in a distributed environment, this is incredibly important to maintaining balance and remaining in control of our work. Creating healthy boundaries in my life enables me to be both a better leader for my team, and a better father and equal contributor at home. By being intentional in supporting myself as well as having a support system, or a “Team Alastair” around me, I can maintain better balance so that I can be the best version of myself, maintain peak-level performance and continue to scale both professionally and personally. I highly recommend giving this one a listen, and would love to hear your thoughts. https://lnkd.in/dn8As9zG #productivity #innovation #futureofwork
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A manager who calls at 8 pm on a Tuesday isn't going to stop because you're tired. They stop when the cost of the behavior becomes clear. And this VP of Software Development client of mine, was going through this. Even when there was no emergency, she got that call. After-hours calls. Texts on weekends. Emails on vacations with an expectation of a same-day response. But things got worse when her CTO started copying her team on the late-night emails. It wasn’t just about the boundary anymore. Now, her team was watching it happen as well. And to be a good leader, she started to absorb enough of it that her team didn’t have to. But it was costing her. This is why I told her that the manager won’t stop calling when she is tired. They only stop when you make the cost of this behavior clear. And right now, there is no cost. You are telling them that this is acceptable. Boundaries at the senior level are not walls you build once. They are decisions you make every time. Until the other person understands that the limit is real. The harder question she had to sit with was different. If the boundary is set clearly and the behavior doesn't change, what then? That's the question I work through with executives in situations like this. Not just how to say no. But how to assess what the pattern is telling you about the organization? And whether the energy you're spending protecting your team from the culture above you is sustainable. Sometimes the answer is: set the boundary, and it holds. Sometimes the answer is: this is who this place is. Both are useful things to know. A lot of Product, Design, and Tech leaders are in this exact position right now. Staying because the market feels uncertain. But there is a cost to that too. And it compounds quietly. The leaders who are navigating this market well aren't the ones with the most patience. They're the ones who got honest about what they were actually tolerating, and built a strategy around that clarity.
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73% of engineering managers will lose their best engineer this year. Not because of compensation. Because they refused to have ONE difficult conversation with their worst one. You know exactly who I'm talking about: ↳ The Senior Engineer who says "no" to every initiative before hearing details ↳ The Tech Lead who complains about technical debt but blocks every refactoring proposal ↳ The Principal who creates problems in planning meetings then vanishes when solutions are needed Most managers debug everything except the conversation they're avoiding. But avoidance is just technical debt for your leadership. It compounds daily. While you're losing sleep managing around their dysfunction, they're comfortable staying exactly where they are. Your team sees it. Your A-players are watching you protect the worst performers while ignoring their excellence. The cost? Your best engineer updates their LinkedIn. Your worst one stays comfortable. Your identity shifts from "technical leader" to "human buffer." Here's what separates managers from leaders: Stop debugging their behavior. Start debugging your own conflict avoidance. The conversation you're not having isn't about their attitude. It's about the identity work you haven't done yet. Most managers think they need more empathy for difficult people. Wrong. You need emotional regulation while maintaining standards. The framework that works: ↳ Name the pattern: "I've noticed you respond with problems before exploring solutions. What's driving that?" ↳ Set the boundary: "This role requires collaborative problem-solving. Can you do that?" ↳ Create the choice: "You can develop this skill or we explore other options. What works better?" The identity shift required? From "I need to be liked" to "I need to be clear." Your difficult team members aren't broken. Your willingness to have difficult conversations is. Great technical leaders don't manage people around problems. They create clarity that solves them. ♻️ Share this if your network needs permission to stop managing around dysfunction. 🔔 Follow Dan Tudorache for leadership insights that debug the identity blocks keeping you from difficult conversations.
