Learning Microsoft Dynamics 365: The Basics
With Shari L Oswald
Liked by 110 users
Duration: 1h 14m
Skill level: Beginner
Released: 4/14/2025
Course details
Looking for a comprehensive introduction to Dynamics 365, Microsoft’s platform for managing business operations and customer relationships? In this course, instructor Shari Oswald covers the essentials of how to navigate the system, manage records, and leverage core built-in features like dashboards, lists, and reports. Along the way, explore the basics of creating and managing accounts, contacts, and leads. By the end of this course, you’ll be equipped with the skills you need to harness Dynamics 365 effectively in your work.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
-
Showcase on your LinkedIn profile under “Licenses and Certificate” section
-
Download or print out as PDF to share with others
-
Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
-
-
Shruti Mishra-Patil, PMP®, CSM
Shruti Mishra-Patil, PMP®, CSM
Sr. Technical Project Manager | Leading AI & Digital Transformations | PMO Leader | Business Analyst | Technical Architect | SaaS & Cloud Platform |…
-
Hayley Dolby
Hayley Dolby
Digital Learning & Enterprise SaaS Enablement | SAP Service Cloud & Microsoft 365 | WalkMe & Whatfix | Open to New Opportunities
Contents
What’s included
- Test your knowledge 5 quizzes
- Learn on the go Access on tablet and phone
Similar courses
Download courses
Use your iOS or Android LinkedIn Learning app, and watch courses on your mobile device without an internet connection.