Title: Bug report
Last modified: October 25, 2025

---

# Bug report

 *  [mprudhon](https://wordpress.org/support/users/mprudhon/)
 * (@mprudhon)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/bug-report-176/)
 * **ChunkLoadError: Loading chunk 3240 failed. (error: [https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/chunks/3240.js?ver=e875968cbf383cfdb9fe](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/chunks/3240.js?ver=e875968cbf383cfdb9fe))**
 * at Lazy at Suspense at div at me ([https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:157939](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:157939))
   at div at hw ([https://domainemarcjambon.fr/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:216841](https://domainemarcjambon.fr/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:216841))
   at gw ([https://domainemarcjambon.fr/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217484](https://domainemarcjambon.fr/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217484))
   at xw ([https://domainemarcjambon.fr/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217829](https://domainemarcjambon.fr/wp-includes/js/dist/components.min.js?ver=865f2ec3b5f5195705e0:26:217829))
   at w ([https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1989](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1989))
   at Pn ([https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:220857](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:220857))
   at O ([https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:126205](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:126205))
   at P ([https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:125646](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:125646))
   at a ([https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:120160](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:120160))
   at [https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:223503](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:223503)
   at [https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:157128](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:157128)
   at [https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:158205](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:158205)
   at [https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018)
   at [https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:155018)
   at [https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:156243](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=16f5ad62bf91f83eb490:2:156243)
   at zn ([https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:228602](https://domainemarcjambon.fr/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:228602))
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fround-lake.dustinice.workers.dev%3A443%2Fhttps%2Fwordpress.org%2Fsupport%2Ftopic%2Fbug-report-176%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Stef](https://wordpress.org/support/users/serafinnyc/)
 * (@serafinnyc)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/bug-report-176/#post-18695037)
 * Hi there, [@mprudhon](https://wordpress.org/support/users/mprudhon/)
 * This is not a Woo bug. This is a **ChunkLoadError**, which indicates the browser
   can’t load a JavaScript file from WooCommerce admin. This is a loading/caching
   issue rather than a WooCommerce bug – it’s almost always environmental.
 * 
   The most common cause is cached HTML referencing JavaScript chunks that no longer
   exist after a WooCommerce update. Here’s what to try:
 * Hard refresh your browser – **Press Ctrl+Shift+R (Windows/Linux) or Cmd+Shift
   +R (Mac)**
 * Clear all caches
    - Any WordPress caching plugins you’re using
    - Your CDN/Cloudflare cache (if applicable)
    - Browser cache
 * Check your CDN settings – If you’re using Cloudflare or another CDN, make sure
   it’s not caching:
 *     ```wp-block-code
       /wp-admin/* paths/wp-content/plugins/woocommerce/assets/client/admin/*
       ```
   
 * These admin assets should not be cached by CDNs.
   Verify the file exists – Check
   if this file actually exists on your server:`/wp-content/plugins/woocommerce/
   assets/client/admin/chunks/3240.js`Temporarily disable caching plugins to test
   if that resolves it
 * Why this happens, when WooCommerce updates, the JavaScript chunks change. If 
   your caching layer serves old HTML that references chunks that no longer exist,
   you get this error.
 * Let us know what you find – this should resolve once caches are properly configured
   here.
 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/bug-report-176/#post-18695056)
 * **Hi there,**
 * Thank you for bringing this to our attention. Were any changes made to your site
   before this error started appearing?
 * As **stef** mentioned, this could be related to a cache issue. Please follow 
   the steps outlined by **stef **and see if that resolves the problem.
 * If the issue persists, I’d like to gather a bit more information to investigate
   further. Could you please share the following details with us?
    - **System Status Report** – found under **WooCommerce > Status**
    - **Fatal error logs** (if any) – found under **WooCommerce > Status > Logs**
 * Please upload the details to [Pastebin](https://pastebin.com/) or [Gist](https://gist.github.com/)
   and share the link here in your reply.
 * Once we have that information, we’ll be able to assist you further.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Bug report’ is closed to new replies.

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 * 2 replies
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 * Last reply from: [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * Last activity: [8 months, 3 weeks ago](https://wordpress.org/support/topic/bug-report-176/#post-18695056)
 * Status: not a support question