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Something I often remind executives is that availability does not equate to leadership. Just because you are constantly reachable doesn’t mean you are being supportive; it often indicates a lack of focus. When you tell your team, “Ping me anytime,” you might believe you’re fostering an open-door policy, but what you’re really conveying is that you don’t protect the mental space required for effective leadership. This can lead your team to feel they have access to you, but in reality, they may struggle to find clarity or direction. Moreover, creating a culture of constant availability can breed dependency. Team members might stop thinking critically, preparing fully, or solving problems independently because they’ve learned to rely on you as their go-to source for answers. Great leaders understand that setting boundaries is not a sign of arrogance or aloofness; rather, it reflects a commitment to responsibility. By establishing limits, you encourage your team to engage deeply with their work, fostering growth and innovation. #Leadership #TeamDynamics #BoundariesMatter
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🔹 Leadership didn’t stop evolving. It got more consequential. From certainty → to sense-making From control → to clarity But that was only the visible part of the transition. This is the harder one. Because once AI enters decision-making, leadership stops being about what you decide and starts being about what you allow, encourage, and reward. That’s governance. Not the bureaucratic kind. The leadership kind. Here’s where many organizations stumble. They set goals. But forget guardrails. They optimize outcomes. But skip the conversation about values. They move fast. Without deciding what must never be broken along the way. So Part 2 zooms in on what leadership actually requires in an AI-augmented world. 1️⃣ Set guardrails, not just goals Ambition without boundaries doesn’t scale innovation. It scales risk. Guardrails clarify what success cannot cost. Trust. Privacy. Fairness. Human recourse. 2️⃣ Decide justice upfront What feels “fair” in a meeting room can feel very different to someone affected by an automated decision. If AI gets it wrong: – Who owns the error? – Who can challenge it? – Who fixes it? Those answers shouldn’t come after deployment. 3️⃣ Use AI to extend thinking, not outsource it The best leaders aren’t faster because of tools. They’re clearer because judgment becomes visible. AI exposes assumptions. It doesn’t replace responsibility. 4️⃣ Lead through systems, incentives, and trust Culture won’t save you if incentives reward speed over sound decisions. And policy won’t help if people don’t feel safe raising concerns. True leadership hears. But it also steers. The goal isn’t to control every AI outcome. That’s impossible. The goal is to shape the systems and incentives guiding those outcomes. Yesterday’s leadership experience taught us how to decide. Today’s leadership requirement is knowing how decisions happen at scale. And that’s the real transition map. • If Part 1 (in the link below) was about mindset, Part 2 is about responsibility. • Save this if AI governance is now on your leadership agenda. • Repost if leadership needs updating, not defending. ♻️ Repost if you believe leadership needs updating, not defending. 🔔 Follow Ranjana Sharma for practical insights on leading with clarity, empathy, and impact in an AI-powered world.
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𝗕𝗲𝗶𝗻𝗴 ‘𝘁𝗼𝗼 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲’ 𝗱𝗼𝗲𝘀𝗻’𝘁 𝗺𝗮𝗸𝗲 𝘆𝗼𝘂 𝗮 𝗴𝗿𝗲𝗮𝘁 𝗹𝗲𝗮𝗱𝗲𝗿 — 𝗶𝘁 𝗺𝗮𝗸𝗲𝘀 𝘆𝗼𝘂 𝗮𝗻 𝗲𝘅𝗵𝗮𝘂𝘀𝘁𝗲𝗱 𝗼𝗻𝗲. One of my clients, a senior operations manager, came to me completely depleted. He was the guy who always said yes. Yes to late-night calls. Yes to covering for his team. Yes to every “quick favor” from leadership. From the outside, he looked dependable — the leader everyone could count on. But behind the scenes, he was unraveling. He’d open his laptop at midnight, heart racing, convinced that if he didn’t respond, everything would fall apart. He told me, “I can’t even think strategically anymore — I’m too busy putting out fires.” If you’ve ever found yourself saying “yes” when you meant “no,” this one’s for you. That’s the hidden cost of weak boundaries. They don’t just drain your energy — they dilute your impact. When you’re always reacting, you stop leading. The turning point came when he started saying “not right now” instead of “sure.” He set clear communication windows and stopped answering messages after hours. Within weeks, his tone softened. His meetings ran smoother. And his team stopped relying on him for every decision. Six months later, he got promoted — not because he worked more, but because he led better. 💡 Leadership Tip: Boundaries don’t limit your leadership — they define it. Without them, you teach others to value your time less than you do. If you’re ready to lead with calm instead of chaos, RECLAIM will help you build boundaries that fuel your success — not drain it. #LeadershipDevelopment #EmotionalIntelligence #WorkplaceWellbeing
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