• Resolved lesnivila

    (@lesnivila)


    Hi, the gallery does not load on tablet pc. Please fix this issue. Thank you.

    Best,

    Martina

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @lesnivila ,

    Thank you for the topic.

    Apologies for the late response – weekends are non-working days for us.

    Could you please send us the link where the gallery is placed, the plugin version you’re currently using, and your PHP and WordPress versions.
    If you have a cache plugin, please also try deactivating it temporarily and test again, then let us know the result.

    Looking forward to your reply.

    Thanks!

    Thread Starter lesnivila

    (@lesnivila)

    Dear Jasmine,

    Thank you, but the problem is already solved. I use now the mosaic arrangement and the extended option and now it works perfectly also on tablet pc. Thanks for your help.

    Best,

    Martina

    Plugin Support Jasmine

    (@hyenokian)

    Dear @lesnivila ,

    Glad to hear that everything works fine for you now!

    Customer satisfaction is the highest priority for us and we do our best to make your experience better.

    Your review can make a big difference!

    You’ll help new users discover our plugin, giving us the opportunity to make it even better for you!

    Here is the link for rating: https://wordpress.org/support/plugin/gallery-photo-gallery/reviews/?filter=5

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)

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