Shortcodes are not working in description

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    11 years, 9 months ago

    Hi,

    We have received your query and it is now being processed. We will get back to you on this forum as soon as we can.

    Regards,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    11 years, 9 months ago

    Hi,

    We kindly ask you to create a private ticket on our support forum – http://support.bestwebsoft.com/. In this ticket:

    1. Please add a link to this post, so that you could recall the case immediately.

    2. Please specify, which shortcode you are using to add a portfolio?

    3. “We have resolved the issue for the time being” – please let us know, how exactly did you manage to solve the problem?

    4. Please try activating a standard WP theme for a while (2014, 2015) and check if the problem remains. Please let us know about the results.

    Regards,
    BestWebSoft Support Team

Viewing 2 replies - 1 through 2 (of 2 total)

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