𝗖𝗹𝗲𝗮𝗿 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗶𝘀𝗻'𝘁 𝗮𝗯𝗼𝘂𝘁 𝘄𝗿𝗶𝘁𝗶𝗻𝗴. 𝗜𝘁'𝘀 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗶𝗻𝗸𝗶𝗻𝗴. I came across a video about why clear documentation matters, and although it was lighthearted, it captured a challenge I've seen repeatedly while working with organizations. Most teams believe they have documented their processes. What they've often documented are the steps, while leaving out the judgment behind them. Experienced people fill in those gaps automatically because they know which shortcuts to take, which exceptions to ignore, and which decisions require extra attention. New colleagues don't have that advantage, which is why the same document that looks perfectly clear to one person can be frustratingly incomplete to another. 𝗜𝗳 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗼𝗻𝗹𝘆 𝘄𝗼𝗿𝗸𝘀 𝘄𝗵𝗲𝗻 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗽𝗲𝗼𝗽𝗹𝗲 𝗮𝗿𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗼𝗼𝗺, 𝗶𝘁 𝗶𝘀𝗻'𝘁 𝗮 𝗽𝗿𝗼𝗰𝗲𝘀𝘀. 𝗜𝘁'𝘀 𝘁𝗿𝗶𝗯𝗮𝗹 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲. The strongest organizations don't become resilient because they hire exceptional people. They become resilient because exceptional people make their knowledge transferable. They create documentation that explains not only what to do, but also why it matters, when to adapt, and how success should be measured. That's becoming an increasingly valuable leadership skill because every new hire, every cross-functional project, and every technology initiative depends on the same foundation. Clarity. 𝗪𝗵𝗲𝗿𝗲 𝗱𝗼𝗲𝘀 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝘀𝘁𝗶𝗹𝗹 𝗿𝗲𝗹𝘆 𝗼𝗻 𝘁𝗿𝗶𝗯𝗮𝗹 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗶𝗻𝘀𝘁𝗲𝗮𝗱 𝗼𝗳 𝗰𝗹𝗲𝗮𝗿 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻? #Leadership #KnowledgeManagement #FutureOfWork #Management #Communication Source: Noelidavid
Productivity
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In our new paper we ran an experiment at Procter and Gamble with 776 experienced professionals solving real business problems. We found that individuals randomly assiged to use AI did as well as a team of two without AI. And AI-augmented teams produced more exceptional solutions. The teams using AI were happier as well. Even more interesting: AI broke down professional silos. R&D people with AI produced more commercial work and commercial people with AI had more technical solutions. The standard model of "AI as productivity tool" may be too limiting. Today’s AI can function as a kind of teammate, offering better performance, expertise sharing, and even positive emotional experiences. This was a massive team effort with work led by Fabrizio Dell'Acqua, Charles Ayoubi, and Karim Lakhani along with Hila Lifshitz, Raffaella Sadun, Lilach M., me and our partners at P&G: Yi Han, Jeff Goldman, Hari Nair and Stewart Taub Subatack about the work here: https://lnkd.in/ehJr8CxM Paper: https://lnkd.in/e-ZGZmW9
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Last week, I described four design patterns for AI agentic workflows that I believe will drive significant progress: Reflection, Tool use, Planning and Multi-agent collaboration. Instead of having an LLM generate its final output directly, an agentic workflow prompts the LLM multiple times, giving it opportunities to build step by step to higher-quality output. Here, I'd like to discuss Reflection. It's relatively quick to implement, and I've seen it lead to surprising performance gains. You may have had the experience of prompting ChatGPT/Claude/Gemini, receiving unsatisfactory output, delivering critical feedback to help the LLM improve its response, and then getting a better response. What if you automate the step of delivering critical feedback, so the model automatically