Unauthorized?

  • szymas

    (@szymas)


    1 week ago

    I tried to get the update today and got this message:
    An error occurred while updating WP Armour Extended – Honeypot Anti Spam: ( more info ) – Download failed. Unauthorized

    Your license has not been activated for this domain, please activate it first.

    we have been running this for awhile and now this error.

    On the plugin setup it says this: License Status active

    • This topic was modified 1 week ago by szymas.
    • This topic was modified 1 week ago by szymas.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dinesh Karki

    (@dcsupport)

    1 week ago

    Hi,

    This is caused if the URL is mismatched or the license key for the Extended version has expired.

    If your license is active, please remove the license key and add it again. This fixes it if there was some domain mismatch issue.

    Thread Starter szymas

    (@szymas)

    1 week ago

    What url is it that I can check the extended version?

    Plugin Support Dinesh Karki

    (@dcsupport)

    3 days, 8 hours ago

    @szymas,

    <span style=”font-size: inherit;”>Sorry, I’m not sure which URL you’re referring to.</span>

    The URL I mentioned earlier is your website URL. Please go to WP Armour → License, remove the license key, and then add it again. This will reactivate the license using your website’s current URL, which usually resolves the issue if there was a domain mismatch.

    If you were referring to downloading the Extended version manually, you can download it from your account here:

    https://dineshkarki.com.np/manage-api-key

Viewing 3 replies - 1 through 3 (of 3 total)

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