Good looks bad experience

  • azlinguist

    (@azlinguist)


    1 month, 4 weeks ago

    Initially, great looks – wow! so easy! but in the end:

    1. no documentation for real lesson, quizzes, question bank. except basic how to add

    2. Question bank behaves differently than other lms and no info about that

    3. the lms is marking correct answers wrong for unknow reasons

    4. Many other things not as expected.

    It might be that I am on a free tier but why a feature is there if it doesn’t work for me?

    • This topic was modified 1 month, 4 weeks ago by azlinguist.
Viewing 1 replies (of 1 total)
  • Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    1 month, 3 weeks ago

    Hello @azlinguist,

    Thank you for sharing your feedback. We’re sorry to hear that your experience with MasterStudy LMS did not meet your expectations.

    We understand your concerns regarding the documentation for lessons and quizzes, the question bank behavior, and answers being marked incorrectly. We’d especially like to investigate the issue where correct answers are being marked as incorrect, as this is not the expected behavior.

    There is no difference in the core functionality of these features between the Free and Pro versions, so we’d be happy to look into the specific issues you’re experiencing and help you get everything working as expected.

    Please contact our support team at support@stylemixthemes.com with details about the problems, and, if possible, include screenshots or examples. Our team will be happy to investigate and assist you.

    We appreciate your feedback and the opportunity to improve your experience with MasterStudy LMS.

    Kind regards

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