PRIVACY POLICY

Last Updated: September 2, 2026

California Notice at Collection/State Privacy Rights: See the State Privacy Rights section below for important information about your rights under applicable state privacy laws.

This Privacy Policy ("Policy") describes how Pubmark Inc. d/b/a BookBub ("Company"), acting as the controller, collects, uses, and shares personal information of consumer users of our websites located at www.bookbub.com, www.chirpbooks.com, authorwebsites.bookbub.com ("Author Websites"), our mobile applications ("Applications") (collectively, the "Sites"), and our online services through BookBub and Chirp ("Services"). This Policy also applies to any of our other websites that post this Policy.

This Policy does not apply to information that is collected on and that we process on behalf of users that create websites through Author Websites. Our use of information that we process on behalf of these users is governed by our agreements with such users. If you have concerns regarding the collection or processing of your personal information through an author website, please direct your concerns to that user.

Notice to UK Users: Please see the Notice to UK Users section for additional information for individuals located in the United Kingdom (which we refer to as "UK") below.

CHANGES TO THIS POLICY

We will post any modifications or changes to our Privacy Policy on our Sites and Services. We reserve the right to modify the Policy at any time, so we encourage you to review it frequently. The "Last Updated" legend above indicates when this Policy was last changed. If we make any material changes to the Policy, we will notify you by updating the date of this Privacy Policy and posting a notice on our Sites or other appropriate means prior to those changes taking effect. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Services after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Services and our business.

WHAT WE COLLECT

There's a range of information we may collect about you so that we can operate our Sites, Services, or otherwise. This information may include:

Information You Give Us. Personal information you may provide to us includes:
- Contact data, such as your first and last name, email address, billing and mailing addresses, professional title and company name, and phone number.
- Demographic data, such as your city, state, country of residence, and postal code.
- Profile data, such as the username and password that you may set to establish an online account on the Services, interests, preferences, and any other information that you add to your account profile.
- Communications data based on our exchanges with you, including when you contact us through the Services, social media, or otherwise.
- Transactional data, such as information relating to or needed to complete your orders on or through the Services, including order numbers and transaction history.
- Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- Payment data needed to complete transactions, including your payment card information or bank account number.
- Promotion data, including information you share when you enter a sweepstakes, contest, or giveaway, or when you complete a survey.
- Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Information We Get From Others. We may get information about you from other sources, including:
- Public sources, such as social media platforms and other publicly available sources.
- Private sources, such as data providers and data licensors.
- Marketing partners, such as joint marketing partners and event co-sponsors.
- Third-party services that you use to sign into, or otherwise link to, your account. This data may include profile information that is made available to us based on your account settings on the third-party service.
Information Automatically Collected. We, our service providers, and our business partners may automatically log information about you, your device, and your interactions with the Services, our communications, and other online services, including:
- Device data, such as your computer or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g. phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g. Wi-Fi, LTE, 3G), and general location information such as city, state, or geographic area.
- Online activity data, such as pages or screens you view; how long you spend on a page or screen; the website you visited before browsing to the Service; navigation paths between pages or screens; information about your activity on a page or screen; access times and duration of access; authors you follow; books and advertisements you click; audiobooks you purchase or listen to; and your reactions, ratings, and reviews on books.
- Communication interaction data, such as your interactions with our emails or other communications (e.g. whether you open emails or click links within them). We may do this through the use of pixel tags or clear GIFs, which may be embedded invisibly in our emails.
Cookies and Similar Technologies. Some of our automatic data collection is facilitated by cookies and other technologies. For more information, see our Cookie Policy. We will also store a record of your preferences with respect to the use of these technologies in connection with the Service. For information concerning your choices with respect to the use of tracking technologies, see Your Choices section of our Cookie Policy below.
Data About Others. We may offer features that help users invite their friends or contacts to use the Services, and we may collect contact details about these invitees so we can deliver their invitations.

