Buy New
-
To see product details, add this item to your cart.
Ships from: Amazon Sold by: Marymelek
Used - Very Good
-
To see product details, add this item to your cart.
Ships from: ThriftBooks-Phoenix Sold by: ThriftBooks-Phoenix
Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.
Read instantly on your browser with Kindle for Web.
Using your mobile phone camera - scan the code below and download the Kindle app.
Follow the authors
OK
The Technology Fallacy: How People Are the Real Key to Digital Transformation (Management on the Cutting Edge)
Purchase options and add-ons
Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental.
The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.”
Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all.
A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.
- Print length280 pages
- LanguageEnglish
- PublisherThe MIT Press
- Publication dateApril 16, 2019
- Dimensions6.26 x 0.87 x 9.29 inches
- ISBN-100262039680
- ISBN-13978-0262039680
Discover the latest buzz-worthy books, from mysteries and romance to humor and nonfiction. Explore more
Explore your book, then jump right back to where you left off with Page Flip.
View high quality images that let you zoom in to take a closer look.
Enjoy features only possible in digital – start reading right away, carry your library with you, adjust the font, create shareable notes and highlights, and more.
Discover additional details about the events, people, and places in your book, with Wikipedia integration.
Frequently bought together

Customers who viewed this item also viewed
- Contemporary Issues in LeadershipPaperbackFREE Shipping by AmazonGet it as soon as Saturday, Sep 12Only 1 left in stock - order soon.
- Positive Communication for LeadersPaperbackFREE Shipping on orders over $35 shipped by AmazonGet it as soon as Monday, Sep 7
- Leading DigitalHardcoverFREE Shipping on orders over $35 shipped by AmazonGet it as soon as Monday, Sep 7Only 1 left in stock - order soon.
- The Digital Transformation Roadmap: Rebuild Your Organization for Continuous ChangeHardcoverFREE Shipping on orders over $35 shipped by AmazonGet it as soon as Monday, Sep 7
- The Digital Transformation Playbook: Rethink Your Business for the Digital Age (Columbia Business School Publishing)HardcoverFREE Shipping on orders over $35 shipped by AmazonGet it as soon as Monday, Sep 7Only 1 left in stock - order soon.
- Rewired: McKinsey's Playbook on How Leading Companies Win with Technology and AIHardcoverFREE Shipping on orders over $35 shipped by AmazonGet it as soon as Monday, Sep 7
Customers also bought or read
- Power to the Middle: Why Managers Hold the Keys to the Future of Work
Hardcover$18.11$18.11Delivery Mon, Sep 7 - The Digital Transformation Playbook: Rethink Your Business for the Digital Age (Columbia Business School Publishing)
Hardcover$15.99$15.99Delivery Mon, Sep 7 - Rewired: McKinsey's Playbook on How Leading Companies Win with Technology and AI
Hardcover$29.00$29.00Delivery Mon, Sep 7 - Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World#1 Best SellerEnterprise Data Computing
Hardcover$17.99$17.99Delivery Sep 9 - 11 - Disruptive Classroom Technologies: A Framework for Innovation in Education
Paperback$20.26$20.26Delivery Mon, Sep 7 - The Digital Transformation Roadmap: Rebuild Your Organization for Continuous Change
Hardcover$18.32$18.32Delivery Mon, Sep 7 - Power and Prediction: The Disruptive Economics of Artificial Intelligence
Hardcover$20.00$20.00Delivery Mon, Sep 7 - Leading Organization Design: How to Make Organization Design Decisions to Drive the Results You Want
Hardcover$22.86$22.86Delivery Sep 10 - 12 - HBR's 10 Must Reads on Leading Digital Transformation (with bonus article "How Apple Is Organized for Innovation" by Joel M. Podolny and Morten T. Hansen)
Paperback$13.10$13.10Delivery Sat, Sep 12 - Why Digital Transformations Fail: The Surprising Disciplines of How to Take Off and Stay Ahead
Hardcover$27.15$27.15FREE delivery Fri, Sep 11 - Team Topologies, 2nd Edition: Organizing Business and Technology for Fast Flow of Value
Paperback$22.86$22.86Delivery Mon, Sep 7 - Reinventing the Community College Business Model: Designing Colleges for Organizational Success (The Futures Series on Community Colleges)
Paperback$47.95$47.95FREE delivery Mon, Sep 7 - Rewired: The McKinsey Guide to Outcompeting in the Age of Digital and AI
Paperback$42.99$42.99FREE delivery Mon, Sep 7 - Co-Intelligence: Living and Working with AI#1 Best SellerRobotics & Automation
Hardcover$17.49$17.49Delivery Mon, Sep 7 - Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations
Paperback$11.17$11.17Delivery Mon, Sep 7 - Human + Machine, Updated and Expanded: Reimagining Work in the Age of AI
Hardcover$18.99$18.99Delivery Mon, Sep 7 - The Inclusion Dividend: Why Investing in Diversity & Inclusion Pays Off
Paperback$15.49$15.49Delivery Mon, Sep 7 - Qualitative Research: A Guide to Design and Implementation
Paperback$47.03$47.03FREE delivery Mon, Sep 7 - The Loudest Duck: Moving Beyond Diversity while Embracing Differences to Achieve Success at WorkTeachers' pick
Hardcover$9.22$9.22Delivery Mon, Sep 7 - There's Got to Be a Better Way: How to Deliver Results and Get Rid of the Stuff That Gets in the Way of Real Work
Hardcover$14.43$14.43Delivery Mon, Sep 7 - AI Snake Oil: What Artificial Intelligence Can Do, What It Can’t, and How to Tell the Difference
Paperback$13.97$13.97Delivery Mon, Sep 7
Editorial Reviews
Review
About the Author
Product details
- Publisher : The MIT Press
- Publication date : April 16, 2019
- Language : English
- Print length : 280 pages
- ISBN-10 : 0262039680
- ISBN-13 : 978-0262039680
- Item Weight : 1.21 pounds
- Dimensions : 6.26 x 0.87 x 9.29 inches
- Part of series : Management on the Cutting Edge
- Best Sellers Rank: #1,008,257 in Books (See Top 100 in Books)
- #269 in Social Aspects of Technology
- #1,751 in Business Management (Books)
- Customer Reviews:
Product Videos
About the authors

