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Water and waste water utilities see great opportunity in digitizing their business operations.

Despite steep challenges posed by aging infrastructures, innovative solutions are addressing difficult problems such as unbilled consumption, intelligent metering and leak detection. Other solutions can help optimize asset maintenance and field mobility, and monitor water quality.
Cognizant’s global water utilities practice has the deep industry and digital experience that water and waste water processing utilities need to drive new business value—from perfecting the customer experience to providing clean and safe water in a sustainable way.
UTILITIES ECOSYSTEM

Targeted solutions

Smart packaged solutions that help water utilities transform for the digital age.

UtilityOne Engage

An innovative, lightweight mobility app featuring account management, bill details, alerts and notifications, and more.

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UtilityOne Insights

An integrated customer management solution that delivers a holistic, omnichannel experience to our utility customers.

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Drawing on data from 4,000 business leaders globally, including 285 representing utilities, our researchers learned that utility executives will invest in digital to unlock future growth. Find out how new capabilities can help utility companies double their revenue by 2023.

Additional capabilities

SHOWCASE

Featured work

RESULTS

A top-performing major utility

increases customer satisfaction scores by 90% with a mobile app providing quick access to critical information.

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Take the first step

Serving customers by looking forward as well as back is a big promise, but the power of today’s new digital capabilities is vast and growing.

Let’s talk about how digital can work for your business.