Bug: ticket not creating

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  • Md. Russel Hussain

    (@russel07)

    2 years, 12 months ago

    Hi masouddarvishi1992,

    After having a look at the attached file (screenshot of console log), it seems you do not have any business box or any default business box. Please make sure you have a default business inbox available. Also, there can be any caching issues, please clear your cache as well and re-check.

    If you still having problems, please submit a ticket for support. Our dedicated support team will help you to fix the issue.

    Thread Starter themefour wp

    (@masouddarvishi1992)

    2 years, 12 months ago

    @russel07

    Before the new updates (1.7.0 and 1.7.1 – 2) there was no problem and the tickets were registered well.
    On the user side, I have disabled the cache.

    Of course, I use Persian WordPress. The new update may have a problem with this language. It is not unlikely.

    • This reply was modified 2 years, 12 months ago by themefour wp.
Viewing 2 replies - 1 through 2 (of 2 total)

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