All orders and transactions involving the release of personal information are encrypted using the latest 2048-bit RSA keys signed with SHA-256. Encryption is a process by which software scrambles your credit card number and personal information so that they're unreadable by anyone. When purchasing from us, your personal information is submitted directly to our processing partners (Stripe, Amazon, PayPal, or Apple Pay), so not even PublicLegal.com has access to your information. We are so confident in our security architecture that we offer our Website Security Guarantee, which will provide coverage against unauthorized charges on your credit card. In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases at PublicLegal.com, we will cover your liability up to $250.

In the highly unlikely event that you discover unauthorized charges on your credit card within 60 days of your purchase on the PublicLegal.com website, here's how you can redeem your claim:

Promptly contact your credit card company and report the unauthorized charges. You should ask to speak to a representative of the company's fraud department. They can inform you of the company's fraud claim process and determine whether or not to charge you a personal liability fee (normally $50).

If your credit card company: (a) determines that the charges were fraudulent charges resulting from your online purchase at PublicLegal.com, and (b) holds you liable for any of the unauthorized charges, contact us immediately. For your convenience, you can contact us by e-mail or by mail. In order to help you, we will need the following information:

• Your name
• Daytime phone number
• Billing address
• A copy of the credit card statement in question (please circle fraud charges)
• Proof of your credit card company's fraud determination and liability fee
• A description of the incident

Send an e-mail to [email protected] or mail your letter to: