Program Coordinator

Full-Time

Onsite- Atlanta, GA (Chamblee-Dunwoody Area)

Hybrid

Job Posting: Training Program Coordinator

The U.S. Public Training Coordinator is responsible for the comprehensive coordination and administration of multiple U.S.-based certification training programs. This includes live instructor-led, virtual, online, and on-demand formats.

U.S. Public Training Coordination

Responsible for the end-to-end coordination of multiple U.S. certification training programs – live instructor-led/in-person, virtual, online, and on-demand.

• Secure US training locations for in-person events.
• Ensure timely orders of training materials for instructors and participants.

• Provide support for the Certification Team, Participants, and Instructors.

Pre-training administration and coordination – including, but not limited to:

• Serve as LMS coordinator for assigned program types: develop and update course registration descriptions and dates as new offerings become available.
• Coordinate cancellations and refunds with the Accounting Department.
• Coordinate production and delivery of training materials and information to clients, participants, and instructors.
• Prepare participants for their training experience by ensuring they receive all materials on time.
• Prepare instructor’s materials to ensure a quality training delivery experience.
• Coordinate location and catering services for public in-person events.
• Support monitoring the shared training inbox and provide prompt, effective customer service.
• Develop and manage targeted marketing campaigns to promote training programs, drive class recruitment, and increase enrollment.

Post-training administration – including but not limited to:

• Download and review class surveys.
• Review and finalize attendance records via LMS and reports.
• Prepare, manage, and share online event recordings via Zoom, SharePoint, and LMS.

AEE Shows and Expo Training Event coordination – including but not limited to:

• Assist with receiving and transporting supplies, Training Registration, distribution of materials, instructors, and attendees; and assist AEE Show and Expo personnel as needed.

Additional Duties and Responsibilities

• Provide the necessary data and insights to support the development of the annual public training schedule.
• Provide input from public training experiences to help shape future initiatives.
• Provide support to the Training Department in the absence of team members.
• Assist with the documentation and maintenance of standard training department SOPs.
• Collaborate with the Marketing Department to support registration and promote training.

Work Environment

• On-site
• Candidates must have valid U.S. work authorization

Physical Demands

This position will be performed on-site at the AEE office in Atlanta, GA. The physical demands outlined below represent the requirements necessary to successfully perform the essential duties of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Extended Work Hours: Due to the nature of the role, working more than 35 hours per week may be necessary to meet job responsibilities. Flexibility for occasional evening and weekend work may be required, particularly during events.
• Physical Demands: The role may involve occasional lifting of up to 30 lbs. Other physical tasks may be required based on the needs of the position.

The above statements are intended to describe the general nature and level of work performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, or physical demands associated with the role. Additional tasks may be assigned as needed, with reasonable accommodation available for individuals with disabilities to perform essential functions.

Travel Requirements

• Travel may be required up to 5% of the time for this role. Modes of transportation include air, car, and rail.

Equal Employment Opportunity Policy

AEE provides equal opportunity in all our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, military status, or any other category protected by federal, state, and local laws. This policy applies to all aspects of the employment relationship, including but not limited to recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Why You’ll Love Working Here

At AEE, we put people first, and that commitment starts with how we support our team. We offer a comprehensive benefits package, including:

• A generous profit-sharing retirement plan
• 22 days of PTO, paid holidays, and a year-end office closure
• Company-paid medical premiums for employees
• Dental and vision coverage for families
• Paid parental leave
• Bonus opportunities
• A company-paid wellness subscription
• Flexible work arrangements
• Company social gatherings and team events