Everyone in marketing has had that meeting:
You've got a campaign concept that's interesting, maybe a little provocative, but by the time it's been through legal, product, sales, the executive team, and one more round of feedback, what you're left with is something so thoroughly inoffensive that no one will remember it 24 hours later...
Docebo's CMO, Kyle Lacy, wrote about this dynamic in a piece recently, and calls it what it is 'the consensus trap'.
The thing that struck me reading it is that the problem isn't any individual stakeholder asking for changes. Most of those requests are, individually, reasonable.
The problem is that the cumulative effect of optimizing for everyone's comfort is content that resonates with no one strongly enough to move them. It's industrializing mediocrity, and the tools we're adopting to produce more content faster are making it worse, not better, because they make it cheaper to produce bland work at scale.
The brands breaking through right now, across every category, share one thing in common: someone made a decision about what they stood for and held that line through the feedback cycles.
That's not a creative department issue, it's a leadership issue. And it's one of the few things AI can't solve for you.
Full piece here, worth 10 minutes of your time👇🏻
https://okt.to/uF5Vvc
Everyone wants to talk about strategy and AI, but no one wants to talk about the grind of actually making it work.