We built Sales Hub to support every member of your sales team, all from one place. Reps can focus on selling, without spending time on busywork. Leaders can get full pipeline visibility, without any guesswork. And this year, HubSpot was named a Challenger in the 2026 Gartner® Magic Quadrant™ for CRM Sales. 🎉 Learn more about HubSpot’s impact at the link in comments. #gartnermagicquadrant #sales #hubspot
HubSpot
Software Development
Cambridge, Massachusetts 1,737,566 followers
The agentic customer platform to scale your business.
About us
HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers. HubSpot's award-winning culture has been recognized by Glassdoor, Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code. HubSpot is a flexible company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Amsterdam, Berlin, Bogota, Dublin, Ghent, London, Madrid, Paris, San Francisco, Singapore, Sydney, Tokyo and Toronto. To learn more about HubSpot, visit www.hubspot.com and to join our team, visit www.hubspot.com/careers
- Website
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https://hubspot.com
External link for HubSpot
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Cambridge, Massachusetts
- Type
- Public Company
- Founded
- 2006
- Specialties
- inbound marketing, marketing, internet marketing, online marketing, web marketing, software, blogging, SEO, marketing automation, social media, email marketing, analytics, sales, inbound sales, customer support, customer service, customer relationship management, help desk software, platform, customer code, and culture code
Locations
Employees at HubSpot
Updates
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41% dos times de CS no Brasil não têm um processo estruturado para alertar vendas sobre risco de churn. O cliente está insatisfeito, o time de atendimento percebe e essa informação nunca chega para quem poderia agir. O resultado aparece no número que ninguém quer discutir: retenção abaixo do potencial, não por falta de produto, mas por falta de contexto compartilhado. Ao mesmo tempo, 59% dos times de atendimento no Brasil já usam IA no suporte — mais que a média global de 33%. Adoção alta, mas o problema persiste: IA sem histórico real do cliente resolve FAQ, não resolve churn. É sobre isso que Alejandra Delyudice Lamadrid e Daniel Guimarães vão falar no dia 25 de agosto às 17h. O que você vai ver nesta sessão: → O custo invisível do suporte reativo — com dados do Panorama do GTM no Brasil 2026 → Como automatizar com controle gradual, sem correr o risco de automatizar errado → Como construir o handoff entre CS e vendas que realmente previne churn → Demo ao vivo de IA com contexto real de CRM — não de base de conhecimento genérica É um webinar para quem lidera CS, gerencia operações de atendimento ou quer entender onde a IA realmente entrega ROI em suporte — com 60 minutos e Q&A aberto no final. 🔗 Inscrição nos comentários. #hubspotbrasil #customerservice #retencao #churn #ia #cx #servicehub
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Hot take from our 2026 State of Social report: Using AI just for execution is one of the worst things you can do with it. And 94% of marketers are doing exactly that. Which means your content looks like everyone else's. Which means your audience is scrolling past. Which means the problem isn't AI. It's how you're using it. The brands breaking through are keeping the human as the head chef and AI as the sous chef. See the report at our link in comments. 🧡