Can’t send emails from CPTs

Resolved comunicacionabierta
(@comunicacionabierta)

8 months ago

Hi!

The plugin worked good on some tests and it sends the “test emails”. I have my site configured with AWS SES and it works perfectly for everything except, apparently, the trigger of the email.

I have the CPT “Member” and when a new member is published I would like an email to be sent.

How can I know what’s wrong?

Thanks!

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Jack – BNFW
(@voltronik)

8 months ago

Hi @comunicacionabierta,
Thanks for your message.

How is the Member custom post type created? Is it through code, through a CPT plugin, or through a third party plugin?

Thread Starter comunicacionabierta
(@comunicacionabierta)

8 months ago

hi, the CPT is created through a plugins called Frontend Admin. I have just discovered yesterday that the problem only happens for the CPT when you trybto triggger the notification if the post is published. I set It for the post when is “pending” or “draft” and It works perfectly, so maybe it’s a little bug there.

Thanks

Plugin Author Jack – BNFW
(@voltronik)

8 months ago

Hi @comunicacionabierta,
Thanks for testing.

It sounds like an issue with the way the Frontend Admin plugin is saving the post. It could be inserting it directly into the database, as opposed to using the various post transition hooks required for BNFW to detect changes to posts (such as draft to publish), which will trigger the correct notification.
The best way to test this would be to test with another CPT, created using a plugin such as CPT-UI, and see if that works as expected.

Thread Starter comunicacionabierta
(@comunicacionabierta)

8 months ago

Hi!

Thanks for the answer… it’s exactly that! Do you think there is some kind of hack to activate those post transition hooks even using the Frontend Admin plugin?

Thanks

Plugin Author Jack – BNFW
(@voltronik)

8 months ago

Hi @comunicacionabierta,
Thanks for confirming.

You could try the function from this page, in case it helps? https://betternotificationsforwp.com/documentation/compatibility/support-plugins-front-end-forms/

Thread Starter comunicacionabierta
(@comunicacionabierta)

8 months ago

Thanks!!! That works 🙂

Plugin Author Jack – BNFW
(@voltronik)

8 months ago

Hi @comunicacionabierta,
Great! Glad you got it working.

If you like BNFW and the support, please feel free to leave an honest review.

Viewing 7 replies - 1 through 7 (of 7 total)

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