criticizes its own output and improves its response? This is the crux of Reflection. Take the task of asking an LLM to write code. We can prompt it to generate the desired code directly to carry out some task X. Then, we can prompt it to reflect on its own output, perhaps as follows: Here’s code intended for task X: [previously generated code] Check the code carefully for correctness, style, and efficiency, and give constructive criticism for how to improve it. Sometimes this causes the LLM to spot problems and come up with constructive suggestions. Next, we can prompt the LLM with context including (i) the previously generated code and (ii) the constructive feedback, and ask it to use the feedback to rewrite the code. This can lead to a better response. Repeating the criticism/rewrite process might yield further improvements. This self-reflection process allows the LLM to spot gaps and improve its output on a variety of tasks including producing code, writing text, and answering questions. And we can go beyond self-reflection by giving the LLM tools that help evaluate its output; for example, running its code through a few unit tests to check whether it generates correct results on test cases or searching the web to double-check text output. Then it can reflect on any errors it found and come up with ideas for improvement. Further, we can implement Reflection using a multi-agent framework. I've found it convenient to create two agents, one prompted to generate good outputs and the other prompted to give constructive criticism of the first agent's output. The resulting discussion between the two agents leads to improved responses. Reflection is a relatively basic type of agentic workflow, but I've been delighted by how much it improved my applications’ results. If you’re interested in learning more about reflection, I recommend: - Self-Refine: Iterative Refinement with Self-Feedback, by Madaan et al. (2023) - Reflexion: Language Agents with Verbal Reinforcement Learning, by Shinn et al. (2023) - CRITIC: Large Language Models Can Self-Correct with Tool-Interactive Critiquing, by Gou et al. (2024) [Original text: https://lnkd.in/g4bTuWtU ]
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It’s simple math 🧐 I use to think that motivation was the key to monumental success. Long story short, it’s not. It’s about the little things you do every day that will take you from reasonable to slightly unreasonable to completely unreasonable progress. Your future is not defined by how motivated you are, but by your daily routines and systems. I believe in this so much that we named our company Butterfly 3ffect to reflect the value of incremental gains. we believe that that’s how the best people and brands grow. Here’s how you grow the small way: 1. Start by setting achievable goals, like reading one chapter of a book each day or going for a short walk 2. Practice gratitude by writing down three things you're thankful for every night before bed 3. Engage in daily self-reflection, even if it's just for a few minutes, to assess your thoughts and actions 4. Incorporate small acts of kindness into your daily routine, like holding the door for someone or offering a genuine compliment 5. Learn something new every day, whether it's a fun fact, a new word, or a new skill 6. Prioritise self-care by getting enough sleep, staying hydrated, and taking breaks when needed 7. Surround yourself with positive influences, whether it's uplifting books, supportive friends, or inspiring podcasts 8. Embrace failure as a learning opportunity and a stepping stone to growth 9. Stay consistent and patient, knowing that small progress over time adds up to significant improvement 10. Celebrate your achievements, no matter how small, to stay motivated and encouraged along the way.
