Neon’s cover photo
Neon

Neon

Software Development

San Francisco, CA 11,044 followers

Commerce infrastructure, built for games

About us

Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments and fintech veterans who are gamers at heart, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and keep complexity off our customers’ plates. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure. Powered by a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive Capital, a16z, Griffin Gaming Partners, and Ribbit Capital.

Industry
Software Development
Company size
11-50 employees
Headquarters
San Francisco, CA
Type
Privately Held
Founded
2022
Specialties
mobilegames, fintech, payments, ecommerce, d2c, videogames, and merchantofrecord

Locations

Employees at Neon

Updates

  • View organization page for Neon

    11,044 followers

    🚨Google was just hit with a $1B fine for abusing its power in Europe, including for its restriction of alternative payments. 📣 Relevant excerpt from the notice: “Under the DMA, app developers that distribute their apps via Google Play should be able to inform customers – free of charge – of alternative, often cheaper, offers, and to direct them to those offers to make purchases, for example on websites or alternative app stores. The Commission found that Google failed to comply with that obligation. In particular, Google prevents app developers from freely communicating and promoting offers and concluding contracts with users in distribution channels of their choice, including third-party app stores. While Google can receive a fee for facilitating the initial acquisition of a new customer by an app developer via Google Play, the level of the steering-related fees charged by Google and the length of the charging period for these fees went beyond what is considered compliant with the DMA. The Commission has ordered Google to bring the non-compliance to an end. Google must implement measures to allow app developers distributing their apps via Google Play Store, both technically and contractually, to freely communicate, promote offers and conclude contracts with users not only within but also outside the Google Play app store. The fines imposed today on Google take into account the gravity and duration of the non-compliance.

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    Henna Virkkunen Henna Virkkunen is an Influencer

    Today, we took two decisions finding non-compliance by Google with the Digital Markets Act for self-preferencing its own services on Google Search, and for putting in place restrictions on businesses to direct consumers to alternative, often cheaper, purchase channels on Google Play (steering).   In this regard, we issued Google a fine of €460 million and a fine of €430 million respectively.   We found that Google harms businesses offering similar services, such as shopping or sports, by not granting them the same level of prominence on Google Search.   We also found that Google has restricted app developers from offering cheaper offers to customers in the Google Play app store. Google must now bring the non-compliance to an end and to refrain from continuing it in the future.   Today’s decisions send a clear message; we will not hesitate to use our tools to safeguard business and innovation opportunities opened up by the DMA. Read more here: https://lnkd.in/gDvYTipJ

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  • View organization page for Neon

    11,044 followers

    Merchants Eye gets it 💡 “Neon Commerce is making a high-stakes play to dismantle the "gatekeeper" economy in gaming. By focusing on gaming commerce infrastructure that prioritizes publisher autonomy over platform fees, they are hitting a massive pain point for developers tired of the 30% app store tax. This $13M round, backed by a heavyweight like KRAFTON, suggests the industry is finally ready to move from simple payment links to sophisticated, sovereign commerce ecosystems.”

    View organization page for Merchants Eye

    350 followers

    Neon Pay Secures $13M Series A to Disrupt Gaming Commerce Infrastructure Neon Commerce secures $13M Series A led by KRAFTON and a16z to scale its white-label gaming commerce infrastructure and bypass app store gatekeepers. Andreessen Horowitz Jonathan Lai | Chris Faught | Elin Jonsson | Thomas Ko #Payments #FinTech #Ecommerce #AndreessenHorowitz https://lnkd.in/eEt_7hQv

  • View organization page for Neon

    11,044 followers

    “Neon provides branded webshops, checkout, global payments, and merchant-of-record services designed specifically for games. The proposition is straightforward: publishers should be able to sell directly to players without having to build a multinational payments, tax, fraud, compliance, and support operation from scratch. The larger signal is about ownership. As alternative purchase flows become more viable, game companies are treating direct commerce as a core revenue and customer-data channel, not a side project hidden behind a promotional button.” Great analysis DevCuration !

