How to Change Associated WordPress.com Account

Hi @dakattack ,

Thanks for reaching out!
The plugin leverages your site’s Jetpack connection in order to determine which account (and credit card) to be used.

In order to change the account connected to your site, go into your site’s wp-admin, then go to Jetpack > Settings.
On that page, you should see a link to “Manage site connection”.

You can now disconnect and re-connect your site with a new account.
Please note that before re-connecting, you might want to log out of your WordPress.com account.

Once the site has been reconnected, you might experience some errors in the UI of order pages for orders that contain existing shipping labels purchased with the older account.
If that’s the case, let us know in a support ticket, so we can re-align your records.
In the support ticket you should provide:
– Your old WordPress account name
– Your new WordPress account name
– A link to this ticket

Let me know if this helps!

Have a good rest of your day!

Francesco