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The silent productivity killer you've never heard of... Attention Residue (and 3 strategies to fight back): The concept of "attention residue" was first identified by University of Washington business professor Dr. Sophie Leroy in 2009. The idea is quite simple: There is a cognitive cost to shifting your attention from one task to another. When our attention is shifted, there is a "residue" that remains in the brain and impairs our cognitive performance on the new task. Put differently, you may think your attention has fully shifted to the next task, but your brain has a lag—it thinks otherwise! It's relatively easy to find examples of this effect in your own life: • You get on a call but are still thinking about the prior call. • An email pops up during meeting and derails your focus. • You check your phone during a lecture and can't refocus afterwards. There are two key points worth noting here: 1. The research indicates it doesn't seem to matter whether the task switch is "macro" (i.e. moving from one major task to the next) or "micro" (i.e. pausing one major task for a quick check on some minor task). 2. The challenge is even more pronounced in a remote/hybrid world, where we're free to roam the internet, have our chat apps open, and check our phones all while appearing to be focused in a Zoom meeting. With apologies to any self-proclaimed proficient multitaskers, the research is very clear: Every single time you call upon your brain to move away from one task and toward another, you are hurting its performance—your work quality and efficiency suffer. Author Cal Newport puts it well: "If, like most, you rarely go more than 10–15 minutes without a just check, you have effectively put yourself in a persistent state of self-imposed cognitive handicap." Here are three strategies to manage attention residue and fight back: 1. Focus Work Blocks: Block time on your calendar for sprints of focused energy. Set a timer for a 45-90 minute window, close everything except the task at hand, and focus on one thing. It works wonders. 2. Take a Breather: Whenever possible, create open windows of 5-15 minutes between higher value tasks. Schedule 25-minute calls. Block those windows on your calendar. During them, take a walk or close your eyes and breathe. 3. Batch Processing: You still have to reply to messages and emails. Pick a few windows during the day when you will deeply focus on the task of processing and replying to these. Your response quality will go up from this batching, and they won't bleed into the rest of your day. Attention residue is a silent killer of your work quality and efficiency. Understanding it—and taking the steps to fight back—will have an immediate positive impact on your work and life. If you enjoyed this or learned something, share it with others and follow me Sahil Bloom for more in future! The beautiful visualization is by Roberto Ferraro.
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Want to stay motivated every single day? Borrow a strategy from Harvard. Then borrow another from stand up comedy. Together, they’re a powerhouse for momentum, motivation, and mastery. Here’s how it works: Let’s start with Harvard. Researcher Teresa Amabile studied 12,000 daily work diaries across 8 companies. She wanted to know: What truly motivates people on a day to day basis? What she found changed how we understand drive. The #1 driver of daily motivation wasn’t: Money Praise Perks It was progress. The days people made progress on meaningful work were the days they felt the best. Progress isn’t a luxury. It’s a psychological necessity. So how do we make progress feel visible especially on days when it’s not? Use a “Progress Ritual.” → At the end of the day, pause. → Write down 3 small ways you moved forward. → That’s it. No fanfare. Just ritual. This works because we rarely notice our progress in real time. It gets buried under busyness, meetings, and mental noise. The act of looking back gives your brain the reward it needs to keep going. Momentum builds from meaning. Now let’s add some comedy. Young Jerry Seinfeld had one goal: write new material every day. To stay on track, he created a brilliant system. Each day he wrote, he put a big red X on his calendar. Soon, a chain of Xs formed. And here’s the key: Don’t break the chain. One red X becomes two. Two becomes ten. Ten becomes identity. Whether you’re writing, coding, or training Daily action + visual chain = long-term motivation. Summary: The Two-Part Motivation System From Harvard: Record 3 ways you made progress each day. From Seinfeld: Mark an X for each day you show up then don’t break the chain. Progress fuels purpose. Consistency fuels confidence. Apply both and you’ll stay on track especially on the tough days. Because when your days get better, your weeks get better. When your weeks get better, your months get better. When your months get better, your life gets better. It starts with one small win today.
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When I spoke at the Naval Academy, they introduced me to a concept called "Commander’s Intent." It’s a military concept. But most leaders don’t realize their teams desperately need it. Here’s how it works: Before every mission, the commanding officer lays out one thing clearly— this is what success looks like. No endless strategy decks. No overcomplicated objectives. Just a clear outcome everyone can rally around. JFK gave one of the best examples in 1961: "We will put a man on the moon and bring him safely home." That was it. No roadmap. No play-by-play instructions. Just a single, undeniable goal. And yet, that clarity was enough. It aligned an entire nation, Mobilized thousands of people, And drove one of the most ambitious missions in history. That’s Commander’s Intent in action. And it’s exactly what most teams are missing. When teams are divided, leaders assume it’s about personality clashes, office politics, or competing priorities. But more often than not? It’s just a lack of clarity. Without a clear definition of success, people start fighting over their own agendas. They argue over who's right instead of focusing on "what’s right." High-performing teams don’t have time for that. They know exactly where they’re going. So if your team feels divided, don’t play referee. Set the mission. Make the goal crystal clear. Because teams don’t fall apart from too many opinions. They fall apart when no one knows what "done" looks like.
