Ever wondered how Pipedrive’s own sales team keeps thousands of customer conversations aligned across regions? As a global sales CRM, we rely on the same tools we recommend. CloudTalk, integrated with Pipedrive, gives our SDRs, AEs and Account Managers one calling system that supports faster outreach, clearer context and better coaching. 🔗Check the full case study in CloudTalk's post!
The Pipedrive story comes with a journey we couldn’t capture in just one headline. Before we wrote a single line, we made sure we truly understood how Pipedrive’s global teams work. Having in-depth interviews — from SDR leadership to AEs to Account Management — to understand what their customer journey looks like end to end. What became clear is that for teams of their size, nothing can work in isolation. Every conversation needs to connect — from the very first outbound call, to deal handoff, to long-term customer success. And that’s exactly the mindset we bring when we think about how CloudTalk should support businesses: one unified platform powering every stage of the journey. Their results speak for themselves: - 100% of calls automatically logged - 270+ monthly SDR calls fully tracked - AI speeding up coaching - Global teams aligned under one calling system inside Pipedrive And truthfully? This is only the beginning of our story with Pipedrive. We’re proud to support their teams today, and even more excited to grow alongside them as they continue to scale across continents. Thank you for trusting us to support your global operations - we don’t take it for granted.