    View organization page for DevCuration

    848 followers

    Neon just raised a $13M Series A to build a different kind of power layer for gaming: commerce infrastructure that lets publishers sell directly to players without pretending payments, tax, fraud, and compliance are side quests. Andreessen Horowitz and Renegade Partners led the round, with KRAFTON Inc. participating as a strategic investor. The financing brings Neon's reported total funding to $27M. The number matters, but customer behavior matters more. CEO Chris Faught told GamesBeat that some studios using Neon now generate 50% to 70% of their gross revenue through direct-to-consumer channels. Mobile game publishers have spent years renting distribution, customer access, and transaction economics from the platforms sitting between them and their players. Direct-to-consumer commerce changes that relationship. Publishers can own the storefront, control the customer experience, retain player data, and capture more of the economics while relying on a partner to handle the less glamorous work of tax, fraud, currency conversion, customer support, and payment routing. That is Neon's lane. Its platform combines branded webshops, hosted and embedded checkout, global payments, and merchant-of-record services. Neon manages tax collection and remittance, compliance, currency conversion, disputes, and player support, allowing publishers to operate a true commerce channel instead of bolting a promotional storefront onto an existing game. Legal and policy pressure surrounding app store payments has expanded opportunities for alternative purchase flows, even as the regulatory landscape continues to evolve. More importantly, direct commerce gives publishers something platform-controlled transactions rarely provide: a direct feedback loop showing who is buying, which offers convert, and how player behavior changes over time. Krafton's participation makes this more than financial validation. Neon and Krafton began working together in 2025, and the publisher now uses Neon's payments and commerce infrastructure. A strategic investor with a live deployment can evaluate the platform against the operational complexity that rarely appears in investor presentations. Neon plans to use the new capital to expand hiring, build loyalty capabilities, and enter additional markets. Direct commerce is moving from an optional margin optimization strategy to core infrastructure for game publishers. The companies that win will be the ones that remove complexity without taking ownership away from their customers. The strongest signal is not that publishers want another checkout vendor. It is that they want a durable relationship with their players, and investors are increasingly backing the infrastructure that makes direct ownership possible. #Gaming #FinTech #DirectToConsumer #DigitalCommerce #StartupFounders

  • View organization page for Neon

    11,044 followers

    Our own Chris Faught sat down with fintech and commerce luminary Karen Webster to discuss our Series A and vision for the future. In her own words... "If that arc sounds familiar, it should. It’s the eCommerce playbook, run in fast-forward. A brand starts out selling on Amazon because Amazon has the traffic. Then it stands up its own storefront. Then, over time, it builds the muscle to run its own customers, its own payments and its own distribution across a dozen channels at once. Gaming is now speed-running that same graduation. The trap is graduating straight into a new dependency. Traditional merchant-of-record providers will happily take payments, taxes, compliance and the rest of global commerce off a publisher’s plate. In doing so, plant themselves right between the publisher and the player, in the exact seat the app store used to occupy."

    Every great commerce story runs the same playbook.   A brand starts on Amazon because that's where the traffic is. Then it builds its own storefront. Then it learns to run its own customers, payments and distribution across a dozen channels at once.   Game publishers are now speed-running that exact graduation. And Neon is handing them the ecommerce playbook.   I talked with Chris Faught, Founder & CEO of Neon — the "Shopify of gaming," fresh off a $13M raise led by big game publisher KRAFTON Inc. His bet: publishers stop treating web stores as a way to dodge app-store fees and start running true omnichannel commerce. The app store, the web shop, the livestream, the community, the esports event, selling into every moment that already surrounds the game.   That's not fee arbitrage. That's a business.

  • View organization page for Neon

    11,044 followers

    Today we're proud to announce our $13M Series A, and welcome KRAFTON Inc. as both an investor and partner alongside returning investors A16Z GAMES and Renegade Partners. This support is validation of our two fundamental beliefs at Neon. First, that the future of games belongs to publishers and their players, not intermediaries and their app stores. And second, that this future only takes shape if publishers own the relationships and economics that make it theirs. Before Neon, publishers faced a hard choice: build a global payments and commerce operation themselves, or hand their players to a new middleman whose very business model depends on owning them. Choose the latter, and nothing changes. We'll be right back where we started, except with one more app store at the table. We started Neon because someone had to build the alternative. We give publishers strategic autonomy over their players, their data, and their economics, while running the pipes and managing the operational load. No ulterior motives or black boxes, just the infrastructure and expertise to help you succeed. To our investors, our team, and the publishers building with us: onward.

  • View organization page for Neon

    11,044 followers

    Today is a historic date in the Epic Games vs Apple / Google Play saga for two reasons, but Neon's two key points for publishers remains the same. ❓What's happening❓ 1️⃣ Google Play opens external payments in the US, UK, and Europe under its new fee structure, in which it splits its "service fee" from its "billing fee". 💡 Insight → Google will levy a 20-25% "service fee" on purchases that happen in-app AND app-to-web, such that most developers will pay 30% for in-app purchases, or ~25% for app-to-web purchases depending on their MoR. 2️⃣ Today marks the first time the Supreme Court of the U.S. has agreed to hear Apple's appeal in its fight with Epic, but it's been brought in to resolve a very specific question: what fee, if any, can Apple charge on app-to-web purchases? 💡 Insight → Until the ruling is finalized (~mid-2027), there is no fee on app-to-web purchases for iOS in the US. ❓ What do we do❓Neon's guidance to publishers: 🔍 Prioritize reach + data > fee savings. The power of A2W is giving as many players as possible an onramp to your ecosystem. Even if fee savings erodes, the long-term value comes from converting unknown users to known players. ⏳  Move fast. On iOS in the US, the fee savings are real while the rate sits at 0%. Every month you wait is money left on the table, and a missed chance to start moving players toward your own web channels. The longer this runs, the more those habits set in, and habituation is the part that compounds. #dtc #mobilegames #appstores #payments #ecommerce https://lnkd.in/gPGQe_6h

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  • View organization page for Neon

