• Resolved kairey1964

    (@kairey1964)


    I am testing the plugin still but I migrated a site to Divi 5, since then images do not appear in the visual builder? They do appear fine on the front end and do appear when you select and save a page. However close it and repopen and it is not longer visible and shows as a broken image.

    I have been back and forth on this with Divi support and I have no idea where this issue lies, with you, Elegant Themes or is it even a hosting issue my side? All seems to work in Divi 4 but not the new 5 builder.

    Do I need to do an upgrade to a paid plan? I plan on doing this but not until I know where this issue lies, it’s not such a big issue on site updates but a real pain when designing a site.

    Let me know if there is any known issues or if the whole thing is still in limbo?

    Regards
    KA

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor ianmjones

    (@ianmjones)

    Hi KA,

    WP Offload Media (Pro) has built in support for Divi, WP Offload Media Lite does not.

    Thread Starter kairey1964

    (@kairey1964)

    For sure Divi 5? I asked WPEngine who seem to own it now and they don’t know. Also asked Elegant Themes and they didn’t have a clue either….

    BR

    Kevin

    Plugin Contributor ianmjones

    (@ianmjones)

    @kairey1964 we did some further testing of WP Offload Media 3.4.0 (Pro) with Divi 5 before release and didn’t find any issues.

    If you do find any issues with Divi 5 + WP Offload Media 3.4.0, please submit a support request through the plugin’s Support tab with details and we’ll take a look.

Viewing 3 replies - 1 through 3 (of 3 total)

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