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In today's tech-driven world, our phones can distract us from important moments. Time can slip away unnoticed, and we may regret missing our kids growing up or not being there for our aging parents. Our phones have become an extension of ourselves, but at what cost? ⮕ Studies show the average person checks their phone 96 times a day ⮕ Children often feel they're competing with screens for parental attention ⮕ Excessive device use can lead to missed moments and strained relationships What excessive phone usage could cost: ☹ 𝐄𝐦𝐨𝐭𝐢𝐨𝐧𝐚𝐥 𝐃𝐢𝐬𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧: We risk creating emotional distance in our closest relationships. ☹ 𝐌𝐞𝐦𝐨𝐫𝐲 𝐋𝐨𝐬𝐬: The most cherished memories are made in moments of genuine presence, not through a screen. ☹ 𝐌𝐞𝐧𝐭𝐚𝐥 𝐇𝐞𝐚𝐥𝐭𝐡 𝐃𝐞𝐜𝐥𝐢𝐧𝐞: Continuous exposure to screens can lead to increased anxiety, depression, and stress. ☹ 𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐇𝐞𝐚𝐥𝐭𝐡 𝐈𝐬𝐬𝐮𝐞𝐬: Constant use of devices contributes to eye strain, poor posture, and disrupted sleep patterns. How can we reclaim our lives from our devices? ✅ 𝐒𝐞𝐭 𝐁𝐨𝐮𝐧𝐝𝐚𝐫𝐢𝐞𝐬: Establish no-phone zones, such as the dinner table or during family activities. ✅ 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐃𝐞𝐭𝐨𝐱: Schedule regular breaks from your phone to reconnect with the world around you. ✅ 𝐌𝐢𝐧𝐝𝐟𝐮𝐥 𝐔𝐬𝐚𝐠𝐞: Be intentional about when and how you use your phone, focusing on its purpose rather than mindless scrolling. ✅ 𝐄𝐧𝐠𝐚𝐠𝐞 𝐅𝐮𝐥𝐥𝐲: Prioritize face-to-face interactions and be present in conversations and activities. Our devices are tools meant to enhance our lives, not control them Challenge yourself to a 24-hour phone-free period this weekend. Use this time to reconnect with family, engage in a new activity, or simply be present in your surroundings. What steps will you take today to be more present with your loved ones? #parenting #children #relationship
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5 practical steps to finally build a routine that sticks: 1. Start slow We often want to make overnight changes. But our body and mind will resist the change. So we have to trick them by making the change happen slowly. For example, waking up 10 minutes earlier - and another 10 minutes after every few weeks - until you wake up one hour before over a few months. 2. Measure progress Humans do not feel as much joy in hitting a target as they do in working towards a target. If you find a way to measure progress along the way, you will enjoy the routine a lot more. For example, don’t focus on finishing a book. Just read one page a day. Mark the days on a calendar. That will make you feel like a winner! 3. The 2-minute rule The hardest part of setting a routine is to get started. Whatever it is that you want to set as a routine, do it for just 2 mins. Slowly, you will get used to it. 4. Win the week We often want to do everything that we want to do in a single day itself. Instead, plan your week and try to do everything you want to do, within a week. For example, you don't have to read everyday. Read only on weekends. 5. Reward yourself If you do what you want to do, give yourself a pat on the back. Reward yourself with something you would cherish. For example, I have distraction time scheduled for 3 slots everyday for 30 minutes each. This is my reward for doing all the things I have to do in the day. A routine is often mistaken as getting up early, having a set of time bound tasks, and clinically going through them No! A routine is how you accomplish what is important for you in life. Building one can be the best gift you can give yourself.
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