WHAT WE DO WITH THIS INFORMATION

We use the information we collect in the following ways:

Service Delivery. To operate, maintain, and improve our Sites and Services; to create and maintain your account, identify you as a user, and customize our Sites for your account; to send you administrative communications, which may include administrative emails, confirmations, technical notices, updates, and security alerts; to respond to your comments and questions; to process payments you make via our Sites, to communicate with you about events or contests in which you participate; to understand your needs and interests, and personalize your experience with the Services; and to provide support for the Services and respond to your requests, questions, and feedback.
Research & Development. To improve our Services and our business, and develop new products and services.
Creating Aggregated, De-identified and/or Anonymized Data. We may create aggregated, de-identified and/or anonymized data from personal information we collect. We make personal information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Services or promote our business, and will not attempt to reidentify any such data.
Marketing and Advertising. We, our service providers, and our advertising partners may collect and use your personal information for marketing and advertising purposes:
- Direct Marketing. We may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt-out of these communications as described in the Your Choices section below.
- Testimonials. We may publish testimonials and comments from users who have had positive experiences with our Services.
- Interest-Based Advertising. Our advertising partners may use cookies and similar technologies to collect information about your interactions with the Services (including the data described in the Information Automatically Collected section above), our communications, and other online services over time, and use this information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms.
Compliance & Operations. We may use your personal information to:
- comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations, or requests from government authorities;
- protect our, your, or others' rights, privacy, safety, or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements or our internal policies;
- enforce the terms and conditions that govern the Services; and
- prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.
Corporate Events or Restructurings. We may share certain personal information in the context of actual or prospective corporate events or restructurings. For more information, see the How We Share This Information section below.
Further Uses. In some cases, we may use your personal information for further uses, in which case we will ask for your consent to use your personal information for those further purposes, if they are not compatible with the initial purpose for which information was collected.

HOW WE SHARE THIS INFORMATION

We may share your personal information as follows:

Third Parties Designated by You. We may share your personal information with third parties where you have provided your consent to do so.
Our Third-Party Service Providers. We may share your personal information with our third-party service providers who provide services such as data analysis, information technology and related infrastructure, email delivery, and other similar services. We require that our third-party service providers use your personal information only to provide the services we've requested.
Payment Processors. Any payment card information you use to make a purchase on the Services is collected and processed directly by our payment processors, such as Braintree. Braintree may use your payment data in accordance with its privacy policy.
Our Advertising Partners. We may share your personal information with our third-party advertising partners who enable us to place ads on our Sites, or on third-party websites. For additional information, including options for opting out of our (and our advertising partners') use of cookies and similar technologies, refer to the sections below entitled Your Choices and Cookie Policy.
Our Other Services. We may share your personal information between our services, BookBub and Chirp. For example, if you create an account on Chirp, we may access the genres of books you like to read from your account on BookBub.
Corporate Events or Restructurings. We may share personal information in the context of an actual or proposed business deal (e.g. involving the sale or transfer of all, or a part of, our business or assets). These deals can include, among other things, any merger, financing, acquisition, or bankruptcy transaction or proceeding.
Other Disclosures. We may share personal information as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities to meet national security or law enforcement requirements; (c) to enforce our Privacy Policy; and (d) to protect our rights, privacy, safety, or property, and/or that of you or others.

INFORMATION THAT MAY BE PUBLICLY VISIBLE

If you have a social profile on BookBub, then certain information may be publicly visible, including your name and username; other users you're following; and your reactions, ratings, and reviews that you share with other BookBub users. If you haven't created a social profile, then we may have created one for you using the information you have previously provided, including parts of your email address, to facilitate interacting with features on the site. You can control the information that is publicly visible on your profile by adjusting your privacy settings.

We urge you to be very careful when deciding to disclose your personal information, or any other information, on our Sites.

YOUR CHOICES

In this section, we describe the rights and choices available to individuals. Individuals who are located in the UK can find additional information about their rights in the Notice to UK Users section below.

Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us (BookBub, Chirp). Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

Cookies and other technologies. For information about cookies and other technologies employed by the Service and how to control them, see our Cookie Policy below.

Blocking images/clear GIFs. Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.

Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" signals. To find out more about "Do Not Track," please visit https://www.allaboutdnt.com.

Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Managing settings on third-party services. If you choose to connect to our Services through a third-party service, then you may be able to use your account settings on that third-party service to limit the information we receive from it. If you revoke our ability to access information from a third-party service, that choice will not apply to information that we have already received.

Deleting your content or closing your account. You can choose to delete certain content through your account. If you wish to close your account, please contact us (BookBub, Chirp).

In order to use our Sites, you need to provide us with your email address. If you cannot provide us with your email address, you cannot use our Sites. You may have an account on BookBub, Chirp, or both Sites.

COOKIE POLICY

What does this Cookie Policy cover?

This Cookie Policy explains how we use cookies and other similar technologies on our websites that link to our Privacy Policy, as well as in our emails. It also outlines your choices around managing these cookies and similar technologies.

Managing your preferences

If you are looking to manage your preferences on our Sites relating to cookies and similar technologies, you can do so by blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings.