    11,044 followers

    Tune into the MRC | Merchant Risk Council VAMP virtual summit tomorrow, June 9, where our payments risk expert Maxime Regh will be tackling one of the key questions in payments right now: are dispute tools still worth the investment after the recent Visa Rules changes? Proud to see Neon's perspective represented alongside panelists from Adobe and Whitepages, bringing a fast-growing startup's voice to the conversation on fraud prevention and chargeback strategy. Time: 7:45-8:55 PM GMT+2 (10:45-11:55 AM PT / 1:45-2:55 PM ET) Registration Link: https://lnkd.in/gjnCq-e5

    Are dispute tools still worth the investment? That's one of the questions I'll be tackling tomorrow at the MRC | Merchant Risk Council VAMP virtual summit, where I'm joining a panel to dig into the ROI and effectiveness of dispute tools. With the recent changes to Visa Rules, the calculus has shifted. Are these tools still delivering the same value? And who should actually be prioritizing investment in them? These aren't abstract questions for us at Neon - they're front and center in how we're thinking right now. Grateful to be representing the team alongside Cora Younie (Whitepages) and Dhaval Shah (Adobe) moderated by Scott Stone (Optimized Payments). https://lnkd.in/evQjAYci

  • View organization page for Neon

    11,044 followers

    How might we make a distributed group actually feel like a team? Last month, we found one answer - different starting points, same finish line. The Neon team is spread across the world, and with that comes a palette of personalities, perspectives, and yes, competitive spirits. We brought everyone under one theme: video games in real life. San Francisco annihilated the go-kart track. Let’s just say, our resident F1 superfan lived up to every expectation. The rest of us are still recovering. New York struck the bowling lanes. Our winner scored twice as many points as everyone else - and still insisted it was never about winning. Humility at its finest. Remote joined from Manchester, London, Germany, Ukraine, and beyond. Time zones were not going to stop them. They went head to head in a virtual word battle, and turns out, the ones who are seemingly soft spoken have the strongest voice. Different cities, one team. Our best wins are shared ones. #neonteam #toinfinityandneon

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  • View organization page for Neon

    11,044 followers

    While every Friday at Neon looks different, there's one thing that always stays the same. Pizza Fridays have become one of our favorite traditions. A shared meal, good company, and the kind of conversations that remind us there are curious humans behind the work. We're people who take what we do seriously, but never ourselves too seriously. Since we started, Pizza Fridays have taken us places - from our San Francisco homebase, to the best pizza city in the world (yes, New York), to a sunny picnic toasting another month well spent. Oh, and it just so happens today is National Pizza Party Day! We’d say we planned this, but honestly, Pizza Fridays have always been the plan. What’s your team’s version of Pizza Friday? 🍕 #neonteam #pizzafridays #toinfinityandneon

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  • View organization page for Neon

    11,044 followers

    Stripe Sessions 2026 confirmed something we've been seeing from the ground up: the payments infrastructure layer for digital commerce is being fundamentally rebuilt. Here's what it means for game publishers. The Merchant of Record (MoR) model is becoming table stakes, and depth is the differentiator. Stripe's launch of Managed Payments as a generally available MoR solution is a signal that global reach is no longer the bar. For game publishers, what matters is local payment method coverage, gaming-specific compliance, and a platform that understands how games are actually monetized. General-purpose MoR solutions are catching up on geography. They're not catching up on gaming. Game publishers have been dealing with offer exploitation, multi-accounting, and bonus stacking long before the payments industry started talking about upstream fraud prevention. Stripe Sessions put a spotlight on this shift with Radar's expansion into free trial and promotional abuse prevention. We've been working through what that looks like natively inside a gaming payments platform because our publishers need it, not because it's becoming an industry trend. Getting publishers paid reliably in markets where traditional banking rails are slow or unreliable is a problem we work on every day. Stripe's announcement of stablecoin payouts reaching 160 markets by year-end is validation that this is no longer a future bet. We're actively evaluating where stablecoin rails create genuine value for gaming publishers and where the friction still outweighs the benefit. Gaming economies are already among the most complex commerce environments on the internet. Virtual goods, real-time entitlements, player wallets, cross-border transactions at scale. Stripe Sessions made clear that the major platforms are building agentic commerce infrastructure now. We think gaming is the most interesting proving ground for what that actually looks like in practice, and we're working with that assumption today. At Neon, our job is to stay ahead of these shifts so our publishers don't have to. If any of this connects to challenges you're thinking through, we'd like to hear from you. #gaming #gamingpayments #merchantofrecord #payments #StripeSessions

    • Aerial view of a conference room with rows of white chairs and a big pink projection with the word "Stripe" in the center
    • Man with sand colored polo shirt and blue jeans sitting cross legged on chair, speaking on stage. In the background, there is a projection titled "Fireside chat: Differentiating and scaling your vertical SaaS business" and "John Collison, Cofounder and President, Stripe."
    • Hot pink and violet background with the words "SaaS Platform Leaders Summit" in the middle
    • Geometric building with the word "stripe" projected in front of bright, neon purple and hot pink lights

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