Event track four times

Divyesh kakrecha
(@divyeshk71)

3 years, 8 months ago

Hi,

I have set up the plugin and submitted the form to check the events tracking. So when I checked in the analytics event section the events are recorded 4 times.

when I submitted the form again and checked again the event count are 8 times.

I don’t know what is happening. Could you please help with the problem?

Thanks.

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Thread Starter Divyesh kakrecha
(@divyeshk71)

3 years, 8 months ago

Hi,

Is there any update here? This is a little bit urgent.

If anyone can help with that, it would be great!

Thanks.

Plugin Author Ronald Huereca
(@ronalfy)

3 years, 8 months ago

@divyeshk71

Can you please tell me which protocol you’re using (Measurement, Google Analytics, Google Tag Manager)?

Also, for your form, do you only have one feed set?

Thanks,

Ronald

Plugin Author Ronald Huereca
(@ronalfy)

3 years, 8 months ago

Also, do you have steps to reproduce?

Thread Starter Divyesh kakrecha
(@divyeshk71)

3 years, 8 months ago

@ronalfy

Thanks for your answer.

I have been using google analytics 4 measurement.

Yes. I have set only one feed.

Yes, After clicking the form, I checked the console and saw there were multiple requests from google analytics. After that, I disabled the plugin and checked the console again. There was no request from google analytics.

I also checked the analytics dashboard, there were 4 entries for single form submit.

Could you please provide the solution?

Thank you.

Plugin Author Ronald Huereca
(@ronalfy)

3 years, 8 months ago

@divyeshk71 can you please check that there aren’t multiple GTM versions loaded on the frontend and that the GA4 tag in GTM is only firing once?

Thread Starter Divyesh kakrecha
(@divyeshk71)

3 years, 8 months ago

@ronalfy

I haven’t setup the GTM. I have been using the GA4 tag only.

Thread Starter Divyesh kakrecha
(@divyeshk71)

3 years, 8 months ago

@ronalfy

Any thought here?
Thread Starter Divyesh kakrecha
(@divyeshk71)

3 years, 8 months ago
@ronalfy

Any update here?
- This reply was modified 3 years, 8 months ago by Divyesh kakrecha.
Plugin Author Ronald Huereca
(@ronalfy)

3 years, 7 months ago

Hi @divyeshk71

I need to see your setup. Can you please contact me here so I can email you please?

https://mediaron.com/contact/

Thanks,

Ronald

Viewing 9 replies - 1 through 9 (of 9 total)

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