If you are looking to manage your preferences on www.bookbub.com relating to cookies and similar technologies (including opting-out), you can do so at any time here: Manage cookie preferences.

If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your device, and you may need to log in every time you visit our Site.

What types of technologies does the Company use?

We may use any or all of the following "technologies" on our Site and in our emails:

Cookies:

A cookie is a very small text file that may be placed on your browser or in the storage on your device. There are two types: "session cookies" and "persistent cookies":

Session cookies are cookies that disappear from your device or browser when you close your browser.
Persistent cookies stay on your device even after you close your browser.

Please note that both the Company and third-party service providers may set cookies via our Site. These "third-party cookies" are set by domains other than those we control, and may recognize your device across different websites.

Pixel tags:

A pixel tag is a single pixel, transparent GIF image with a unique identifier that can recognize certain types of data on your device (similar to how cookies do). They are used to operate and improve the Site and our email practices, including to help deliver cookies, count visits and understand usage and email campaign effectiveness.
For example, we may include pixel tags in emails to understand how you interact with that email, such as whether you opened the email, whether you forwarded it, whether you clicked on a link in the email that directed you to our Site, etc. These pixels may collect the time, location and operating system of the device you use to read the email.

Other similar technologies:

We may also use other tracking technologies for similar purposes as described in this Cookie Policy. Such technologies include:

Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

When we refer to cookies and "similar technologies" in this Cookie Policy, such reference includes reference to the pixel tags discussed above, HTML5 local storage / local shared objects, and other equivalent tracking technologies.

Why do we use cookies and similar technologies?

The purposes for which we use these technologies may fall into one of the following categories:

Strictly necessary technologies: these technologies are essential in order to enable our Site to provide the function you have requested, such as by helping to ensure that the content of a page loads quickly and effectively.
Functionality technologies: these technologies allow us to provide enhanced personalization and functionality, such as tailoring content to you, remembering your choices and preferences on the Site (e.g. language, text size, etc.) or remembering search parameters.
Analytics technologies: these technologies collect information on how users interact with our Site and enable us to improve how it operates, and improve our business more broadly. In particular, for more details about how Google uses data in the context of Google Analytics, please visit https://www.google.com/policies/privacy/partners/.
Advertising technologies: these technologies are deployed on the Site and collect information about your browsing habits in order to provide advertising which is more relevant to you and your interests. For example, they may remember the websites you have visited and share that information with other parties such as advertising technology service providers. In particular, for more details about how certain service providers use data in the context of advertising, please visit Google, Facebook, Rakuten Advertising, or AppLovin.
Social media technologies: these technologies are used when you share information using a social media sharing or "like" button on our Site or social media platform. This information may be linked to advertising activities.

How can you manage your consent?

You can control or limit how cookies and similar technologies are used by taking the following steps:

Blocking cookies in your browser. To do this, follow the instructions in your browser settings.
Managing your preferences on www.bookbub.com (including by opting-out) at any time here: Manage cookie preferences.
Pixel tags in emails can typically be blocked by default by configuring your preferences in your email client to block external images or setting it to show "plain text only" emails.

For more information about cookies, including about the cookies that have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Also, to learn more about targeting and advertising cookies and your choices more widely, you can go to the Network Advertising Initiative or the Digital Advertising Alliance's WebChoices.

DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes for which we collected it. These purposes may include satisfying any legal, accounting, or reporting requirements; establishing or defending legal claims; or fraud prevention.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of your personal information; the purposes for which we process your personal information and whether we can achieve those purposes through other means; and the applicable legal requirements.

When we no longer require the personal information we have collected about you, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. If we anonymize your personal information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.

INTERNATIONAL DATA TRANSFER

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Users in the UK should also read the information provided about transfers of personal information to recipients outside the UK, contained in the Notice to UK Users section below.

You can only use Chirp if you reside in the United States or Canada.

OTHER SITES AND SERVICES

The Sites and Services may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications, or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications, and online services you use.

OUR POLICY ON CHILDREN

Our Sites are not directed at children under 18. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us (BookBub, Chirp), and we will delete such information as soon as reasonably practicable.

SECURITY

We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all Internet and information technologies, and we cannot guarantee the security of your personal information.

USER TESTIMONIALS AND FEEDBACK

We often receive testimonials and comments from users who have had positive experiences with our Services, and we occasionally publish them. We obtain the user's consent prior to posting any feedback on a public area of our Sites.