Jonathan Copulsky is an innovative marketing leader, growth strategist and thought leader with over 35 years of experience working at the intersection of brand, marketing strategy, content marketing and marketing technology. As a CMO, consultant and board member, Copulsky brings the ability to anticipate customer needs, reposition brands, architect fresh “go-market-solutions,” creatively apply new technologies, streamline customer-facing operations, build strong teams and engage diverse stakeholders to deliver measurable and impactful results.
Thought leadership has been a constant throughout Copulsky's career, with more than 35 bylined articles and interviews with leading business journals, such as The Wall Street Journal, Fortune and Business Week. Palgrave Macmillan published his critically acclaimed book, "Brand Resilience," a brand risk management primer in 2011. More recently, Copulsky co-authored “The Technology Fallacy: How People Are the Real Key to Digital Transformation,” published in 2019 as part of the Management on the Cutting Edge series from MIT Sloan Management Review and MIT Press. A follow-up book, "The Transformation Myth," will be published by MIT Press in September 2021. Jonathan is a charter member of the Board of Editors for the Journal of Applied Marketing.
At Northwestern University's Kellogg School of Management, Copulsky serves as the Program Director for the Executive Education Business Marketing Strategy course and is part of the faculty for the Executive Education Advanced Marketing course. Copulsky also teaches Customer Value Innovation and Introduction to Marketing Technology in Medill's graduate program in Integrated Marketing Communications and serves as the Executive Director for the Medill Spiegel Research Center.
Prior to joining Northwestern’s faculty, Copulsky spent 20 years as a senior principal with Deloitte, where his leadership roles included Global Insights Leader, Chief Marketing Officer, Chief Corporate Responsibility Officer, and Managing Principal for Deloitte's Customer and Marketing Strategy practice.
Jonathan received a BA in History from Haverford College, where he was elected to Phi Beta Kappa. He received his MBA from Stanford University, where he was an Arjay Miller Scholar and the recipient of the Deloitte, Haskins & Sells Accounting Excellence Award. He has worked extensively as a volunteer with numerous not-for-profit organizations and currently serves on the Board and Executive Committee of Openlands.

Anh Nguyen Phillips is a researcher, author, and former management consultant who has dedicated her career to exploring the interplay between technology and humanity. She is co-author of numerous articles and reports, as well as three books: The Technology Fallacy, a data-driven look at the centrality of culture to digital transformation; Work Better Together (June 2021); and The Transformation Myth (Sept 2021). Her work has been cited in leading publications such as the Wall Street Journal, MIT Sloan Management Review, Forbes, Fortune, and CIO Magazine. As the research director in Deloitte’s Global CEO Program, Anh directs research efforts that help the C-suite and board focus on the important role that technology, leadership, and culture play in fostering innovation, particularly in challenging and disruptive market environments.
When Anh isn’t writing books, she’s reading books. She occasionally takes breaks to cook and travel with her husband and two kids. They call Atlanta home.

Dr. Gerald C. (Jerry) Kane is a Professor of Information Systems and Faculty Director of the Edmund H. Shea, Jr. Center for Entrepreneurship at Boston College’s Carroll School of Management. He teaches about how companies respond to digital disruption to undergraduate, graduate, and executive education students worldwide.
His first book, "The Technology Fallacy: How People are the Real Key to Digital Transformation" encapsulates 5 years of research into how companies are effectively responding to digital disruption and transformation. Successful transformation efforts have less to do with the technologies a company implements, and has more do to with a mindset shift among employees, leaders, and the organization itself.
His second book, "The Transformation Myth: Leading Your Company Through Uncertain Times" conducts interviews with 50 executives between March and November 2020 to learn how companies are responding to disruptions like COVID-19. The core thesis of the book is that disruption of all types is the new normal for business, and companies must respond through rapid innovation.
You can find supplemental material, podcasts, videos, and links to interview profiles in the WSJ, and contact information at www.profkane.com.

Discover more of the author’s books, see similar authors, read book recommendations and more.

Dr. Garth R. Andrus is a principal (owner) at Deloitte. He has been a member of the Board of Directors at Deloitte Consulting and has held other leadership roles at Deloitte. He leads Digital DNA services which helps companies make the shift to organizing work, operating and behaving effectively in a digital age - topics covered in his new book with MIT Press he co-authors titled "Technology Fallacy: How People are the Real Key to Digital Transformation" based on 5 years of research.
He has been cited in publications such as The Wall Street Journal, Forbes, Chief Executive Magazine, AdWeek, and Workforce Management. He has written articles for publications such as Advertising Age, Sloan Management Review, Human Capital Trends, and Talent Economy.
Early in his career, he was a professor in Organization Studies at Vanderbilt and George Washington Universities. He has a doctorate from Vanderbilt University.




















