Nebulab reposted this
I took a much-needed LinkedIn hiatus during December, so… Here’s my take on Shopify’s Winter ‘26 Edition, in anticipation of a longer and deeper post on the Nebulab blog. SIDEKICK Love all the progress and how it’s getting integrated into more and more surfaces, but I’d like to see more reliability. Only a few weeks ago, I asked it how much revenue Klaviyo was driving for one of our clients, and it kept telling me zero. Most of the time, it’s been a hit-or-miss experience for me. That said, it’s great to see Shopify embrace the concept of Skills, and I’m excited that app developers can finally integrate with Sidekick, which was initially advertised in Toronto last year. Can’t wait to see what the ecosystem builds with this. As for the ability for Sidekick to generate admin apps, I predicted this would happen a couple of months ago right here on LinkedIn—I HAVE PROOF. It’s clear that this will eventually be expanded to storefront-facing functionality. Horrible news for anyone (barely) making a living by selling $9.99/mo apps, and a net positive for the app ecosystem, which is in dire need of a shakeup. AGENTIC STOREFRONTS This stuff is the reason people go with Shopify. The average Shopify brand can now click a couple of buttons and start selling on ChatGPT. Meanwhile, everyone else out there will have to either ignore agentic shopping until it’s big enough to warrant a structured investment or jump on the train early at the expense of other channels. A/B TESTING I’m not sure how I feel about this, and I won’t know until I see it in action. If I know anything about Shopify, this will be a good-enough entry point for small brands but not usable by larger players with more sophisticated needs (e.g., multiple treatments, multiple or custom metrics, audience exclusions, etc.). What I would have loved instead of a first-party solution is a native API that enables third parties to A/B test with fewer gimmicks. The bottom line is that A/B testing is a large and complex field, and even those who do it for a living often get it wrong. I feel like Shopify would do better to sell shovels than dig gold here, but who am I to say. PRODUCT NETWORK I feel like this has the seeds of something good, but it’s addressing the wrong problem. Rather than launching dropshipping 2.0, Shopify should use the tons of data it has to play matchmaker across its merchant network and facilitate proper brand collabs. Also, isn’t this the same thing as Shopify Collective? What am I missing here? SPECIAL MENTION: SIMGYM This was truly baffling. My understanding is that synthetic audiences are close to useless, especially when used for qualitative research. In my (admittedly limited) experience, qualitative synthetic data has been unreliable and inconsistent. This is confirmed by whatever little research has been done on the matter. I’m not sure why Shopify thinks this is a good thing to pour resources into. #shopify #ai #ecommerce #dtc