CALIFORNIA NOTICE AT COLLECTION/STATE PRIVACY RIGHTS

Except as otherwise provided, this section only applies to residents of California and other states with privacy laws applicable to us that grant their residents the rights described below. In this section, the term "Personal Information" means information defined as "personal information," "personal data," or other similar terms of the state in which you reside. Please note that not all rights listed below may be afforded to you, and if you are not a resident of the relevant state, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it. We may also decline your request in certain cases as permitted by law.

Your privacy rights. You may have some or all of the rights listed below. However, these rights are not absolute, are subject to certain exceptions, and in certain cases, we may decline your request as permitted by law.

Right to know. You can request the following information about how we have collected and used your Personal Information during the past 12 months:
- The categories of Personal Information that we have collected.
- The categories of sources from which we collected Personal Information.
- The business or commercial purpose for collecting Personal Information.
- The categories of third parties with which we share Personal Information.
- The categories of Personal Information that we disclosed for a business purpose.
- The categories of third parties to whom the Personal Information was disclosed for a business purpose.
Access/portability. You can request a copy of certain Personal Information that we have collected about you during the past 12 months.
Appeal. You can appeal our denial of any request validly submitted.
Correction. You can ask us to correct inaccurate Personal Information that we have collected about you.
Deletion. You can ask us, subject to certain exceptions, to delete the Personal Information that we have collected from you.
Opt-out of certain processing for targeted advertising purposes. You can opt-out of certain processing of Personal Information for targeted advertising purposes.
Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by applicable state privacy laws.

How to exercise your rights to know, access/portability, appeal, correction, or deletion. You can submit requests to exercise your rights to information, access, appeal, correction, or deletion by contacting us (BookBub, Chirp) or by emailing us (BookBub, Chirp).

Exercising your right to opt-out of the "sharing" or processing of your Personal Information for targeted advertising purposes. Like many companies, we use services that help deliver interest-based ads to you as described above. You can opt-out of this tracking by visiting our Your Privacy Choices page (BookBub, Chirp). Your request to opt-out will apply only to the browser, device, and site from which you submit the request. You can also opt-out by enabling Global Privacy Control (GPC) for each supported browser that you use. Learn more about Global Privacy Control.

We share the following categories of Personal Information with advertising partners: Device data and Online activity data.

Verification of identity; authorized agents. We may need to verify your identity in order to process your requests to exercise your rights to know, access/portability, appeal, correction, or deletion requests and reserve the right to confirm your residency. To verify your identity, we may require logging into an online account if you have one, identifiers we can match against information we may have collected from you previously, government identification, a declaration under penalty of perjury, or other information, where permitted by law.

You may be permitted to authorize an authorized agent to make a request on your behalf. However, we may need to verify your authorized agent's identity and authority to act on your behalf. We may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you/or your agent to take additional steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your privacy rights on your behalf, the information we request to verify your identity, or confirmation that you have given the authorized agent permission to submit the request.

