Hello @napalmx37 ,
Thank you for the detailed explanation and for sharing the settings you’ve already checked.
We’ll have our team take a look at this behavior and investigate why the dynamic Reply-To address is being overridden when our plugin is active.
We’ll get back to you with an update once we’ve reviewed it.
Thank You
Hello @napalmx37 ,
We tested this behavior with different SMTP configurations and other forms, and the Reply-To address works correctly in those cases. However, the issue only occurs when using a Forminator form.
Based on our testing, this appears to be related to how Forminator handles the dynamic Reply-To address. We recommend reaching out to the Forminator support team so they can review how the Reply-To value is being passed from the form.
I just tested the form after disabling your plugin – so it uses the default WordPress sending. It sends the mail correctly, with the reply-to address as setup in Forminator
Hello @napalmx37 ,
Thank you for testing this and for sharing the results. We appreciate the additional information. We’ll review this further on our end and investigate what could be causing the issue.
Hi @napalmx37 ,
Thank you for your patience.
Our team has reviewed this, and the setup should work correctly with the following configuration:
- Post SMTP → Settings → Message → Reply-To: Leave this field empty.
- Forminator → Email Notification → Advanced → Reply-To: Set this to the submitter’s email field (for example,
{email-1}), without any extra spaces.
You can also check the Post SMTP → Email Log to confirm whether the Reply-To header is showing the submitter’s email address or webmaster@.
Could you please check these settings on your site and let us know if you have already configured them this way? If so, please share what you currently have set in both Reply-To fields so we can review further.
Hi. Much appreciated. I’m not in frontof my pc. I’ll test and post a reply on here
