Migrating to Microsoft Teams or Cisco Webex? Picking the platform is the easy decision. Pulling thousands of users, phone numbers, and configurations out of your legacy PBX and UC systems, is where migration projects actually stall. That's the part we take off your plate: • We pull the data to be migrated from your legacy telecom and UC systems • We generate, schedule, and send the commands needed for migration • We provide the tools, technology, and support for a fast, successful cutover If your team is evaluating a move to Teams or Webex, a short conversation now can save months of effort later. Comment or visit our website to set up a demonstration: unimax.com
About us
Unimax believes that administering PBX and voice messaging systems can be far less complex and costly, while delivering better service levels. We simplify voice system and UC management by providing tools for MACD autyomation, help desk agent MACDs, phone number and DID management, employee self service MACDs, Migration, advanced reporting, and much more for single and multi-vendor telecom environments. Unimax has been a leading innovator of voice system management tools for over 30 years. Our extensive customer list includes both Fortune 500 and SMB companies. Our partners include brand name telecom vendors, resellers, integrators, etc. This long-standing history has provided Unimax the technical expertise and experience required to help optimize the administration and management of your communications environment. Our products include: Automation for voice system MACDs HelpOne (simple telecom MACs for help desk agents) NumberPro (phone number management) LineOne (simple telecom MACs for self service employees) 2nd Nature (unified MACs for telecom administrators and engineers) Migration tools voice system platform transitions Our technology is compatible with telecom and UC systems from Avaya®/Nortel®, Cisco®, Microsoft®, OpenText® (formerly AVST® and XMedius®), and others. Our solutions also integrate voice systems with business software such as Microsoft’s Active Directory®, ITSM platforms, human resource applications, call accounting, E-911, etc. Careers: Unimax was voted one of the Best 100 Companies to Work For by Minnesota Business Magazine and in recent years earned the designation of one of the Best Places to Work by Minneapolis/St. Paul Business Journal. We hire highly qualified and energetic people who thrive on excellence. If you have the enthusiasm, talent, and skills that we're looking for, Unimax may be the place for you.
- Website
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http://www.unimax.com
External link for Unimax
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Minneapolis, MN
- Type
- Privately Held
- Founded
- 1991
- Specialties
- Self Service Telecom Management, Unified Communications, Provisioning, Telecom Administration, Self Service Password Reset, Automated On and Off-Boarding, Voice System Automation, Configuration Management Software, PBX Software, and Voicemail Software
Locations
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Primary
Get directions
121 South 8th Street
Minneapolis, MN 55401, US
Employees at Unimax
Updates
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Still managing DIDs and phone numbers with spreadsheets? Unimax's NumberPro replaces manual tracking with a centralized, automated approach to phone number management across your UC environment. It simplifies the process of identifying, organizing, and reporting on DIDs, extensions, voicemail numbers, and toll-free numbers. • Instantly find the next available phone number, DID, extension, or voicemail number. • Always know whether numbers are available, used, reserved, or aging. • Synchronize inventory across PBX, UC, and voicemail systems - even in multi-vendor environments. Take the hassle and chaos out of number management. Three-minute demo video: https://lnkd.in/gbZzV89Q
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Automate provisioning across Microsoft Teams, Cisco, and Avaya. Skip manual UC and telecom provisioning and eliminate delays, rework, and errors. With Unimax, MACDs happen instantly. Simple, accurate, and efficient. • Works with: Microsoft Teams, Cisco, Avaya, and others • Shreds complexity: Even the toughest provisioning workflows • Flexible Triggers: AD, ServiceNow, HRIS, ITSM - you name it • Smart automation: “If This, Then That” logic for total control Want to learn more? Unimax.com
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Unimax’s Sentinel is a UC and telecom Call Analytics and CDR application that allows you to: • Instantly visualize KPIs like call volume, failures, anomalies, outages, and call quality • Identify routing issues and network degradation before they escalate • Generate clear usage reports and capacity assessments in minutes • Use AI-powered Natural Language Search to quickly find the data that matters most Simply put, Sentinel provides the visibility and analytics required to make better informed decisions. Become an instant know-it-all. 1-minute demo video: https://lnkd.in/gsNaAqRZ
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Unimax’s 2nd Nature product significantly reduces the cost and complexity of managing and administering UC and telecom environments that include Microsoft Teams, Cisco UC, Webex, Avaya, and Zoom. 2nd Nature makes it easy to: • View and manage your UC systems even in multi-vendor environments • Process UC and telecom MACDs in bulk • Always know what phone numbers and DIDs numbers are available, used, reserved and aging • Provision new employees in seconds - manually or with automation Learn more or schedule a demo: Unimax.com
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Routine UC and telecom MACDs don’t need senior engineers. Unimax’s HelpOne enables UC and telecom teams to delegate repetitive tasks to Tier 1 support without sacrificing oversight, security, or consistency. Fewer tickets. Faster resolutions. Better use of skilled resources. See how it works in this 2-minute video: https://lnkd.in/gDe_2AAU
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Managing DIDs and phone numbers shouldn’t require spreadsheets and guesswork. Unimax’s number management tool called NumberPro gives teams real-time visibility into their number inventory - making it easy to track usage, assign numbers instantly, and keep systems in sync across UC, voicemail, and PBX. Less manual effort. More control. Watch this 3-minute demo to see how it works: https://lnkd.in/gbZzV89Q
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UC systems, SBCs, and call processors all generate a constant stream of data, but turning it into insight is not always straightforward. Unimax's CDR Call Analytics tool Sentinel helps consolidate and analyze call data across Microsoft Teams, Cisco, and Avaya. Providing visibility into performance, quality, and usage, along with faster reporting and AI-powered natural language search. Quick video overview here: https://lnkd.in/gsNaAqRZ
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Unimax manages over 11 million UC end-points and we're just getting started. Unimax develops the best-selling UC management operational software in the world. As the market leader, we help the world’s most successful organizations manage and administer over eleven million UC and voice system end-points every day. This is more end-points than all other UC operational management vendors combined! If you are ready to improve your UC management capabilities, let's talk. Schedule a demo: www.unimax.com
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See you at DAFITC 2026 in Montgomery, AL! August 24-26 Unimax is headed to Department of the Airforce Information Technology & Cyberpower Conference (DAFITC) where we’ll be connecting with leaders across the DoD and federal IT community. Stop by to learn how our solutions help organizations streamline UC and telecom management. We’re looking forward to conversations with peers, partners, and attendees throughout the event. For more info, visit the DAFITC website: dafitc.com
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