Additional information

Sensitive personal information. We do not use or disclose sensitive personal information of Colorado residents or for purposes that California residents have a right to limit under the California Consumer Privacy Act, as amended ("CCPA").
Sales. We do not "sell" personal information as defined by the CCPA and have not sold personal information in the preceding 12 months except to the extent that use of the interest-based advertising services described above constitutes a "sale" under the CCPA.
Under 18. We do not have actual knowledge that we have collected, sold, or shared the personal information of residents who are under 18 years of age.
Deidentification. We do not attempt to reidentify deidentified information derived from personal information, except for the purpose of testing whether our deidentification processes comply with applicable law.
Profiling. We do not engage in profiling, as defined by the state privacy laws, in furtherance of decisions that produce legal or similarly significant effects.
Sources and purposes. We collect all categories of Personal Information from the sources listed in the What We Collect section above and use them for the purposes described in the What We Do With This Information section above.
Collection and disclosure. The list below describes the Personal Information we collect by reference to the categories of Personal Information specified in the CCPA (Cal. Civ. Code §1798.140), and the categories of third parties to whom we disclose it. The terms in the list refer to the categories of information and third parties detailed above in the What We Collect and the How We Share This Information sections. Information you voluntarily provide to us, such as in forms, may contain other categories of Personal Information not described below. We may also disclose Personal Information to professional advisors, law enforcement and government authorities, and business transferees as described above.
- Identifiers. Identifiers may include Contact data, Demographic data, Profile data, Communications data, Transactional data, Marketing data, Promotion data, Data about others, Device data, Online activity data, and Communication interaction data. We may disclose this information with the following categories of third parties: Third Parties Designated by You, Our Third-Party Service Providers, Payment Processors, Our Advertising Partners, Our Other Services, Corporate Events or Restructurings, or Other Disclosures.
- California customer records. California customer records may include Contact data, Demographic data, Profile data, Communications data, Transactional data, Marketing data, Promotion data, Data about others, Device data, Online activity data, and Communication interaction data. We may disclose this information with the following categories of third parties: Third Parties Designated by You, Our Third-Party Service Providers, Payment Processors, Our Advertising Partners, Our Other Services, Corporate Events or Restructurings, or Other Disclosures.
- Commercial information. Commercial information may include Contact data, Demographic data, Profile data, Communications data, Transactional data, Marketing data, Promotion data, Data about others, Device data, Online activity data, and Communication interaction data. We may disclose this information with the following categories of third parties: Third Parties Designated by You, Our Third-Party Service Providers, Payment Processors, Our Advertising Partners, Our Other Services, Corporate Events or Restructurings, or Other Disclosures.
- Financial information. Financial information may include Transactional data and Payment data. We may disclose this information with the following categories of third parties: Our Third-Party Service Providers, Payment Processors, Our Other Services, Corporate Events or Restructurings, or Other Disclosures.
- Online identifiers. Online identifiers may include Contact data, Demographic data, Profile data, Communications data, Marketing data, Promotion data, Data about others, and Communication interaction data. We may disclose this information with the following categories of third parties: Third Parties Designated by You, Our Third-Party Service Providers, Payment Processors, Our Advertising Partners, Our Other Services, Corporate Events or Restructurings, or Other Disclosures.
- Internet or network information. Internet or network information may include Communications data, Device data, Online activity data, and Communication interaction data. We may disclose this information with the following categories of third parties: Third Parties Designated by You, Our Third-Party Service Providers, Payment Processors, Our Advertising Partners, Our Other Services, Corporate Events or Restructurings, or Other Disclosures.
- Inferences. Inferences may be derived from any of the above categories. We may disclose this information with the following categories of third parties: Third Parties Designated by You, Our Third-Party Service Providers, Payment Processors, Our Advertising Partners, Our Other Services, Corporate Events or Restructurings, or Other Disclosures.
- Protected classification characteristics. We do not intentionally collect this information, but it may be revealed in information we collect.

NOTICE TO UK USERS

Where this Notice to UK users applies. The information provided in this Notice to UK Users section applies only to individuals located in the United Kingdom (UK).

Personal information. References to "personal information" in this Privacy Policy should be understood to include a reference to "personal data" as defined in the UK General Data Protection Regulation ("UK GDPR"). Under the UK GDPR, "personal data" means information about individuals from which they are either directly identified or can be identified. The personal information that we collect from and about you is described in greater detail in the What We Collect section.

Controller. Pubmark Inc. d/b/a BookBub is the "controller" with respect to the processing of your personal information covered by this Privacy Policy for purposes of the UK GDPR. See the Contact Information section below for our contact details.

Our legal bases for processing

With respect to each of the purposes for which we use your personal information, the UK GDPR requires us to ensure that we have a "legal basis" for that use.

Our legal bases for processing your personal information described in this Privacy Policy are listed below:

Contractual Necessity. Where we need to process your personal information in order to deliver the Service to you, or where you have asked us to take specific action which requires us to process your personal information
Legitimate Interests. Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. More detail about the specific legitimate interests pursued in respect of each purpose we use your personal information for is set out in the list below
Compliance with Law. Where we need to comply with a legal or regulatory obligation
Consent. Where we have your specific consent to carry out the processing for the Purpose in question

We have set out below the legal bases we rely on with respect to the relevant purposes for which we use your personal information. For more information on these purposes and the data types involved, see the What We Do With This Information section above and the description of associated data sharing relevant to such purposes set out in the How We Share This Information section, also above.

Purpose: Service Delivery. Categories of personal information involved: contact data, demographic data, profile data, communications data, transactional data, marketing data, payment data, promotion data, data from third-party services, device data. Legal basis: Contractual Necessity. Legitimate Interests. We have a legitimate interest in ensuring the ongoing security and proper operation of our Service, our business and associated IT services, systems and networks.
Purpose: Research & Development. Categories of personal information involved: contact data, demographic data, profile data, communications data, data from third-party services, device data, online activity data, communication interaction data. Legal basis: Legitimate Interests. We have a legitimate interest in providing you with a good service and analyzing how you use it so that we can improve it over time, as well as developing and growing our business. Consent, in respect of any optional cookies used for this purpose.
Purpose: Creating Aggregated, De-identified and/or Anonymized Data. Categories of personal information involved: any and all data types relevant in the circumstances. Legal basis: Legitimate Interests. We have a legitimate interest in taking steps to preserve the privacy of our users.
Purpose: Direct Marketing. Categories of personal information involved: contact data, demographic data, marketing data, information we get from others. Legal basis: Legitimate Interests. We have a legitimate interest in promoting our operations and goals as an organization and sending marketing communications for that purpose. Consent, in circumstances or in jurisdictions where consent is required under applicable data protection laws to the sending of any given marketing communications.
Purpose: Testimonials. Categories of personal information involved: contact data (excluding your phone number or email address), communications data. Legal basis: Consent, in circumstances or in jurisdictions where consent is required under applicable data protection laws to use your personal information for promoting our operations and goals as an organization.
Purpose: Interest-Based Advertising. Categories of personal information involved: device data, online activity data, information we get from others. Legal basis: Consent, in circumstances or in jurisdictions where consent is required under applicable data protection laws to use your personal information for interest-based advertising purposes.
Purpose: Compliance & Operations. Categories of personal information involved: Any and all data types relevant in the circumstances. Legal basis: Compliance with Law. Legitimate Interests. Where Compliance with Law is not applicable, we have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We may also have a legitimate interest in ensuring the protection, maintenance, and enforcement of our rights, property, and/or safety.
Purpose: Corporate Events or Restructurings. Categories of personal information involved: Any and all data types relevant in the circumstances. Legal basis: Legitimate Interests. We have a legitimate interest in providing information to relevant third parties who are involved in an actual or prospective corporate event or restructuring (including to enable them to investigate — and, where relevant, to continue to operate — all or relevant part(s) of our operations).
Purpose: Further Uses. Categories of personal information involved: Any and all data types relevant in the circumstances. Legal basis: The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the personal information was collected. Consent, if the relevant further use is not compatible with the initial purpose for which the personal information was collected.

Other information

No obligation to provide personal information. You do not have to provide personal information to us. However, where we need to process your personal information either to comply with applicable law or to deliver our Service to you, and you fail to provide that personal information when requested, we may not be able to provide some or all of our Service to you. We will notify you if this is the case at the time.

Sensitive information. Subject to the next two paragraphs, we ask that you not send us, and you do not disclose, any sensitive personal information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through our Sites or otherwise to us.

If you send or disclose any sensitive personal information to us, you must consent to our processing of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing of such sensitive personal information, you must not submit such sensitive personal information to our Sites.

In certain cases, we may collect race and ethnicity information, LGBTQ identity, disability status, or other information from authors who choose to share it with us. This information is collected on a voluntary basis from authors with their explicit consent, and is used to audit and track promotions. If you're an author who provided this information, you can withdraw your consent at any time by contacting us.

Your additional rights

General. UK data protection laws may give you certain rights regarding your personal information in certain circumstances. If you are located in the UK, you may ask us to take the following actions in relation to your personal information that we hold:

Access. Provide you with information about our processing of your personal information and give you access to your personal information.
Correct. Update or correct inaccuracies in your personal information.
Delete. Delete your personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Transfer. Transfer to you or a third party of your choice a machine-readable copy of your personal information which you have provided to us.
Restrict. Restrict the processing of your personal information, for example, if you want us to establish its accuracy or the reason for processing it.
Object. Object to our processing of your personal information where we are relying on Legitimate Interests. You also have the right to object where we are processing your personal information for direct marketing purposes.
Withdraw Consent. When we use your personal information based on your consent, you have the right to withdraw that consent at any time.

Exercising These Rights. You may submit these requests by contacting us (BookBub, Chirp). We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your personal information). If we reject any request you may make, whether in whole or in part, we will let you know our grounds for doing so at the time, subject to any legal restrictions. Typically, you will not have to pay a fee to exercise your rights; however, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We try to respond to all legitimate requests within a month of receipt. It may take us longer than a month if your request is particularly complex or if you have made a number of requests; in this case, we will notify you and keep you updated.

Your Right to Lodge a Complaint with your Supervisory Authority. Although we urge you to contact us first to find a solution for any concern you may have, in addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the relevant supervisory authority.

CONTACT INFORMATION

Thanks for using our sites, and for reviewing our Privacy Policy. If you have any questions, please contact us (BookBub, Chirp).